Professional Documents
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0306-4612106
tayyab4612@gmail.com
Career Summary
To pursue a professional, satisfying and challenging career that will broaden my experience as well as enhance
my professional growth, I am looking for a dynamic position in the well reputed Organization. I start my career
as a CRM Data Operator. With the passage of time I have improved my research and analytical skills and after
three they promote me as a research analyst.
Professional Exposure
April 2019 – To March 2020 UR Tech Solutions
Organization Nature: BPO Company
Designation: Research Analyst
Reporting to: Manager
URL: www.urtechsol.com
Responsibilities
I. Maintain list of clients in Excel, Segregated by industry
II. Maintain documentation of sales appointments in Microsoft Word and make the data available for CRM
Manger.
III. Extract client information from Insight View, Rain King and Zoom info.
IV. Ensure proper communication with Business Development Associates and Outside Sales team.
V. Research on client updates from client’s website/social media and other relevant search engines.
Responsibilities
I. Provide CRM reports to CRM Manager.
II. Maintain list of clients in Excel, Segregated by industry
III. Maintain documentation of sales appointments in Microsoft Word and make the data available for CRM
Manger
IV. Extract client information from Insight View, Rain King and Zoom info.
VI. Data entry of leads/appointments into Microsoft Dynamics CRM and assigning it to relevant Outside Sales
team
VII. Provide CRM reports to Inside Sales Manager.
VIII. Liaison between Inside Sales team and Outside Sales team for performing CRM related tasks.
IX. Provide weekly reports extracted from Microsoft Dynamics CRM and maintain necessary documentation.
X. Interact with Business Development Associates and CRM team for smooth data entry and provide relevant
data to Outside Sales team
XI. Ensure proper communication with Business Development Associates and Outside Sales team.
XII. Research on client updates from client’s website/social media and other relevant search engines
Responsibilities
ACADEMIC EDUCATION
PROFESSIONAL SKILLS
Sr. Skills & Abilities Proficiency Level Last Used / Practiced
PERSONAL INFORMATION
I. Father’s Name: Gulzar Ahmad
II. Age: 31 Years (28December 1987)
III. Religion: Islam
IV. CNIC: 35201-4330364-5
V. Marital Status: Married
Reference
Reference will be provided on demand.