Change Manager

About IT Teams

IT Teams is a Romanian company specialized in software outsourcing and remote staffing. We aim to assemble
passionate experts to help companies and startups achieve success. We deliver the perfect combination of
technical skills, methodology and high speed delivery techniques to help startups and established companies
extend their development teams.

About the Role

The role will be within the G SD Digital Process Transformation (DPT) Team as a Business Change/
Transformation Manager reporting to the Head of Digital Operations.
It will focus on all areas for business change (process/people/data) to help deliver the transformation needed
within Digital Initiatives and support the business in other transformation / adoption challenges as required. It
will enable GSD product lines (PL) / partners to be sufficiently prepared for the impact of new change /
transformation that will be heading their way. Including such topics as; understanding and supporting the
change, acquiring required skills to support new business tools / systems, and adjusting business processes /
data and working practices to take on new solutions.
The candidate must have a very strong background and relevant experience in change management /
Transformation and communications. They will be required to interview stakeholders at a senior level and not
be afraid to challenge the “status quo” at a senior level when challenges are presented (which would normally
be seen as total blockers).

Responsibilities

● Defining the business change approaches /strategies for product lines / projects / tool roll outs / Data
transformation in DPT;
● Creating business change management plans to maximize user adoption and minimize resistance for
IT initiatives (e.g. communication plan, training plan);
● Performing change activities during project implementation and ensuring the change is sustained in
later phases (e.g. training efforts, change progress monitoring);
● Identifying anticipated resistance, and preparing risk mitigation tactics (and drive the delivery of them
where applicable);
● Ensuring the consistency of the business change management approach and activities across the
different PL’s, value statements IT initiatives;
● Creation and management of the change and communications plans for specific initiatives;
● Providing oversight and support within the project delivery area, including delivering communications
plans at project and board level;
● Liaising with and coaching project / embedded teams member to conduct business change
management activities within the project lifecycle;
● Drafting, editing and reviewing related change and communications work products such as, but not
limited to: key messages, resistance management plans, communications management plans and
sponsor roadmaps.

Requirements

● Background in manufacturing / repair / Field service / project management, business transformation;

● Business experience with energy sector is preferred but not essential;
● Understanding of business processes (general), business transformation challenges;
● Experience of process mapping, data mapping and supporting / leading mapping workshops;
● Understanding of how people go through change and the change process;
● Experience of large-scale business change / transformation efforts (ideally with a digitisation focus) 3 +
years or 3 Transformations;
● Experience and knowledge of business change management principles, methodologies and tools;
 Change Manager

● Proven ability to influence others to gain their support for change;

● Proven ability to manage change across numerous and diverse teams, locations, time zones, cultures;
● Ability to engage and manage technical and non-technical stakeholders (not essential but preferred;
● Experience delivering business change and technology (user) adoption management in a project
delivery environment;
● Experience and ideally practitioner qualification in PROSCI / ADKAR methodologies (equivalent);
● Business change management certification;
● Experience of a PRINCE2/waterfall / Project Delivery environment;
● Experience of using Agile development methodologies;
● A team player with an ability to work collaboratively and positively motivate self and others;
● Exceptional English communication skills, both written and verbal (multi languages would be plus);
● Professional presentation with strong people skills with all levels across the business;
● Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage
senior stakeholders.

Availability/Travel

● Start of Assignment: Immediately / as soon as possible;

● Some overlap with US time zones for working hours (other hours may be required for other global
locations with advanced discussion);
● Travel will be required (< 10%);
● Possibility of remote and office, hybrid work environment.

Project Duration: long term

Location: IT Teams Office (Calea Floreasca, nr.60) - Remote accepted