Professional Documents
Culture Documents
By
K. MADHURI REDDY
2121BM010121
Maisammaguda, Dulapally,
Hyderabad-500043
2021-23
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BONAFIDE CERTIFICATE
Place:-
Date:-
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DECLARATION
This is to declare that this report has been written by me. No part of the report is
plagiarized from other sources. All information included from other sources have
been duly acknowledged. I aver that if any part of the report is found to be
plagiarized, I shall take full responsibility for it.
<<Signature of student>>
<<Name of student>>
K. MADHURI REDDY
2121BM010121
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ABSTRACT
The Human Resource Department is the most important asset of an organization. The
success and failure of an organization largely depends on the caliber of the employees working
in. without a positive and creative contribution from the employee, an organization can’t not
progress and prosper.
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JOB DESCRIPTION:
• To align your team‘s focus with the overall values of the company
• To boost morals
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TABLE OF CONTENTS
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CHAPTER - I
INTRODUCTION
Let’s Get Cured – Clinic & Training is established in the year 2021. Let's Get Cured
Clinic and Training Centre is a healthcare facility that specializes in alternative medicine. The
clinic is located in two cities in India - Mumbai (Grant Road) and Pune (Viman Nagar) and has
been operating for the last 2 years. The clinic offers a wide range of alternative medicine
treatments, including acupuncture, hijama cupping therapy, chemical peeling, and other non-
medical treatments. Let’s Get Cured - Clinic & Training it was situated in South Mumbai and
Pune and the Head Branch is in Mumbai.
It was started to make people aware of the traditional ways to treat the disease or daily
issues we come across in our day-to-day life regarding our body. It also provides training in
acupuncture to provide education and experiences for acupuncture therapy and students. It
provides service to patients for the community by experienced, highly competent practitioners.
It provides education in Acupuncture experiences for therapy students, including opportunities
for practice.
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1.1.1 INTRODUCTION OF HUMAN RESOURCE:
Human resources is used to describe both the people who work for a company or
organization and the department responsible for managing resources related to employees. The
term human resources was first coined in the 1960s when the value of labor relations began to
garner attention and when notions such as motivation, organizational behavior, and selection
assessments began to take shape. Human resource management is a contemporary, umbrella
term used to describe the management and development of employees in an organization. Also
called personnel or talent management (although these terms are a bit antiquated), human
resource management involves overseeing all things related to managing an organization’s
human capital. Human resource management is therefore focused on a number of major areas,
including:
1.1.2 FOUNDERS:
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Our mission is to Our vision is to
promote the health transforming care
of all children in an and inspiring hope
inclusive, equitable for all children.
MISSION
culture through
compassionate
VISION
family - centre care,,
tireless advocacy,
scientific discovery
and education of
future leaders.
PRIDE
• We strive to pride in our actions, appearance and community.
PROFESSIONALISM
• We are all well - trained, competent employees and voluteers who
demonstrate the highest level of performances and teamwork. We work in
a serious, thoughtful manner and prepare to succeed.
DEDICATION
• We treat members of our department and community equitably and are
consistent in protecting the constitutional rights of all. Our team is dedicated
to performing our very best at all times. We take responsibilities for our
actions to ensure they are legal, moral and ethical sound at all times.
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VISION
To be the worldwide leaders in peioperative medicine by
integrating research, cutting edge technology and
supervisor standards of care
PURPOSE
Deliver the safest patient care while supporting research
through innovation and professional excellence
CORE VALUES
Prioritize patient safety
Promote effective respectful communication
Pursue growth and learning
Optimize resource management
Deliver quality customer service and patient care
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Respect
Compassion
Integrity
Healing
Teamwork
Excellence
Innovation
Stewardship
Hijama Facial
Acupuncture Chemical Kinesiology Bach Flower Cupping
Cupping
Therapy Peeling Therapy Remedies
Therapy Therapy
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1.2 COURSES PROVIDED:
Cupping therapy is one of the oldest and most effective method of releasing the toxins
from body tissue and organs. It is also known as vacuum cupping, hijama cupping, horn
treatment etc. It is a practice in which the therapist puts special cups on the skin to create
suction.
This causes the tissue beneath the cup to be drawn up and swell causing increase
in blood flow to affected area. Enhanced blood flow under the cups draws impurities and
toxins away from the nearby tissues and organs towards the surface for elimination.
There are different ways to perform cupping. The steps vary slightly depending on the chosen
method. Your provider will leave the cups in place for several minutes. Some treatments
involve briefly moving the cups to stretch and massage the area.
Depending on the treatment, your provider may place multiple cups on your skin. Cupping
methods include:
Dry: Your provider heats the inside of each cup — typically with an alcohol-soaked
cotton ball that is set aflame. The heat sends oxygen out of the cup, creating a vacuum.
Some providers use a suction device to remove air from cups. Once placed on your
skin, the vacuum force pulls skin up into the cup.
Wet/bleeding: Your provider uses a needle to lightly puncture your skin before, and
sometimes after, cupping. Toxins leave the body through the puncture wounds during
the cupping procedure.
Running cupping: Involves moving suctioned cups around the body after applying
oil to massage the desired area
Flash cupping: Involves quick, repeated suction and release of cups on an area of
the body.
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Cupping may also involve the use of:
Acupuncture needles
Magnets
Laser Therapy
Electrical Stimulation
Water
Herbs
Facial Cupping
Sports Cupping
Orthopedic Cupping
Aquatic Cupping
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Conditions for the Treatment:
Mild discomfort
Burns
Bruises
Skin infection
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What are potential risks or complications of cupping?
ߡ It reduces Cellulite
ߡ It reduces Cholesterol
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Chemical Peeling: Provide a solution to many skin conditions including scarring and
antiaging.
A chemical peel is a procedure in which a chemical solution is applied to the skin to remove
the top layers. The skin that grows back is smoother. Chemical peels are used to treat wrinkles,
discoloured skin and scars — usually on the face. They can be done alone or combined with
other cosmetic procedures.
A chemical peel is a skin-resurfacing procedure. Chemical peels can't remove deep scars or
wrinkles or tighten sagging skin.
Light chemical peel: A light (superficial) chemical peel removes the outer layer of
skin (epidermis). It's used to treat fine wrinkles, acne, uneven skin tone and dryness.
Medium chemical peel: A medium chemical peel removes skin cells from the
epidermis and from portions of the upper part of your middle layer of skin (dermis). It's
used to treat wrinkles, acne scars and uneven skin tone.
Deep chemical peel: A deep chemical peel removes skin cells even deeper. Your doctor
might recommend one for deeper wrinkles, scars or precancerous growths.
Fine lines under your eyes or around your mouth and wrinkling caused by sun damage,
aging and hereditary factors.
Certain types of acne.
Mild scarring.
Sun spots, age spots, liver spots, freckles, uneven skin coloring.
Rough skin, scaly patches, dull complexion.
Dark patches (melasma) due to pregnancy or taking birth control pills.
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Types of Chemical Peeling:
There are three different types of chemical peels that you can get. These include:
Superficial peels: Alpha-hydroxy acid or another mild acid is used to penetrate only
the outer layer of skin to gently exfoliate it. The treatment is used to improve the
appearance of mild skin discoloration and rough skin as well as to refresh the face,
neck, chest or hands.
Medium peels: Glycolic or trichloroacetic acid is applied to penetrate the out and
middle layers of skin to remove damaged skin cells. The treatment is used to improve
age spots, fine lines and wrinkles, freckles and moderate skin discoloration. It also can
be used to smooth rough skin and treat some precancerous skin growths, i.e. actinic
keratosis.
Deep peels: Trichloroacetic acid or phenol is applied to deeply penetrate the middle
layer of skin to remove damaged skin cells. The treatment removes moderate lines, age
spots, freckles and shallow scars. Patients will see a dramatic improvement in skin
appearance. The procedure is used on the face and only can be performed once.
Before your procedure, you’ll first have a consultation with the skin care specialist. During this
visit, they’ll help you determine what the best treatment option is for you. They’ll let you know
the details about the specific peel you’ll be getting, and they’ll ask about anything that could
interfere with the peel. This may include whether you’ve taken acne medication, and
information about whether or not you scar easily.
Should not use any type of retinol or retina-A topical medication for at least 48 hours.
Should inform your skin care specialist about any medications you take.
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Risks for Having the Chemical Peeling:
Redness, scabbing and swelling: Normal healing from a chemical peel involves
redness of the treated skin. After a medium or deep chemical peel, redness might last for
a few months.
Scarring: Rarely, a chemical peel can cause scarring — typically on the lower part of
the face. Antibiotics and steroid medications can be used to soften the appearance of these
scars.
Changes in skin colour: A chemical peel can cause treated skin to become darker
than normal (hyperpigmentation) or lighter than normal (hypopigmentation).
Hyperpigmentation is more common after superficial peels.
Infection: A chemical peel can lead to a bacterial, fungal or viral infection, such as a
flare-up of the herpes virus — the virus that causes cold sores.
Heart, kidney or liver damage: A deep chemical peel uses carbolic acid (phenol),
which can damage heart muscle and cause the heart to beat irregularly. Phenol can also
harm the kidneys and liver. To limit exposure to phenol, a deep chemical peel is done a
portion at a time, in 10- to 20-minute intervals.
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Some Facts of Chemical Peeling:
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Bach Flower Remedies: The remedies are a safe, non-habit forming, profoundly
useful alternative healing modality made from flower essence.
Bach Flower Remedies explains how they are created and how they aid persons who use them.
You'll discover how to create treatments for various conditions, including anger, sadness,
emotional eating and weight concerns, fear and anxiety, lack of focus, stress, panic attacks,
stuttering, and insomnia. Bach flower treatments are solid yet gentle therapeutic tools that may
help you repair emotional problems, among other things.
Impact of Negativity:
Negative emotions obstruct reasonable cognition and conduct, allowing the victim to see things
through distorted eyes. Positive energies drawn from specific flowers are substituted for
negative emotions when Bach flower remedies are used.
Depression
Anxiety
Stress
Insomnia
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Do Bach Flower Remedies Work?
Anxiety
Depression
Stress
Emotional
Physical Trauma
Cancer
HIV
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List of Back Flower Remedies:
Aspen - Apprehension, unknown fears Chestnut Bud - Inability to learn ones lessons
Cerato - Lack of faith in one’s own Crab Apple - Cleansing - physically &
judgement mentally
Elm - Overwhelmed by responsibility Gentian - Disappointment, lack of faith
Gorse - Hopelessness, despair Heather – Over talkative
Larch – Lack of confidence, competent but Mimulus – Fear of known things, shy
fear failure
Mustard – Deep a gloom for no reason Oak – The plodder who keeps going past point
of exhaustion
Olive – Exhaustion following mental or Pine – Guilt, Self-Blame
physical effort
Red Chestnut – Over-concern for the Rock Water – Self-denial, rigidity
welfare of loved ones
Sweet Chestnut – Extreme mental anguis Star of Bethlehem – Shock, loss, trauma
Walnut – Protection from change, birth, Water Violet – Pride and aloofness
divorce
Wild oat – Uncertainty over one’s direction Wild Rose – Drifting, resignation
in life
Willow – Self-pity and resentment Rescue Remedy – Emergencies for combat
fear, panic, shock and fear of losing control
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Benefits of Bach Flower Remedies:
Emotional Balance
Stress Reduction
Increased Self – Awareness
Improved Emotional Resilience
Support for specific Emotional States
Natural and Non – Invasive
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Acupuncture Therapy: It comes under Traditional Chinese Medicine which is
widely performed all over the world which includes the insertion of thin needles.
Acupuncture involves inserting very thin needles into the body at different locations
and depths.
Arthritis
Back pain, neck pain or muscle pain
Headaches and migraines
Knee pain
Menstrual cramps
Sports injuries
Acupuncture is used mainly to relieve discomfort associated with a variety of diseases and
conditions, including:
Dental pain
Fibromyalgia
Labor pain
Neck pain
Osteoarthritis
Menstrual cramps
Tennis elbow
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Types of Acupuncture Therapy:
Acupuncture is an excellent technique to relieve tension and improve blood flow in your body.
Check out these eight popular types of acupuncture and discover how they work:
Unlike Chinese acupuncture that focuses on healing one health condition, the Japanese version
tackles the entire body. However, it is also gentle and relatively painless, with many
practitioners importing disposable needles from Japan. The process uses fewer needles with
shallow depth compared to other methods. The insertion tube controls the depth of the prick to
reduce discomfort.
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Type - 3: Korean Hand Therapy
Do you feel pain in your hands from texting so much? In this era of remote work, typing
endlessly on your computer or mobile phone can cause side effects like aches and slight
tremors. Korean Hand Therapy is a way to resolve whatever pain you feel in your hands and
other parts of your body.
With a needle applicator, the acupuncturist inserts about twenty special hand needles for 20 to
30 minutes. They also use silver and gold metal pellets to locate the meridians. Unlike other
methods, you can combine Korean Hand Therapy with different acupuncture types.
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Type - 4: Auricular Acupuncture
Auricular acupuncture uses the ear as the connection point to other parts of the body. According
to Ancient Oriental medicine, the ear contains acupuncture points that can heal the body. By
inserting regular acupuncture needles into the ear, the acupuncturists seek to trigger chemicals
that eradicate mood swings, toxins, and allergies.
Scalp acupuncture uses the same process as auricular acupuncture. The difference is that the
needles penetrate the skin on your head. It is a safe, reliable treatment that stimulates the brain
cells, encouraging them to become revitalized. This type of acupuncture addresses conditions
associated with brain function. It is commonly used after a stroke or brain surgery therapy.
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Type - 6: Cupping Therapy
Cupping involves using rubber or glass suction cups to stimulate blood flow to specific points
in the body. Usually performed at the same time with needle acupuncture, the cups stay on the
skin surface. The suction provides relief from muscle pain and inflammation. It also eliminates
toxins in the blood flow.
With wet cupping, the therapist makes small incisions on your skin after removing the cups to
let out some blood. Cupping is popular for treating blood poisoning, anemia, and high blood
pressure. However, the redness and scarring will disappear after approximately ten days.
It's hard treating chronic pain with medication since many painkillers notoriously lead to
addiction. Electro Acupuncture provides an alternative route to seeking relief from chronic
pain. The charge improves the blood supply and triggers the body's natural pain relief. It also
boosts energy flow between both points.
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Type - 8: Moxibustion Acupuncture
The risks of acupuncture are low if you have a competent, certified acupuncture practitioner
using sterile needles. Common side effects include soreness and minor bleeding or bruising
where the needles were inserted.
Have a bleeding disorder: Your chances of bleeding or bruising from the needles
may be increased if you have a bleeding disorder or if you're taking blood thinners.
Have a pacemaker: Acupuncture that involves applying mild electrical pulses to the
needles may potentially interfere with a pacemaker's operation.
Are pregnant: Some acupuncture points are thought to stimulate labor, which could
result in a premature delivery.
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Other conditions acupuncture may help include:
Effective acupuncture can help manage chronic pain, migraine, and headaches.
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Kinesiology Taping: A medical taping technique that soothes pain and stimulates
lymphatic drainage by microscopically lifting the skin.
Kinesiology taping is a treatment option if you've had an injury or illness that leads to
mobility and motor function problems. It can be used to help facilitate muscle function,
stabilize joints, or inhibit muscles from contracting improperly. It can also be used to help
decrease pain, swelling, and muscle spasm. The Kinesio Taping Method is a pain recovery
method which is designed to accentuate the body’s natural healing process by providing
support and stability to muscles and joints, without restricting the body’s motion.
This method also provides extended soft tissue manipulation to prolong the benefits of
therapy. Kinesiology Tapes promote body awareness to correct postures and movement pattern
dysfunction. It's ideal for 'text neck' and other common posture issues.
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How Kinesiology Tape Works?
Kinesiology tape serves different functions when applied. Before you start using it, your
physical therapist will perform an evaluation and assessment to determine the best use of
kinesiology tape for your condition. They will assess whether the tape is necessary for you or
if you have any contraindications to using the tape.
In general, it is thought that kinesiology tape helps to create balance in the neural circuitry in
muscles, tendons, joints, and skin. This is thought to work to reduce pain and decrease swelling.
It's meant to improve muscle performance and function. Kinesiology tape is also thought to
realign joint positions, and it may also be useful in remodelling collagen tissues such as in scar
tissue management.
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Types of Kinesiology Tape:
The "I" strip: This shape can be used to make the other types of strips below.
Typically "I" strips are used to support muscles, tendons, and ligaments. They are often
used to facilitate your rotator cuff, gluteus muscles, quadriceps, or Achilles' tendon. It
can also be used on your low back and middle back to help you maintain proper posture.
The "X" strip: This type is used when kinesiology tape is needed to cover a large
area or cross multiple joints. The tabs of the "X" strip cross over sensitive areas such as
the back of your knees or front of your elbows. This strip is commonly used to facilitate
your hamstrings, which cross both your hip joint and the back part of your knee joint.
The "Y" strip: This strip is used to cross sensitive areas of your body such as behind
your knee or in the front of your elbow. It is also commonly used for applications to
control the position of your kneecap as in patellofemoral stress syndrome or a subluxing
patella. The "Y" strip is typically not as long as the "X" strip.
The "fan" strip: This type can help control swelling of your leg or arm. It is
commonly used in lymphedema management or for superficial contusions and
swelling.
The "lift" strip: Commonly referred to as the Band-Aid, this strip is often used to
support injured tissues or to treat muscle knots or trigger points. It helps to lift skin and
tissues off of sore muscles and trigger points. It is also used to treat superficial bruises.
Specifications:
Multipurpose - Can be used to treat injuries like an ankle sprain, groin pull,
hamstring strain, knee injury, shin splints, plantar fasciitis, runner's knee, back pain,
and other muscle & joint pain. Best for pain recovery, pain relief, posture correction,
and movement pattern dysfunction.
Designed for all - Can be used by men, women, and children of all ages, or as
medically prescribed.
Dimensions - 5 CM (breadth) X5 M (width).
Variations - Available in three different colors Blue, Green and Red.
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Side Effects for using Kinesiology Therapy:
Fatigue
Migraine – Associated vertigo
None
Whole body joint ache
Specific Uses:
Facilitation: Kinesiology tape can be used to help improve muscular firing and
contraction patterns. This can lead to normalized muscular tone and can also help
improve athletic performance.
Inhibition and pain management: Kinesiology tape can be used to help
decrease pain and muscle spasms that may occur after injury. It can help decrease
nociceptive input to the brain which can help decrease muscle guarding and protective
spasms.
Support and stability: If you have a condition that requires a specific joint to be
held in place, kinesiology taping may be right for you. Conditions like patellofemoral
stress syndrome, iliotibial band friction syndrome, or shoulder instability may benefit
from extra support provided by kinesiology tape. The tape can support your joint while
still allowing for some motion.
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Swelling management: If you have had swelling from an injury or surgery,
kinesiology tape may help decrease the swelling by decreasing pressure between the
skin and underlying tissues. This provides a pathway for excess fluids that have
accumulated since your injury to travel through.
Scar tissue management: After surgery or trauma, you may have a scar over the
area that was injured. Sometimes the tissue underneath the scar binds to your skin and
underlying fascia. This scar tissue can limit your normal mobility and range of
motion. Kinesiology tape can be used to gently pull on scar tissue, providing a low-
intensity, long-duration stretch to the tight collagen that makes up scar tissue.
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CHAPTER - II
• Identification
• Sourcing
• Screening
• Interview
• Shortlisting
• Verification
• Joining Formalities
• On boarding sessions
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CHAPTER - II
Human Resource Management involves all management decisions and practices that
directly affect or influence the people, or human resources, who work for the organization. In
modern years, amplified concentration has been devoted to how organizations manage Human
Resources. This augmented focus comes from the comprehension that an organization’s
employees facilitate an organization to attain its goals and the management of these human
resources is vital to an organization’s success.
Create a job description and keep a job postings in different social media platforms like
Internshala, LinkedIn & Job Hai Recruiter. Recruit and manage potential candidates to fulfil
the positions. Screening the resumes and making calls to the candidates. Keep an update on
incoming resumes and recruitment forms. Set up an interview for the incoming resumes and
candidates through phone, video and in-person. Prepare an interview tests for applicants such
as aptitude test, data analysis and logical reasoning tests.
3. Taking candidate feedback after the interview is done from the interviewer
and updating in the sheet.
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3.2 Workflow Chart for HR Process Recruitment:
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Create a job description and keep a job postings in different social media platforms.
Recruit and manage potential candidates to fulfill the positions. Screening the resumes and
making calls to the candidates. Keep an update on incoming resumes and recruitment forms.
Set up an interview for the incoming resumes and candidates through phone, video, and in-
person. Prepare interview tests for applicants, such as aptitude, data analysis, and logical
reasoning tests. Advertise job openings on the company’s website page, social media, job
boards, etc. Send shortlists of selected candidates to the hiring/operations manager. Documents
follow up for selected candidates.
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CHAPTER - IV
My plan for the rest of the semester is to gain practical knowledge on how the human
resource division of an organization operates and coordinates its activities to ensure
smooth functioning of the organization.
At all levels by ensuring right numbers of people are available at the right time to do the
right job and to gain a valuable work experience.
As I am practically learning the functions of HR, I shall further plan to similarly gain
experience with other functions of Human Resources.
According to me an internship is an opportunity to test drive a career without making any
serious commitments.
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CHAPTER - V
5.1 CONCLUSION
The internship program was a great opportunity for me to interact with the team
members. This internship has been a very useful experience for me. I can safely say that my
understanding of the job environment has increased greatly. My experience began with
recruitment, which later on became my main field of focus in the internship. I started out by
creating letters of acceptance or denial for applicants who applied for a job opening. Once I
would finish a batch of letters, I would then review the candidates with Zainab and we would
discuss why or why not they fit the position.
This was critical information because Zainab is a very experienced mentor with
valuable insight accumulated over many years of practice. She informed me of specific red
flags to look for with candidates, as well as certain things that are usually a solid indicator of a
good match. I then moved on to reviewing resumes and making reference calls. I enjoyed
making the reference calls above all the other tasks because to me it was a different puzzle each
time to try and figure out what questions to ask and it was all “in the moment” decision-making.
To me this was a rush, thinking on your feet quickly in order to figure out how to solve the
puzzle.
Eventually I began taking care of the mass mailings as well as organizing and
maintaining the employee files. A great learning experience I encountered was training our
newly hired head accountant who is a Nichols College alumni. Since I had much experience
with the position he was about to enter I gave him all the notes I took and guided him through
his first week to make sure he became properly acclimated. Outside of recruitment, I did some
extensive work in updating our benefits lists as well as gained a deeper knowledge about all
the benefits our company has to offer.
This is a Brief of my 1 ½ month experience at Let’s Get Cured – Clinic & Training as
a HR Intern. An internship is a short-term work experience. Through this HR internship I will
be getting a real exposure to an office environment and get to learn various HR activities and
soft skills such as communication skills, presentation skills, Negotiations skills, problem
solving, and more. It can also be considered as a trailer for me before entering into the big
corporate world.
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Taking an internship helps to learn about the work environment, but it also helps you learn
about yourself. You will have a much clear idea of your own strengths, weaknesses, likes and
dislikes. Most importantly, knowing that you have hands-on experience will give you more
confidence when it comes to job seeking and interviews. Looking Forward, I still have a lot to
Learn and gain Practical exposure on how HR operations go.
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A STUDY ON QUALITY OF WORK LIFE WITH REFERENCE
TOKESORAM
ABSTRACT
Quality of work life is necessary for an agency to attract and to maintain skilled and
talented personnel. It is a revolutionary indicator referring to the sustainability of commercial
enterprise situation. An employer offers a higher QWL than it develops the healthful
operating surroundings in addition to glad employees. High Quality of labor life can provide
a bring about higher organizational overall performance, effectiveness innovativeness and so
on. It states the character employee’s freedom to design his activity capabilities to satisfy his
non-public wishes and hobby.
Quality of labor existence is the corroboration between the employees and their
organization. Studies have proven that EI is useful to both the man or woman and the business
enterprise. The blessings of EI to project control had been investigated in terms of the style
of leadership.
It improves the circle of relatives life as well as paintings existence of the character.
This paper focuses and analyzes the literature findings which involve Quality of labor life.
Keywords: Quality of Work Life, company, Environment, commitment, task.
I. INTRODUCTION
HRM is concerned with the human beings in an organization. “The management of
man” is a very important and challenging job because of the dynamic nature of the people.
No two people are similar in mental abilities, tacticians, sentiments, and behaviors; they differ
widely also as a group and are subject to many varied influences. People are responsive, they
feel, think and act therefore they cannot be operated like a machine or shifted and altered like
template in a room layout. They therefore need a tactful handing by management personnel.”
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HRM is the process of managing people of an organization with a human approach.
Human resources approach to manpower enables the manager to view the people as an
important resource. It is the approach through which organization can utilize the manpower
not only for the benefits of the organization but for the growth, development and self-
satisfaction of the concerned people. Thus, HRM is a system that focuses on human resources
development on one hand and effective management of people on the other hand so that
people will enjoy human dignity in their employment.
HRM is involved in providing human dignity to the employees taking into account
their capacity, potentially, talents, achievement, motivation, skill, commitment, great
abilities, and so on. So, that their personalities are recognized as valuable human beings. If
an organization can trust, depend and draw from their bank account on the strength of their
capital assets, they can trust, depend and draw more on their committed, talented, dedicated
and capable people. This is what the HRM is involved in every business, managerial activity
or introduction.
The principal component of an organization is its human resource or ‘people at work’.
According to Leon C. Megginson from the national point of view Human Resources as, “the
knowledge, skills, creative abilities, talents and aptitudes obtained in the population;
whereas from the view point of the individual enterprise, they represent the total of inherent
abilities, acquired knowledge and skills as exemplified in the talents and aptitudes of its
employees.”
Human resource has a paramount importance in the success of any organization
because most of the problems in organizational setting are human and social rather than
physical, technical or economical failure. In the words of Oliver Shelden, “No industry can
be rendered efficient so long as the basic fact remains unrecognized that it is principally
human.”
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III. REVIEW OF LITERATURE
Generally, emotions play a significant role in individual's lives because they are
feelings which enliven life, allowing us to experience the joys and grief of our lives. Human
beings has two minds, a thinking mind and a feeling one .These two minds, put together, form
an individual's mental life. When the emotions are aroused, the balance between these two
minds is disturbed, causing the emotional intelligence (mind) to overcome the thinking mind.
Therefore, the focus has shifted towards the role of emotional intelligence in everyday life. It
is up to the leadership to direct the organizations to a positive direction since leadership can
influence the emotions most of all.
Emotional intelligence is a kind of readiness, skill and capability which deeply affects
an individual's abilities so that he /she may be motivated, control his/her emotions and
manage his/her relationship with others. On the other hand, people with emotional
intelligence are able to control their feelings as well as others', distinguish between the
positive and negative consequences, utilize their affective data in order to lead their own
thoughts and activities and provide themselves with more opportunities to think and be more
creative and to aim their emotions and feelings at solving their own problems.
Emotional intelligence can be defined as the ability to monitor one's own and other
people's emotions, to discriminate between different emotions and label them appropriately,
and to use emotional information to guide thinking and behavior. Emotional intelligence
also reflects abilities to join intelligence, empathy and emotions to enhance thought and
understanding of interpersonal dynamics.
Emotional intelligence is an increasingly popular consulting tool. According to
popular opinion and work-place testimonials, emotional intelligence increases performance
and productivity; however, there has been a general lack of independent, systematic analysis
substantiating that claim. The authors investigated whether emotional intelligence would
account for increases in individual cognitive-based performance over and above the level
attributable to traditional general intelligence.
Quality of Work Life (QWL) is a relatively new concept which is defined as the
overall quality of an individual's working life. QWL is sometimes considered as a sub-
concept of the broad concept of quality of life, which refers to the overall quality of an
individual’s life. Quality of life includes factors such as income, health, social relationships,
and other factors such as happiness and fulfillment.
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QWL is the favorableness or unfavorableness of a job environment for people; it
refers to the quality of relationship between employees and the total working environment.
Quality of work life is the employees' reaction with regard to their job, particularly
the individual results in job context and mental health which stress the personal results,
occupational experience and how to improve one's job to meet individual needs
Functions of HRM:
Human Resources management has an important role to play in equipping
organizations to meet the challenges of an expanding and increasingly competitive sector.
Increase in staff numbers, contractual diversification and changes in demographic profile
which compel the HR managers to reconfigure the role and significance of human resources
management.
The functions are responsive to current staffing needs, but can be proactive in
reshaping organizational objectives. All the functions of HRM are correlated with the core
objectives of HRM. For example personal objectives are sought to be realized through
functions like remuneration, assessment etc.
Following are the Functions of HRM:
1. Strategic HR Management: As a part of maintaining organizational
competitiveness, strategic planning for HR effectiveness can be increased through the use
of HR metrics and HR technology. Human resource planning (HRP) function determine
the number and type of employees needed to accomplish organizational goals. HRP
includes creating venture teams with a balanced skill-mix, recruiting the right people, and
voluntary team assignment. This function analyzes and determines personnel needs in
order to create effective innovation teams. The basic HRP strategies are staffing and
employee development.
2. Equal Employment Opportunity: Compliance with equal employment
opportunity (EEO) laws and regulations affect all other HR activities.
3. Staffing: The aim of staffing is to provide a sufficient supply of qualified individuals
to fill jobs in an organization. Job analysis, recruitment and selection are the main
functions under staffing. Workers job design and job analysis laid the foundation for
staffing by identifying what diverse people do in their jobs and how they are affected by
them.
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Job analysis is the process of describing the nature of a job and specifying the
human requirements such as knowledge, skills and experience needed to perform the job.
The end result of job analysis is job description. Job description spells out work duties and
activities of employees. Through HR planning, managers anticipate the future supply of
and demand for employees and the nature of workforce issues, including the retention of
employees.
So HRP precedes the actual selection of people for organization. These factors
are used when recruiting applicants for job openings. The selection process is concerned
with choosing qualified individuals to fill those jobs. In the selection function, the most
qualified applicants are selected for hiring from among the applicants based on the extent
to which their abilities and skills are matching with the job.
4. Talent Management and Development: Beginning with the orientation of
new employees, talent management and development includes different types of training.
Orientation is the first step towards helping a new employee to adjust himself with the new
job and the employer. It is a method to acquaint new employees with particular aspects of
their new job, including pay and benefit programmers, working hours and company rules
and expectations. Training and Development programs provide useful means of assuring
that the employees are capable of performing their jobs at acceptable levels and also more
than that. All the organizations provide training for new and inexperienced employee. In
addition, organization often provide both on the job and off the job training programmers
for those employees whose jobs are undergoing change.
5. Risk Management and Worker Protection: HRM addresses various
workplace risks to ensure protection of workers by meeting legal requirements and being
more responsive to concern for workplace health and safety along with disaster and
recovery planning.
6. Employee and Labor Relations: The relationship between managers and their
employees must be handled legally and effectively. Employer and employee rights must
be addressed. It is important to develop, communicate and update HR policies and
procedures so that managers and employees alike know what is expected. In some
organizations, union/management relations must be addressed as well.
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IV. RESEARCH METHODOLOGY DATA COLLECTION:
After the research plan has been checked out, now the data collection process starts
which involves collecting both primary and secondary data.
Primary data:
The primary data are these which collected a fresh and for the first time and thus
happen to be original character in primary data do not already exist in publications. The
primary data is collected by questionnaire and it will be handed over to various respondents
and the purpose of the study will be explained to them. In this study a sample of 60
respondents was administered through Questionnaire to assess the EI among the employees
in their work place.
Secondary data:
The secondary data are collected from the company records and magazines, journals,
internet etc.
Sampling Technique:
Sampling may be defined as selection of one part of an aggregate or totality on the
basis of which judgment or inference about the totality or aggregate made.
Sample Size : 60
Yes 42
No 40
Can’t say 18
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Interpretation:
The survey revealed that most of the employees are satisfied the promotion policy by
the organization which ensures planed career growth. But most of the employees are un-
satisfied by this policy.
2. Medical facilities provided by the organization suites your health
needs?
Strongly agree 38
Agree 46
Disagree 14
Strongly disagree
0
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Interpretation:
The survey revealed that most of the employees agree and strongly agree for the
reason of the medical facilities provided by the organization which suits their health needs,
and few are disagree.
3. Training facilities of your organization enhance your skills
competencies.
Very true 28
Somewhat true 60
Not true 12
Interpretation:
The survey revealed that most of the employees are somewhat true about the training
facilities of company that enhance their skill competencies and some employees are very true
and not true.
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4. How often do you feel successful in your work?
Often 64
Sometimes 26
Rarely 10
Never 0
Interpretation:
The survey revealed that most of the employees often feel successful in their work but
some employees feel sometime successful in their work.
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VI. CONCLUSION
After conducting an intense study on quality of work life in Heritage Foods (India)
Limited, the following conclusions are derived. Organization should focus on the benefit
that are aimed to words self-improvement of the employees. Organization need to maintain
the appropriate balance of work. Opportunity for career growth should improve. Benefits
provided by the organization are very good to satisfy the employee personal needs.
Teamwork in the organization is very good. Organization should focus on the training
sessions in order to motivate the employees. Organization need to provide scope for the
employee development. There is no discrimination at work place. The relationship with
superior at workplace is good. On the whole the quality of work life good.
BIBLIOGRAPHY
K. Aswathappa, Human Resource Management, Himalaya Publishing House.
P. Subba Rao, Personnel and Human Resource Management, Himalaya Publishing
House.
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