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MEMORANDUM

To : X SALES X CODY X DSC X HT

Cc : All HOD Announcer : Planning Department
Date : 2nd June 2023 Doc. No : PLN-23-0073

Sharing on Public Sites or Social Media is Strictly Not Allowed

[REOPEN] for AIR CONDITIONER PROMOTION

Grab Me Now! Coway is having Air Conditioner Promotion for both 1.0 HP & 1.5 HP!
We highly recommend prioritizing those order with installation address falling under the “Green Zone” as indicated in
below link provided: Installation - Color Zone Status

Details of the Homecare Air Conditioner is as follows: -

Application Type RENTAL
Product Entitled Air Conditioner – 1.0 HP Air Conditioner – 1.5 HP
Obligation Period Five (5) Years
Monthly Rental Price RM100 RM110
PV 2,000 PV 2,200 PV
Rental Processing Fee (RPF) RM100 RPF
Key In Quota 3,000 units
Submission Date 02/06/2023 – 21/06/2023
(Once reach key in quota, will stop submission immediately)

Submission Method FIRST-COME-FIRST-SERVE

*Memo announcement while exceeded stock availability

Special Remark We highly recommend prioritizing those order with installation address falling under the “Green Zone” as indicated
in below link provided: Installation Color Zone Status
Green Yellow Red

Key In Priority
(Recommended)
Highly recommend Still Possible Not Recommend

May experience
Installation Available Slightly Limited
significant delays

Ecash Deduction

Tentatively: Tentatively:
eCash : End of Jun’23 eCash : July’23
Installation : July’23 Installation : After July’23
**Management will closely monitor the progress and make necessary adjustment accordingly
 Air Conditioner Promotion - For “Homecare” only
AIR CONDITIONER PROMOTION – Rental Promotion
1. Eligible Product(s) 1.1 Air Conditioner 1.0 HP & Air Conditioner 1.5 HP

2. Entitled Customer 2.1 Individual & Corporate Customers

3. Rental Processing Fees 3.1 WITH RM100 Rental Processing Fees (RPF)

4. Contract Period 4.1 “5+0” obligation applicable for Air Conditioner (both 1.0HP & 1.5HP)

5. Special Highlight 5.1 Air Conditioner Coverage follow Mattress & Massage Chair Coverage Area, until further notice
6. Promotion Period 6.1 From 02/06/2023 – 21/06/2023 (will be stop immediately once exceed quota key in)

GENERAL TERMS & CONDITIONS

1. No overlapping of promotion code is allowed
Sales Key In
For product exchange (before installation) between different product category or obligation scheme, salesperson require to
2.
cancel and re-key sales order.

3. For Homecare 1st Payment & 1st Payment Resubmission:-

 Individual customer rental order compulsory eCash deduction for 1st billing
 eCash failure are not allowed to resubmit under MOTO & PnP except 1Y/2Y advance payment

1st Payment
4. Disallow 3rd party payment for 1st payment (For INDIVIDUAL customer only)

5. Cash/bank-in slip payment submission is not accepted for any eCash failure reasons

6. NOT ENTITLED additional discount for rental advance payment

7. Active orders subjected to 30 days auto cancellation for all Air Conditioner

Installation 8. Installation subjected to stock availability, succeed 1st payment and current installation guideline

9. Installation restricted area and other installation info can refer to Installation Guideline Memo

10. SHI index (24M) and RC target are applicable for non “3+2” obligation scheme

After Sales 11. Rental Ownership Transfer (ROT) is not allowed for own purchase

12. Rental Convert Outright (RCO) is not allowed, until further notice
13. Other general terms and conditions shall remain the same as per HSOF
Others 14. Management reserves the right to make any changes without prior notice
15. Promotion validity period : 02/06/2023 – 21/06/2023 (will be stop immediately once exceed quota key in)

AIR CONDITONER PROMOTION

Thank you REN_D_230117_01: NO PROMOTION
REN_D_230118_01: AIRCOND OUTDOOR

Rachel Wong
GMOD of Planning Group
COWAY (MALAYSIA) SDN. BHD.