Nauman Ahmed Siddiqui

Career Objective:
With my ambition to achieve professional prominence in Ecommerce Industry I need to align myself with the best and the brightest. I require being part of a team that will challenge my abilities. I seek an organization that will allow me to grow.

Address: D-76, Shalimar Center, Block 17 Gulistan-e-Jauhar, Karachi

Email: siddiqui.nauman@gmail.com Cell: 92-0331-2258118

Experience:
Tradekey Private Limited
Currently Manager Global Business Expansion

Nov

Projects for Tradekey.com

Optimizing Customer Support/ Technical Support processes. Gauging the pain areas and reducing non required customer support processes. Departmental Accuracy Gauging Online Fax Marketing Campaign Affiliate Audit An overall audit of payments sent by Partners & Resellers from China Revenue Audit Auditing revenues of the organization from inception. SMS marketing campaign Implementation of ISMS 27001 & ISO 9001 in organization ROI Analysis of Departments CEO office handling corporate level meetings & helping the CEO in making decisions on the corporate level. Initiating a payment recovery project which resulted in recovery of more than $ 100,000 from Agents and resellers in China.

Responsible for Business Development activities internationally, My job responsibilities include: Acquisition of New Resellers of Tradekey.com services Strategic Alliances with Trade bodies, Trade shows and Trade promotion groups Joint Ventures Mergers Acquisitions

I am solely responsible for Resellership acquisition in China, India, Bangladesh, Malaysia, & Vietnam. Apart from this, for past years I have also served in the following depts;

Specialities
E-commerce and online b2b marketplaces expert in Research, Process optimization, planning and development, Customer satisfaction strategies, sales strategies, sales forecasting and planning, Service Delivery, Business end management, Portal management ISMS 27001 complete understanding comprehensive security management system to smoothen processes with regards to Security ISO 9001 QMS complete understanding with result oriented implementation Coordinating, organizing and implementing processes. Administrative handling of staff Task Management Proficient in verbal and written Communication Persuasive presentation skills Highly organized at time management and work prioritization A team player believing in coordinated work to achieve goals.

Customer Support/Technical support Business Development/ Research and Development CEO Office - Assisting the CEO Process & Documentation Finance department Corporate Planning Global Business Expansion

C3 Call Contact - Communicate

May 2006 August

Skills and Knowledge

Business Development Representative Worked at C-3 Call Contact Communicate, which is an international outbound call center. I worked on macbeal.com marketing campaign. My duties were to market the website services to Solicitors and Doctors all across U.K

Rado Builders and Developers:

Site Acquisition Officer I served at Rado Builders and Developers as a Site Acquisition Officer. My duties were to work in coordination with different Telecom companies and acquire sites for the construction of B.T.S rooms and Towers

Education
MBA Bachelor of Commerce HSC (Pre-Engineering SSC (Science) PAF-KIET (2011) Karachi University 2003 2005 Govt. College For Men Nazimabad 2000 2002 Saqib Public School, Nazimabad 1998 2000

CIT Circle of IT September 2004 Telesales Executive

February 2003

I worked as a Telesales Agent from February 2003 till September 2004 at Circle of IT which was a Call Center; I gained valuable experience in Telesales. The campaign that I worked on was NetOne International a Long distance carrier which was a U.S based company which meant working for U.S cliental. My experience with Circle of IT helped me to gain confidence and full understanding of Telesales marketing.

References
References, Transcripts and experience documents will be furnished upon request