SEN workshop: Safety Culture and Risk SEN CONSULTING JSC

Assessment by using BowtieXP software

Không có gì trong cuộc sống là để (chúng ta) sợ

hãi, vấn đề là cần phải hiểu. Bây giờ là lúc để hiểu
nhiều hơn, để chúng ta có thể bớt sợ hãi.

Introduction
Ø University graduation in 1989, Hanoi Univ. – Biologist/Genetic
Ø Master degree on Biology and Environment, 1989
Ø NEBOSH Diploma, 2012
Ø Scientist/Researcher in Agricultural field for 9 years Vu Minh Hung, 56yo

Ø 13 years in O&G industry (JVPC and BP downstream)

Ø 4 years with Bosch (Germany), push-belt Manufacturing
Ø 3 years with First Solar (USA), start-up 1 billion USD investment Project on Solar Energy
Ø Now with SEN Consulting JSC (from Sept. 2020) as Director, EHS Manufacturing.

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 SEN workshop: Safety Culture and Risk SEN CONSULTING JSC
Assessment by using BowtieXP software

Risks and Safety Culture

1. Overview of Safety Culture (Process & Occupational)

2. The correlation between Risk, Risk control & Safety Culture

VU MINH HUNG

Definition and Elements

Culture is the characteristics and knowledge of a particular group of people, encompassing
language, religion, cuisine, social habits, music and arts.
- Culture encompasses religion, food, what we wear, how we wear it, our language, marriage, music, what we believe is right
or wrong, how we sit at the table, how we greet visitors, how we behave with loved ones, and a million other things"

The United Kingdom Health and Safety Executive defines safety culture as “... the product of
the individual and group values, attitudes, competencies and patterns of behavior that
determine the commitment to, and the style and proficiency of, an organization's health
and safety programs”.
Văn hóa AT là sản phẩm của các giá trị, thái độ, năng lực và khuôn mẫu hành vi của cá nhân hay tập thể trong
việc xác định cam kết cũng như phong cách và tính phù hợp của các chương trình EHS trong một tổ chức.

Safety culture is the collection of the beliefs, perceptions and values that employees share in
relation to risks within an organization, such as a workplace or community. Safety culture is a part of
organizational culture, and has been described by the phrase "the way we do things around here".

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 SEN workshop: Safety Culture and Risk
Assessment by using BowtieXP software
Process Safety vs. Occupation/(Personal) Safety
Process safety includes
the prevention of
unintentional releases of
chemicals, energy or other
hazardous materials.
Process safety looks at
the bigger picture when it
comes to hazard and
injury prevention, rather
than slips and trips,
manual handling accidents
or personal injuries from
chemicals or electrical
equipment.
Process Risks vs Occupational Risks
Process Risks
• Low frequency but huge consequences
• Related to the system
• Limited control by individual
• May affect employee, contractors & public
• May cause catastrophic property and
environment damage
The above comparison demonstrates the major tendency within the operation of different
industries but not absolutely right in some specific cases.
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SEN CONSULTING JSC
Occupational Safety (or personal safety)
generally refers to classic safety, health,
and welfare of people at their workplace. It
involved lower-level risk that are likely to
occur on a more regular basis (including
trips, slips and falls)
Occupational safety injuries come from a
result of interactions between people
and/or equipment – often seen as easily
preventable with training and reminders
people in the form of posters. It does not
go beyond the workplace and deals with
things such as PPEs, noise exposure,
vehicle accidents, slips, trips, and falls.
Occupational Risks
• High frequency but limited consequence
• Related to individual
• Controlled by individual
• May affect employee and contractors
• Not normally cause huge property and
environment damage
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SEN workshop: Safety Culture and Risk SEN CONSULTING JSC
Assessment by using BowtieXP software

Examples
15 workers were killed and 180 injured 28 employees were killed and 36 injured

• The engineering design is

to push using both hands
to operate the fine
A worker cleaning the rollers without blanking machine
turning off the machine  his hand
got caught • One button has been
“unexpected insert by a
bamboo toothpick” to
keep it permanent ON

OCCUPATIONAL SAFETY PROCESS SAFETY

Process Safety Culture vs Occupational Safety Culture

“... the product of the

individual and group “… sản phẩm của
“…the combination values, attitudes, các giá trị, thái độ,
“…sự kết hợp các of group values competencies and patterns năng lực và khuôn
mẫu hành vi của cá
nhóm giá trị và and behaviors that of behavior that determine nhân hay tập thể
hành vi xác định
phương thức (mà) determine the the commitment to, and trong việc xác định
the style and proficiency of, cam kết cũng như
trong đó an toàn manner in which phong cách và tính
công nghệ được an organization's health
quản lý” process safety is phù hợp của các
managed” and safety programs” chương trình EHS
trong một tổ chức”
(The UK Health and Safety Executive)
(Center for Chemical Process Safety, NY)

Process Safety Culture Safety Culture

The values that underlie the Safety Culture is to help individuals understand, accept, and do what is right
when no written rules or procedures are in place to address a particular situation.

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SEN workshop: Safety Culture and Risk SEN CONSULTING JSC
Assessment by using BowtieXP software

Think of yourselves INFLUENCE

Safer & Better

I realized I can
Management’s influence
commitment.
I know what I
My did and going
performance is People/ to do
acknowledged Activities

I’m a good staff

I have right in the
tool/equipment Company

I’m qualified and

competent to work

Expectations toward Safety Culture

Know Your ü Be familiar with the potential hazards in your workplace
Area ü Follow all established safety requirements and procedures

ü If we see a safety issue, don’t assume that someone else will fix it
See It - Own It ü Escalate the issue to the proper owner to ensure the issue is corrected

Coach and Be ü If we see something that looks unsafe, ask questions and provide feedback
Coached ü Welcome coaching and feedback from others if it prevents an incident or injury

Pause and ü For new, unplanned or non-routine tasks

Plan ü Create a plan to identify hazards and the controls to reduce the risk

Stop the Job ü We are all empowered to stop the job when something changes or if you feel unsafe

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 SEN workshop: Safety Culture and Risk SEN CONSULTING JSC
Assessment by using BowtieXP software

Concept of Risk Control

Possible

Unsafe Unsafe Poor/weak

condition Act control process

- No rule or not - Safety awareness - No Std.

follow rules - Don’t care Safety - No re-enforcement
- No 5S, No RA - No safety rules or - No inspection/audit
- No clear process not follow rules - No disciplines

HUMAN ERROR

Todd Conklin: Human are “error-prone”, the organization can’t make their workplace safer and get to zero injuries and
fatalities simply by “fixing the worker” but “designing work” & corrective actions follow the “Hierarchy of Control”
(Conklin, T. (2017) Failure to predict: A new discussion on Fatality & Serious Event Reduction. CreateSpace Independent Publishing Platform. ISBN 13:978-1546979654)

Risk Assessment
Identify
RISKS
Work/Task in each
Break them
(activities) step
into steps

Any RISK Counter

measures Assess RISK
remained?
and
IMPACT level
YES

NO Record, Communicate
And Execution

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SEN workshop: Safety Culture and Risk SEN CONSULTING JSC
Assessment by using BowtieXP software

Critical Safety Programs

Logout - Tagout
Work must not commence until all necessary control of hazardous energy has occurred
(LOTO)

Lifting & Hoisting Inspect vehicles, secure the load and drive per the speed limit

Working at Heights When working at heights, always use the fall protection devices and handrails

Electrical Safety Work must only be done by Qualified Personnel with proper PPE, tools and equipment

Confined Space Do not enter a confined space unless you have been trained and authorized

Equipment Safety Never by-pass, remove or modify safety devices or machine guards without proper authorization

Road Safety NO Drink & Drive. Always buckle up when driving & do not use your cell phone until safely parked

BP’s Refinery explosion and fire

Texas city, Texas, March 23, 2005 (15 killed, 180 injured)

1. BP Texas City lacked a reporting and learning culture. Reporting bad news was not
encouraged, and often Texas City managers did not effectively investigate incidents or
take appropriate corrective action.
2. BP Group lacked focus on controlling major hazard risk. BP management paid attention to,
measured, and rewarded personal safety rather than process safety.
3. BP Group and Texas City managers provided ineffective leadership and oversight. BP
management did not implement adequate safety oversight, provide needed human and
economic resources, or consistently model adherence to safety rules and procedures.
4. BP Group and Texas City did not effectively evaluate the safety implications of major
organizational, personnel, and policy changes.

Source: CSB’s Investigation report # no. 2005-04-I-TX

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 SEN workshop: Safety Culture and Risk SEN CONSULTING JSC
Assessment by using BowtieXP software

1. Process Safety Culture

CCPS’s PSM (Process Safety Management) 2.

3.
Compliance with Standards
Process safety Competency
4. Workforce involvement
5. Stakeholder Outreach
6. Process Knowledge Management
7. Hazard Identification and Risk Analysis
8. Operating Procedures
9. Safe Work Practices
10. Asset integrity and Reliability
11. Contractor Management
12. Training and Performance Assurance
13. Management of Change
14. Operational Readiness
15. Conduct of Operations
16. Emergency Management
17. Incident investigation
18. Measurement and Metrics
19. Auditing

CCPS - Center for Chemical Process Safety 20. Management review and continuous improvement

Process Safety Culture vs Occupational Safety Culture

“... the product of the

individual and group “… sản phẩm của
“…the combination values, attitudes, các giá trị, thái độ,
“…sự kết hợp các of group values competencies and patterns năng lực và khuôn
mẫu hành vi của cá
nhóm giá trị và and behaviors that of behavior that determine nhân hay tập thể
hành vi xác định
phương thức (mà) determine the the commitment to, and trong việc xác định
the style and proficiency of, cam kết cũng như
trong đó an toàn manner in which phong cách và tính
công nghệ được an organization's health
quản lý” process safety is phù hợp của các
managed” and safety programs” chương trình EHS
trong một tổ chức”
(The UK Health and Safety Executive)
(Center for Chemical Process Safety, NY)

Process Safety Culture Safety Culture

The values that underlie the Safety Culture is to help individuals understand, accept, and do what is right
when no written rules or procedures are in place to address a particular situation.

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 SEN workshop: Safety Culture and Risk SEN CONSULTING JSC
Assessment by using BowtieXP software

EHS Training Course available

1 Quantitative Risk Assessment (QRA) Legal Training for Group-1 - Management Level (follow
2 HAZard IDentification Study (HAZID) 18
Decree 44/2016). Language: English
3 HAZard and OPerability Study (HAZOP) 19 Radiation Safety
4 Process Safety Management (PSM) 20 Fire Awareness & Basic Fire Fighting Training
5 Project Execution Risk Assessment 21 Advanced first Aid
6 Management of Change in Project (MOC) Emergency Response and Incident Management
7 Introduction on Risk Assessment Software 22
Induction and Exercises
PROCESS SAFETY 8 Safety Leadership Expectations
LEGAL COMPLIANCE
MANAGEMENT 9 General HSE Awareness
10 Hazard Identification and Risk Assessment for Manufacturing
11 Safety Inspection and Audit
12 Electric Safety and Control of Hazard Energy (CoHE)
13 Management of Safety and Production Equipment in Manufacturing
14 Management of Safety and Facility System in Manufacturing
15 Comprehensive Warehouse Safety
16 Incident Investigation
17 Defensive Riding / Driving

OHS MANAGEMENT

HSE Leadership Expectations

Associate’s concerns

VS

Hesitate & Its’ not me!

To meet Company’s expectation, need to get HSE Communication right, comply with OHS laws/regulations
and company’s HSE requirements; improve Safety awareness; showing Safety leadership, etc.

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SEN workshop: Safety Culture and Risk SEN CONSULTING JSC
Assessment by using BowtieXP software

Group 1 training – by law

• Course in English, trainer is EHS professional and understood
Vietnamese Culture & Safety Reality in Vietnam
• Who choose Group 1 trainer? – EHS or HR, training co-ordinator
• What’s expectation/intention of Group 1 training?
• Simply make the course done  comply with law
OR
• Time to make managements (expat & Vnmese) understood legal EHS, should do!
• Time to make management understood EHS MS and it’s implementation, should do!
• Time to ask bosses committed to safety and support EHS, should do!
• We should change! SEN can make different!

HSE Success Model for MFG

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SEN workshop: Safety Culture and Risk SEN CONSULTING JSC
Assessment by using BowtieXP software

Interlink b/t Risks and Safety Culture

SAFETY CULTURE creates a SAFE working environment. It
needs TIMES to build and needs EFFORTS from ALL people…

• Risk Management is a base of • PSM is a base of Process Safety

safe working environment (Tools: Bowtie, QRA, HAZOP, etc.)
• Risk Assessment is necessary • Right Process design is expected

RISKS are always created existing

Bow-Tie Method
The Bow-Tie method is a risk evaluation method that can be used to analyze and demonstrate causal
relationships in high risk scenarios. ...
A Bow-Tie diagram is a form of risk assessment to identify these potential hazards. It is a visualization of
the path a hazard may take “to cause a severe consequence and the combination of preventative and
mitigative barriers … required to reduce the process safety risk” (Vaughen & Bloch, 2016).

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SEN workshop: Safety Culture and Risk SEN CONSULTING JSC
Assessment by using BowtieXP software

Bow-Tie diagram – a real example

Bow-Tie application
1. Incident Management and Analysis
2. Risk Control Self-Assessment (RCSA) - to identify and assess the risks;
identify, map and assess the control
3. Scenario Analysis – mapping the scenario and assessing the impact
4. Key Risk Indicators (KRIs) – to identify and assess the quality of KRIs
5. Compliance – understand why compliance breaches occur and what
their impact could be
6. Visualization – reporting of risks and controls

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SEN workshop: Safety Culture and Risk SEN CONSULTING JSC
Assessment by using BowtieXP software

Bowtie-XP

Speaker: Mr. Le Quang Khoa

• Master of Chemical Engineering (France)
• Process Safety Dept. Manager (SEN)

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