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Restaurant Assistant Manager job 

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Job Brief
The Castello Café restaurant assistant manager is a professional who is in charge of
making sure that everything runs smoothly at the Castello café local restaurant. He
or She is responsible for selecting, developing, and managing employees as well as
overseeing inventory ordering processes to create maximum profit margins on every
dish served. Also, Castello Café assistant operations manager responsibilities
include one-to-one care and ordering kitchen utensils and equipment based on our
needs, assisting in managing contracts and payroll, and supervising restaurant staff
performance. To be successful in this role, you should be familiar with or willing to
pay a study amount of time and effort on restaurant operations and have a good
understanding of what makes great customer service. You should also be available
to work within opening hours, including weekends and holidays.

Ultimately, you will help minimize operating costs, boost our employee retention, and
deliver a positive dining experience for our guests .

Working with Employees


The assistant operations manager will be assisting overall operations of the branch
Castello Cafe and will take a part that the decisions affecting each and every
employee of the business. Assistant Operations Manager in this industry is likely to
work closely with kitchen staff, the dishwashing team, service members, bartenders,
and host staff. This includes getting involved in cooking, seating, and serving
alongside staff when necessary. This also enables managers of operations to role
model best practices and behaviors for employees throughout a restaurant. A large
part of the assistant operations manager position is also taking part in training new
employees. Training also includes ongoing training, and this requires a manager to
identify opportunities and situations where this is required.

Working with Customers


The assistant operational manager in Castello Cafe will work closely with guests on
a daily basis. This position requires the handling of all guest complaints, working with
the staff to ensure that guests have an enjoyable experience on the floor during meal
hours in order to greet and interact with guests. An operations manager in food
service will also take suggestions from guests and analyze trends in preferences for
making changes or improvements to a particular area of the restaurant.

Handling Business Operations


Castello Café’s assistant operations manager is going to work for a large corporation
that owns several restaurants throughout a region and aims to contract more
Castello café locations both nationally and internationally. For whatever size of
operations, the assistant operational manager is expected to be responsible for the
overall business functions of keeping a restaurant or restaurant running. These tasks
include overseeing ordering, financial activities, supervising employees, maintaining
sanitation standards in public areas and kitchen or beverage preparation areas, and
monitoring safety. Much of the job role also requires the ability to handle human
resources and accounting processes such as hiring and payroll. Other tasks include
monitoring adherence to all laws and safety guidelines along with analyzing and
evaluating costs.

Becoming an Assistant Operations Manager for a


Castello Cafe Restaurant
Although is required, a four-year degree in hospitality, business administration, or a
related field is often preferred. Professional certifications can also be helpful.
Additionally, to be successful in this type of position, having previous work
experience in all areas of a restaurant is helpful. Because a restaurant assistant
operations manager needs to be able to perform every job function in a restaurant,
previous experience in everything from dishwashing to hosting is beneficial.

The Castello Café restaurant company is a rewarding and challenging career field to
pursue, offering benefits such as flexibility in scheduling to meeting new challenges
every day. AOM in this field requires a diverse set of skills, experience, and
education. With the right combination, individuals can often find a position as a
restaurant operations manager and be a part of everything from the human
resources responsibilities to the daily functions of cooking, serving, and managing.

The Castello Café Assistant Manager’s responsibilities include:

 Support appropriate responsible office Researching new wholesale food


suppliers and negotiating prices
 Calculating future needs in kitchenware and equipment and requesting
placing orders, as needed
 Observing storing vendors’ contracts and invoices
 Overseeing restaurant staff performance, ensuring quality dining
 Coordinate communication between front-of-the-house and back-of-the-house
employees

 Follow up shift schedules


 Initiate payroll for Castello Café Location employee
 Rabidly oversee the kitchen and wait for staff and provide assistance, as
needed
 Keep detailed records of daily, weekly, and monthly costs and revenues
 Implement for new employees proper onboarding (scheduling training and
ordering uniforms)
 Monitor compliance with safety and hygiene regulations
 Gather guests’ feedback and recommend improvements to our menus
 Ongoing professional reporting to the operations manager and preparing
opening and closing daily report
Requirements and skills

 Work experience as a Restaurant Assistant Manager or similar role in the


hospitality industry
 Familiarity with restaurant management software, like OpenTable and
PeachWorks
 Good math and reporting skills
 Customer service attitude
 Communication and team management abilities
 Availability to work within opening hours (e.g. evenings, holidays, weekends)
 High school diploma; additional certification in hospitality is a plus

Frequently asked questions

What does a Restaurant Assistant Manager do?


Castello Café Assistant Operations Managers ensure that the operations at a
dining establishment are running smoothly to support profitability and provide an
enjoyable experience for customers. These professionals work in conjunction with
master chefs or head waiters, depending on what type of food service is available
within a company's chain policies. They also oversee reservations management.

What are the duties and responsibilities of a Restaurant Assistant Manager ?


Castello Café Restaurant Assistant Operations Manager is responsible for a variety
of tasks, including scheduling shifts, seating customers, and caring for staff
members. He must also ensure that the place abides by all applicable policies,
Procedures SOPs and promotes an enjoyable dining experience with excellent
customer service.

What makes a good Restaurant Assistant Manager?


A good Castello Café Restaurant Assistant Operations Manager provides excellent
customer service and ensures that the overall operation of the workplace runs
smoothly. In order to do this job well, it is important not only to have knowledge
about how restaurants work but also to feel comfortable working outside normal
hours such as weekends or holidays.

Whom does a Restaurant Assistant Manager work with?


The Castello Café Restaurant Assistant Operations Manager reports to the
Operations Manager. In his day-to-day work, he assists customers and helps
restaurant employees with daily operations. He connects with kitchen staff and the
Food and Beverage Manager to ensure all food and materials are available.

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