Menna Menna Mustafa Nasr Hussein Elbehary

Mustafa Ard_El lewa, Faysal st.

Cairo, Egypt
Client Support 01121896774
Representative Mennamustafa.cs@gmail.com

14th of Jun 1996

ㅡ
Objective Seeking for a vacancy at finance, banking fields where I will be able to
contribute my skills, knowledge and experience to a company that will
give me an opportunity to develop my career, and good challenging
position which matches my ambitions at reputable organization where
my Education background and interpersonal skills can be applied and
further developed..

ㅡ
Experience United bank of Egypt / customer service representative
Nov.2018 - PRESENT, Dokki

Customer service representative that my responsibilities include but not

limited to: Handle customers inquiries and complaints, Resolve
customer's problem that he faced with service, Follow up customers to
ensure that their problems were solved, Provide the Management with
complete information about customer needs, Handle changes in policies
or renewals and prepare reports about service status and offer new
products for customers..

ㅡ
Education Cairo University / Bachelor of commerce (Accounting dep.)
2018
General grade: Very Good with honor.

ㅡ
Personal Skills ● Excellent communication and skills with others.
● Self-motivated, hard worker, punctual and organized.
● Fast learning, attention to details and complex problem solving
Management skills, reporting skills and operations Analysis.
● Experience using support & software tools.
● Accept the problems calmly and think of ways to solve