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ae
CUSTOMER SERVICE
GC C’S C US TO MER SERVICE PORTAL

One Day Workshop

Human Skills for 2020


An experiential training workshop to develop
skills for the future workplace
8 , Dub ai
pril 2 0 1
16th A

“75% of long-term job success depends on people skills,


while only 25% on technical knowledge.”

With growing automation and rise of robots


taking over our jobs, there is a need for all of us
to learn the right skills to remain competitive in the future.

LIVEADMINS DMCC
P-8, MAG 214, Cluster R,
Jumeirah Lakes Tower, Dubai, U.A.E
+971 4423 2624 customerservice.ae
. ae
CUSTOMER SERVICE
GC C’S C UST O MER SERV I C E POR TAL

MOST SOUGHT AFTER SKILLS FOR 2020


• Complex Problem Solving 
 • Emotional Intelligence 

• Critical Thinking • Leadership and Decision Making 

• Creativity
 • Service Orientation 

• People Management 
 • Negotiation 

• Collaboration • Cognitive Flexibility

Let us help you develop these essential skills for your professional
growth using Experiential Learning methodologies. Come experience
learning like never before!

TRAINERS

Saad Tariq is an experienced soft skills Talal Saiyer has been developing and
trainer in both the education and customizing a range of soft skill and
corporate sector. He is known for his customer service training workshops.
outstanding ability to create energetic, He is an accomplished, dynamic and
interactive and fun filled experiences client driven training professional. He
for trainees. Saad is a people’s person is a passionate, energetic and motivated
and has trained staff in numerous trainer who reaches out to people
organizations. Saad also has a serious during sessions, making them participate
sweet tooth and is an ardent and connect. Talal loves Middle Eastern
Manchester United football fan. food and can hum to any tune.

SAAD TARIQ TALAL SAIYER


Director Training & Development Director Product Development

Project By Liveadmins DMCC

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