Bihar School Examination Board

Sinha Library Road, Patna-800017

Corrigendum to e-TENDER NOTICE NO: - PR-63/2020

With reference to tender notice No. PR-63/2020 published in various newspapers on

09th February 2020 for “Selection of agency to provide 50 Mbps, 20 Mbps and 10 Mbps (1:1) Internet Lease Line Connectivity on OFC media to Bihar
School Examination Board, Patna.” Changes have been made in Scope of Work & Eligibility Criteria. There is no change in Tender schedule.

Updated Tender Document may be downloaded from website www.eproc.bihar.gov.in.

Amendment in Tender Document

Page
S.No Clause No Existing Clause Amended Clause
No.

Eligibility
Conditions The Bidder shall have valid TL9000, ISO/IEC
vi. The Bidder shall have valid TL9000 and ISO/IEC
1 (Qualification 6 27001:2005 certificate along with Unified Telecom
27001:2005 certificate.
Criteria) License

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S.No Clause No Existing Clause Amended Clause
No.
x. The Bidder should have executed similar project The Bidder should have executed similar project for
for bandwidth provisioning in Government or bandwidth provisioning in Government or Private
Private sector. The Bidder must have an experience sector. The Bidder must have an experience of similar
of similar work in Bihar for at least 02 years. This work preferably in Bihar / across country for at least
should be duly supported by the Purchase 02 years. This should be duly supported by the
Eligibility Order/Work Order copy or any other associated Purchase Order/Work Order copy or any other
Conditions document. Bidders are requested to kindly provide associated document. Bidders are requested to kindly
2 (Qualification 6 detail of at least 03 (three) customers /organizations provide detail of at least 03 (three) customers
Criteria) currently using their services in following format: - /organizations currently using their services in
following format: -

Eligibility
xv. Service provider should have its own Fiber based
Conditions Service provider should have its own Fiber based
backbone network of 2,00,000 kms. (Self-
3 (Qualification 7 backbone network. (Self- declaration in an undertaking
declaration in an undertaking on letterhead)
Criteria) on letterhead)

Eligibility
xxii. ISP's are required to share SPOC & Escalation
Conditions
Matrix for each site locations. (Self- declaration on
4 (Qualification 7 Added
letterhead)
Criteria)

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S.No Clause No Existing Clause Amended Clause
No.

 5 Scope of Work 17

SECTION-V.
Deliverables,
Delivery i. The delivery period of the said tasks/services The delivery period of the said tasks/services should
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Timeline and should be within 1 weeks be within 45 days w.e.f. issuance of Work Order.
Installation
Prerequisites

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S.No Clause No Existing Clause Amended Clause
No.

ii. The ISP should provide 99.99% service The ISP should provide 99.50% service availability
availability including last mile connectivity, on a including last mile connectivity, on a 24x7x365 basis.
24x7x365 basis. 99.99% uptime shall be calculated 99.50% uptime shall be calculated as (Total Time –
as (Total Time – Down Time) X 100 /Total Time on Down Time) X 100 /Total Time on quarterly basis.
half yearly basis. Deduction in payment will be Deduction in payment will be made for downtime in
SECTION-V. made for downtime in the half yearly bills raised by the quarterly bills raised by the Service
Deliverables, the Service provider/Bidder as per details below: provider/Bidder as per details below:
Delivery
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Timeline and
Installation
Prerequisites

The ISP shall provide CPE viz. modems/routers etc.

SECTION-V. v.The ISP shall provide modems/routers/Firewall (or whatever h/w, s/w is required) and do installation
Deliverables, etc. (or whatever h/w, s/w is required) and do and configuration to make the entire system working
Delivery installation and configuration to make the entire to provide sustained Internet bandwidth of not less
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Timeline and system working to provide sustained Internet than 50 Mbps / 20 Mbps and 8 Mbps.
Installation bandwidth of not less than 50 Mbps / 20 Mbps and 8
Prerequisites Mbps.

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S.No Clause No Existing Clause Amended Clause
No.

SECTION-V.
Deliverables, The selected bidder is required to do Pro-active
iv. The selected bidder is required to submit
Delivery monitoring of (to be delivered) network & should
Performance Reports for monitoring usage on
9 Timeline and 18 submit Performance Reports for monitoring usage
Installation Daily/Weekly/Monthly/Yearly basis as per the
on Daily/Weekly/Monthly/Yearly basis as per the
Prerequisites requirement of BSEB from time to time
requirement of BSEB from time to time.

SECTION-V.
Deliverables, xiv. Service provider/Bidder shall deliver, install
Delivery Service provider/Bidder shall deliver, install and
and commission the Internet leased line at BSEB,
10 Timeline and 20 commission the Internet leased line at BSEB, Patna
Installation Patna within 30 days from the date of award of
within 45 days from the date of award of contract.
Prerequisites contract.

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S.No Clause No Existing Clause Amended Clause
No.

b. Packet Losses: Less than 1% (Average over 1000 Packet Losses: Less than 1% (Average over 1000
ping) till the peering point or International gateway ping) till the peering point or International gateway
applicable to below mentioned peering points: - applicable to below mentioned peering points: -

SECTION-VI

11 SERVICE 22
LEVEL
GUARANTEE c. Latency: Less than 350 ms from BSEB, Patna to
ISP’s tier 1 peering point. Network Availability:
More than 99.99 % per month. Reports for
performance, monitoring/usage to be submitted by
the Service provider/Bidder on weekly or monthly
basis or as per requirement of BSEB, Patna.
Latency: Less than 350 ms from BSEB, Patna to ISP’s
tier 1 peering point. Network Availability: More than
99.50 % per month. Reports for performance,
monitoring/usage to be submitted by the Service
provider/Bidder on weekly or monthly basis or as per
requirement of BSEB, Patna.

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