Antone Morris Tucker

Dublin California Cell: 925-497-3454 b_adsdad@yahoo.com PROFILE My past success charts me as being a top producing customer service/Sales Manager. I have excellent presentation and public speaking skills and closing skills. Research, Consultative, and Persuasion skills I have used in closing sales. I am a strategic and creative thinker with an ability to build lasting client relationships and staff development. EDUCATION Chabot College, Hayward Ca Major: Mass Communications College of Alameda, Alameda Ca Small Business Administration Certificate -1992 USAF - Leadership College of the Air Force, Europe Major: Computer Information Systems - Certificate - 1984 MANAGEMENT Dynamic, team spirited, and results driven individual with experience Proven Sales Manager with business development skills and 17 percent production increase Generated computerized reporting for upper and executive management Used various equipment and tools for instruction in consultative sales Led Number 1 teams in sales and services in multiple disciplines Conducted employee meetings for trainings or Performance Reviews Oversaw as lead on special projects for upper management Design to Development Suggested retraining or other disciplinary actions for subordinates Ability to exercise independent thinking and judgment Financial officer responsible for receipt and recording of monthly statements Instrumental with conflict resolutions, client or employee based CUSTOMER SERVICE Performed exceptionally well with diverse clients from various backgrounds Exceeded expectations of clients and upper level managers Consistent with follow thru procedures for clients and sales team Excelled in all assigned positions affording several promotions Adhered always to employee code of conduct and active in retraining others Operated a host of computer and office equipment and programs Completed several training modules to enhance my professional abilities TECHNICAL Operated IBM mainframe computers in multi system environments Managed personnel and equipment in USAF Automated Data Processing Center Used several proprietary financial programs for various companies Used several office programs inc; Microsoft Office 03, 07 Trained for A+ Certification in 1999-2000

presently attending

WORK HISTORY EXPO Design Center, Dublin Ca 2003 2007, United Mortgage Group, Concord Ca 2006, Labor Ready, San Jose, Ca 2001 2002 Providian Financial, Pleasanton, Ca 1998 1999, J.M. Group, Lithonia Ga 1994 1996, Worldspan Data CTR, Hapeville GA 1993 - 1994