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  • Formal Letter (Missing Flight)

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    Zul Fahmy
    324 views1 page
    The customer missed an international flight to Singapore due to an error by the airline's check-in attendant who gave the customer a boarding pass for the wrong flight. As a result, the customer was not able to board the intended flight to Singapore and had to book a replacement flight the next day, missing one day of planned work and incurring an extra cost of 2 million for the new ticket. The customer is requesting compensation from the airline for the additional flight costs since the mistake was the airline's fault.

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    The customer missed an international flight to Singapore due to an error by the airline's check-in attendant who gave the customer a boarding pass for the wrong flight. As a result, the customer was not able to board the intended flight to Singapore and had to book a replacement flight the next day, missing one day of planned work and incurring an extra cost of 2 million for the new ticket. The customer is requesting compensation from the airline for the additional flight costs since the mistake was the airline's fault.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    324 views1 page

    Formal Letter (Missing Flight)

    Uploaded by

    Zul Fahmy
    The customer missed an international flight to Singapore due to an error by the airline's check-in attendant who gave the customer a boarding pass for the wrong flight. As a result, the customer was not able to board the intended flight to Singapore and had to book a replacement flight the next day, missing one day of planned work and incurring an extra cost of 2 million for the new ticket. The customer is requesting compensation from the airline for the additional flight costs since the mistake was the airline's fault.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Dear sir or Madam

    I am writing with regard to the Airline that I missed an international flilgt due to a mistake by
    one of your employess

    One week ago I was due to catch a flight to Singapure, where I intended to spend three days for
    my works. Unfortunately, the attendant at the check-in desk gave me a boarding card for
    different flight. I did not realize it until I arrived at departure gate and it was too late.

    Because of that, I was not allowed to board the flight to Singapure. And this caused me great
    inconvenience. I had to book a new filght one day later wich mean, I missed one day on my work
    and that makes my work mess. I spend extra 2 Millions for booking a new flight.

    As the mistake was caused by your company, I hope you will compensate me for the cost of
    additional flight.

    I look forward to receiving your rensponse

    Your faithfully

    Zul Fahmy

    165 WORDS

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