OUTLINE OF A DROP SERVICE WEBSITE THAT WILL HELP EMPLOY HANDYMEN FOR

SERVICES IN HOME AND OFFICES:

Homepage

● The homepage should include a brief overview of the website, as well as a call to action
to sign up for the service.
● It should also include a list of the services that are offered, as well as a map of the
service area.

Handyman Profile

● Each handyman should have a profile page that includes their contact information,
experience, and skills.
● Customers should be able to rate and review handymen, as well as see their ratings and
reviews from other customers.

Chatbot

● A chatbot should be available to answer customer questions and provide support.

● The chatbot should be able to answer questions about the services offered, the
handymen available, and the payment process.

In-App Chatting

● Customers should be able to chat with handymen directly through the website.
● This will allow customers to ask questions about the services they need, and to get
quotes from different handymen.

Text Messaging

● Customers should be able to receive text messages from handymen about their
appointments.
● This will allow customers to stay updated on the status of their appointments, and to
receive reminders about their appointments.

Emailing

● Customers should be able to email handymen directly through the website.

● This will allow customers to send more detailed requests to handymen, and to get more
detailed quotes.

Payment Models

● The website should offer a variety of payment models, such as visa, master card,
vodafone cash, MTN mobile money and AirtelTigo cash.
 ● This will allow customers to pay for their services in the way that is most convenient for
them.

Rating and Review System

● Customers should be able to rate and review handymen after their appointments.
● This will help other customers to choose the best handyman for their needs.

Guarantee System

● The website should offer a guarantee on the services provided by handymen.

● This will give customers peace of mind knowing that they are protected if something
goes wrong.

Insurance

● The website should have insurance in place to protect customers in case of accidents.
● This will give customers peace of mind knowing that they are covered in case something
goes wrong.

AI to Help in Searching and Filtering

● The website should use AI to help customers search for and filter handymen.
● This will allow customers to find the perfect handyman for their needs quickly and easily.

Administrator Dashboard

● The website should have an administrator dashboard that allows administrators to

manage users and statistics.
● This will allow administrators to keep track of the website's activity, and to make sure
that it is running smoothly.