Document # HSE / PSM / Level-I / 08 Date Prepared: December 2008

Page 1 of 5
Revision: 02 Revision Date: October 2016

PSM 08 - EFFECTIVE
COMMUNICATION

AUTHORIZATION:

Prepared By: ____________________________ Reviewed By: ________________________

Ammar Hussain Rizwan Ahmed Taqi
HSE Engineer Chairman Sub-HSE (PSRM)

Reviewed By: ____________________________ Approved By: ________________________

Syed Muhammad Farooq Ahmed Jahangir Waheed
Safety Advisor VP Manufacturing

Reviewed By: ________________________ Approved By: ________________________

Farrukh Iqbal Qureshi Imran Anwer
HSE Manager President & CEO

Prepared By; Ammar Hussain Reviewed By: SMF/ FIQ/ RT Approved By: Jahangir Waheed
Document # HSE / PSM / Level-I / 08 Date Prepared: December 2008
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Revision: 02 Revision Date: October 2016

Scope:
This Document describes the requirement for complying with the Process Safety
Management element on Effective Communication

Change Record:
All changes have been highlighted in Grey

Sr. # Date Rev. # Page # Section Change Description

1 Oct‘14 01 All All Document Format has been changed
2 Oct‘16 02 All All Document Format has been changed
PSM 09 – Effective Two Way Communication has been
3 Oct‘16 02 All All
renamed to PSM 08 – Effective Communication

SECTION-1 TABLE OF CONTENTS

Prepared By; Ammar Hussain Reviewed By: SMF/ FIQ/ RT Approved By: Jahangir Waheed
Document # HSE / PSM / Level-I / 08 Date Prepared: December 2008
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Revision: 02 Revision Date: October 2016

SECTION-1 TABLE OF CONTENTS...............................................................................................................3

SECTION-2 PRINCIPLE..................................................................................................................................4
SECTION-3 ESSENTIAL FEATURES...............................................................................................................5

SECTION-2 PRINCIPLE

Prepared By; Ammar Hussain Reviewed By: SMF/ FIQ/ RT Approved By: Jahangir Waheed
Document # HSE / PSM / Level-I / 08 Date Prepared: December 2008
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Revision: 02 Revision Date: October 2016

Safety communications are vital. A high level of communication facilitates the

administration of an effective program. Communication includes:

 Developing a meaningful message.

 Delivering that message.
 Verifying that the message is understood.

Senior management plays an important role in developing the message; the entire line
organization delivers the message and ensures that it is understood. To be complete,
communication must flow in two directions: from management to employees and from
employees back to management.

SECTION-3 ESSENTIAL FEATURES

 All safety communication should reflect management’s commitment to work safely.

Prepared By; Ammar Hussain Reviewed By: SMF/ FIQ/ RT Approved By: Jahangir Waheed
Document # HSE / PSM / Level-I / 08 Date Prepared: December 2008
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Revision: 02 Revision Date: October 2016

 Training of new and existing employees on their safety responsibilities and the
hazards, which exist in the work environment, is essential. Safety should be included in
the overall work procedure instructions.
 A system (e.g. safety meeting) should be in place to communicate information regarding
personnel HSE issues & programs. The system should cover all EPCL & contractor
employees.
 A system should be in place for public posting of safety policy statement, periodic review
& how it affects the day to day tasks.
 Safety rules & procedures should exist & effectively communicated to guide people’s
actions.
 A system should be in place to encourage one-on-one communication of safety goals,
program, performance vs. safety goals, sharing of safety incidents/lessons learnt, safety
problems and successes.
 A system of management safety audits should be in place to get direct feedback from
employees on safety matters.
 Management should conduct an assessment of various communication programs in
place and address areas of improvement.
 A communication guideline should be in place to guide management in safety
communication skills.

Prepared By; Ammar Hussain Reviewed By: SMF/ FIQ/ RT Approved By: Jahangir Waheed