✔

✔ ✔
✔ ✔
✔

Heidi H. Omara 2021-2022

 8 4 2 6 3 5

Heidi H. Omara 2021-2022

 dissatisfied
satisfaction
motivating
demotivated
motivation
frustration
frustrating
frustrated
unrecognised

recognition

recognised

Heidi H. Omara 2021-2022

 atracting, retaining and motivating employees

It seeks to be a business that is committed to its people

It rewards and recognises people for their individual contributions

1 When people work, where they work and how they work
2 People want to take control of their growth. They don’t want to stay in
the same company all their lives

3 people like to work for companies committed to environmental issues, which are also involved in charity work

Heidi H. Omara 2021-2022

 Article A Partnerships Article B Partnerships

Basic salary Sporting career

Role models Childcare vouchers
Performance review Medical insurance
Paternity leave Pension scheme

T
F M=77% K=75%
T
T
T
F K=47% M=52%
T
F 75% of M earn less than £15,000

Heidi H. Omara 2021-2022

 medical insurance
pension scheme

performance review
paternity leave
Basic salary

Heidi H. Omara 2021-2022

 c
e
h
b
d
g
a

Heidi H. Omara 2021-2022

 has been defined
Is determined

are driven
can be seen

was created are

satisfied be satisfied

Heidi H. Omara 2021-2022

 your name
I call
position vacant
a bit more

any point
sound
out
I’d appreciate

Heidi H. Omara 2021-2022

Heidi H. Omara 2021-2022
Heidi H. Omara 2021-2022

Peter Walters, the Chief Financial
Officer, was engaged to one of the staff,
Judith Fisher, but they broke up. A few
months later, Walters had to choose
someone to be promoted to be his
deputy. Judith Fisher was one of three
candidates. She didn’t get the job. She
claims now that it was because she was
Walters fiancée and they broke up.
According to her, this was Walters’s
way of taking revenge. Patrick McGuire
and Veronica Simpson (HR Director)
took no action. Judith is now
threatening to take legal action against
the company.
Heidi H. Omara
At the company’s international sales
conference, Brad Johnson, a sales
manager at one of the company’s main
branches, met with Erica Stewart, a
sales representative at another branch
of the company. Brad was so
impressed by Erica’s presentation
about the best ways to sell a product in
the Middle East.
In the end of the conference, Brad
asked the CEO to transfer Erica to his
branch which will benefit from her
sales skills. Erica didn’t want to
relocate for the time being. She
refused the offer but Veronica strongly
advised Erica not to turn down the
transfer saying that it’ll be a very good
opportunity that Erica should benefit
from. Erica is confused and cannot
decide what to do.
2021-2022
3 The Siblings
About a year ago, Steffan Olsen has
been promoted to be the General
Manager of the company. His sister,
Lisa, who works in the same
company, has been taking annual
bonuses and leaves since her brother
has been appointed as the GM of the
company. Lisa’s colleagues think that
her talents and work are not worth
the perks and numerations she gets
every now and then.
A representative from Lisa’s
department talked to the team leader
and asked her to do something about
it. The team leader in return reached
for the HR’s advice.
4

Heidi H. Omara 2021-2022

Heidi H. Omara 2021-2022