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  • Trabajo 01 en Clase - Vi

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    Vincen Coronel Calle
    9 views1 page
    The document discusses a customer's complaint about an order from John Leavis Customer Service. The customer ordered a coffee machine two weeks ago but it has not arrived even though payment was charged. When the customer called customer service, the representative was rude and unable to provide any information about the order status. Despite past positive experiences, the customer was unhappy with this recent transaction.

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    TRABAJOS

    Original Title

    TRABAJO 01 EN CLASE - VI

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    The document discusses a customer's complaint about an order from John Leavis Customer Service. The customer ordered a coffee machine two weeks ago but it has not arrived even though payment was charged. When the customer called customer service, the representative was rude and unable to provide any information about the order status. Despite past positive experiences, the customer was unhappy with this recent transaction.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    9 views1 page

    Trabajo 01 en Clase - Vi

    Uploaded by

    Vincen Coronel Calle
    The document discusses a customer's complaint about an order from John Leavis Customer Service. The customer ordered a coffee machine two weeks ago but it has not arrived even though payment was charged. When the customer called customer service, the representative was rude and unable to provide any information about the order status. Despite past positive experiences, the customer was unhappy with this recent transaction.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Grupo con Donal mejia, Fredy Goicochea y Vincen Coronel

    1. Sandra Adams, the head of deppartment of John Leavis Customer Service.


    2. A coffee machine. He ordered it two weeks ago and it still hasn´t arrived, but payment
    has been charged to his credit card.
    3. The customer service line.
    4. The person he spoke to was rude and could not give him any information.
    5. In the last paragraph. He says that he has bought a loto f things from John Leavis in the
    past and has always been very happy.

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