TYPE 5-A-CUSTOM QUESTION QUALIFIER

CLIENT NAME - ODM CAMPAIGN CODE – 0321-0174

1- CALL OPENING:

Good Morning/Good Afternoon/Good Evening Mr. /Ms. Last Name (Surname)

2- BRANDING

This is (AGENT NAME) calling from “Enterprise Talk” on behalf of “Suse” “. Is this a good time to
speak with you?
SUSE is a German-based multinational open-source software company that develops and sells
Linux products to business customers
3- CONTACT PURPOSE

The reason that I am calling, is to inquire if you would be interested in receiving a Whitepaper, titled:
“An Open Source Foundation for SAP Success with SUSE and Google Cloud Platform”. Thought this
Whitepaper would interest you and could possibly assist you with your day-to-day job functions.

4- CUSTOMER CONSENT

May I send this Whitepaper over to you, via email? (Await Customer response)

(IF PROSPECT SAYS YES- Accepted Lead- PROCEED ON CALL)

Thank you, I will get that information from you in a moment, but first let me highlight a few of the
points being discussed within the Whitepaper, such as:

(IF PROSPECT SAYS NO -Rejected Lead- STOP)

NOTE- IF PROSPECT SAYS NO, STOP THE CALL & DO NOT CONTINUE FURTHER

5- VALUE PROPOSITION:

This Whitepaper highlights on:

 SUSE and Google Cloud Solutions for SAP at a Glance:

 The assurance of working with leading SAP partners
 Enterprise security from kernel to cloud.
 Access to machine learning and artificial intelligence tools
 A range of high-availability options
 Product and Services
 SUSE Linux Enterprise Server
 SUSE Linux Enterprise Server for SAP Applications
 Google Cloud Platform
Custom Questions:

Do you have an SAP HANA, SAP S/4 HANA or SAP Optimization project to move to public cloud in
the next 12 months?

 Yes
 No (Disqualify)
 Other (Disqualify)

Which public cloud provider(s) are you considering for your SAP cloud migration? (Select all that
apply)

 AWS
 Google
 Microsoft
 All of the above
 Other

What are your top project requirements for this upcoming purchase? (Select all that apply)

 Security
 Efficiency
 Scalability
 Cost Savings
 Abstraction
 Resiliency
 Agility
 All of the above
 Other

Are you planning to support SAP containerized applications as they become available in the
future?

 Yes
 No
 Other

Verification SCRIPT:

If Yes: “Thank you for your answers; now let me confirm your e-mail address; we have it listed as
john_smith@reddoor.com”, and can you please confirm your current job title

CLOSING:
Thank you so much for your patience and assistance. You will be receiving this Whitepaper, via e-
mail shortly. “Suse and its partners” will be following-up with you for more information.