CSS: Good Morning! Cole Manhattan Hotel Reservation.

This is
Calix speaking. How may I help you?
Customer: Hello Good Morning, I would like to make reservation.
CSS: Sure. May I know your name and contact number please?
Customer: John Paul Sy, my contact number is
0-9-0-5-4-2-9-7-7-7-6
CSS: Thank you for that information Mr. Sy. May I know which
date would you like to make a reservation?
Customer: I am planning to visit there on 16th of June until 18th of
June.
CSS: Alright sir. Please give me a minute. I will check if there are
still available rooms.
Thank you for waiting. And yes sir we have available rooms
for that particular day. May I know what kind of room would you
like to stay?
Customer: Do you have Deluxe room, non-smoking with balcony
and a seaside view?
CSS: Yes sir we have an available Deluxe room, non-smoking
with balcony and a sea side view.
Customer: May I know the price of that particular room?
CSS: For our Deluxe room we have it at Php.8,500 per night with
free breakfast.
Customer: Okay, that’s great!
CSS: Would you like to confirm you reservation Mr.Sy?
Customer: Yes, I would like to confirm the reservation.
CSS: Alright sir, How will the bill to be settled?
Customer: Credit Card
CSS: I’ll need your credit card information to reserve the room for
you. May I know the card number?
Customer: 5-9-6-8-4-7-1-2
CSS: How about the expiration date sir>
Customer: 10/26
CSS: I’ll repeat sir. Card number is 5-9-6-8-4-7-1-2 and expiration
is 10/26 is that correct sir?
Customer: Yes
CSS: Okay sir.
I would like to repeat the details of your reservation. You will
be arriving on the 16th of June. You will be staying for 2 nights in
Deluxe room, non-smoking with a balcony and a sea side view.
Is that correct sir?
Customer: Yes you said correctly.
CSS: Your reservation is now verified. Your approval code is 8-5-
3-3-6-4-2. So I need your email address to send the confirmation
and other information.
Customer: johnpaulsy@gmail.com
CSS: Let me repeat the Mr.Sy it’s johnpaulsy@gmail.com
Customer: Yes that’s correct!
CSS: Would there be anything else sir?
Customer: No, That’s all thank you for assisting me.
CSS: You’re welcome sir. We look forward to your visit and thank
you for choosing Cole Manhattan Hotel. Have a nice day!