Professional Documents
Culture Documents
WORK EXPERIENCE
Apr/2017: Incident Manager at Huawei Technologies
Mar/2016 - Apr/2017: RNOC Front Office Engineer Team Lead at Huawei Technologies
Closely monitor network alarms (Power failures, BER, LFA, Low/High RSSI …, and down circuit
alarms) to avoid impact on the network's performance
Provide remote support to on-site engineers and end users/customers during site integration.
Avoid or minimize 2G/3G/4G/CDMA services interruption by performing level 1 actions (BTS or
cells Lock/Unlock, Reset…)
Ticket management, troubleshooting and monitoring of the network performance.
Check network performance before and after every planned works or outages to ensure that
everything gone well.
Closely watch equipment and servers license validity period.
Do network’s daily health check.
02 September 2013- 01 March 2016: Network operations center (NOC) technician (Supervising the
equipment of Fixed Network, mobile radio network, internet) at ORANGE Côte d’Ivoire
Close monitoring of mobile network alarms (Power alarms, BER, LFA, Low/High RSSI …, and
down circuit alarms) to avoid impact on the network's performance.
Close monitoring of IP network (CPU loads, inter-router links, routers’ availability…).
Close monitoring of fixe and core network (Switches, OCB283, MSOFT, MGW…).
1
Provide remote support to on-site engineers and end users/customers during site integration.
Avoid or minimize 2G/3G/4G/CDMA services interruption by performing level 1 actions (BTS or
cells Lock/Unlock, Reset…)
Ticket management, troubleshooting and monitoring of the network performance.
Check network performance before and after every planned works or outages to ensure that
everything gone well.
Closely watch equipment and servers license validity period.
Do network’s daily health check.
Support and administrate firewall environments in line with IT security policy
23 October 2012 – 02 September 2013: Trainee Network operations center (NOC) technician
(Supervising the equipment of Fixed Network, mobiles radio network, internet) at ORANGE
Côte d’Ivoire
Close monitoring of mobile network alarms (Power alarms, BER, LFA, Low/High RSSI …, and
down circuit alarms) to avoid impact on the network's performance.
Close monitoring of IP network (CPU loads, inter-router links, routers’ availability…).
Close monitoring of fixe and core network (Switches, OCB283, MSOFT, MGW…).
Provide remote support to on-site engineers and end users/customers during site integration.
Avoid or minimize 2G/3G/4G/CDMA services interruption by performing level 1 actions (BTS or
cells Lock/Unlock, Reset…)
Ticket management, troubleshooting and monitoring of the network performance.
Check network performance before and after every planned works or outages to ensure that
everything gone well.
Closely watch equipment and servers license validity period.
Do network’s daily health check.
Support and administrate firewall environments in line with IT security policy
August 2010 – october 2010 : Trainee in IT service of SN SOSUCO (Société Nouvelle Société Sucrière
de la Comoé) (Burkina Faso)
2
December 2007 – January 2009 : Trainee in IT service of SACO (Société Africaine de Cacao)
subsidiary of Groupe Barry Callebaut 1st Chocolate maker in the World
TECHNICAL SKILLS
Consolidation of data with partners (IHS)
Monitoring, control and coordination of the actors for the resolution of the incidents on the network
Ticket management, troubleshooting and monitoring the network performance
Supervising the equipment of the RAN, IP,CORE, IN, SERVER
Troubleshooting issues on BTS, BSC and MW Equipment
Solving remotely issues with OMC-R and 1350 OMS
Troubleshooting and maintenance escalation
Sending field technicians on site to solve issues
Delivering reports to the customer on daily basics
BTS commissioning and new site integration
Cells creation and configuration
Radio channel configuration (create Radio frequency, create Frequency Hopping System, create
TRX, configure Logical Channel, configure TRX Channel Hopping Law, configure TRX)
Map cell to a BTS sector
EDUCATION / QUALIFICATION
2016-2019 : Engineering degree in Computer Sciences at ENSIT
2003-2005 : BTS Telecoms / Two-Year Technical Degree in Telecommunications
2000-2001 : Baccalaureate option D (French Secondary school diploma)
1997-1998 : BEPC (General Certificate of secondary Education)
PROFESSIONAL TRAINING
CISCO (CCNA Certification) is in progress (Obtaining April 2020)
Design of IT / Telecom Networks and CISCO Routing at OKTO Technologie
Training / Network Operations and Maintenance Tasks with NetAct (NetAct 16.x) ( Nokia)
NetAct 16 RAN Fault Management ( Nokia)
Training Orange CITY / 9400 LTE eNodeB Supervision via 5620 SAM (4G)
Training 3G DELTA UA7-UA8 (OAM-IP/RAN)
Training CDMA PDSN ( Packet Data Serving Node) Operation and Maintenance Training
Migration of servers in environment Windows NT server, Windows 2000 server in Windows 2003
server. SACO (African Society Cocoa)
Deployment of ERP (Enterprise Resource Planning) in SACO (African Society Cocoa)
LANGUAGES
English both writing an oral
French Native Speaker (Excellent)
ADDITIONAL INFORMATION
Sports And Leisure: Footing, Basketball, Internet, tourism
Driving Licence : BCDE.