Soft Skills:

1. Communication

2. Problem-Solving

3. Leadership

4. Time Management

5. Strategic Planning

6. Creativity

7. Teamwork

8. Adaptability

9. Resilience

10. Empathy

11. Conflict Resolution

12. Critical Thinking

13. Decision Making

14. Flexibility

15. Motivation

16. Self-Startership

17. Organization

18. Stress Management

19. Negotiation

20. Customer Service Orientation

Hard Skills:
1. IT Support

2. Hardware and Software Operations

3. IT Solutions Development

4. Audio-Visual Equipment Operation

5. Preventive Maintenance

6. Inventory Control
 7. Network Troubleshooting

8. Regulatory Compliance

9. Quality Assurance

10. Program Improvement

11. Market Research

12. VoIP Telephones Troubleshooting

13. MICROS Point of Sale System

14. Oracle Opera Property Management System

15. Customer Relationship Management (CRM)

16. Technical Documentation

17. AV Set-up and Installation

18. IT Infrastructure Management

19. IT Project Management

20. Business Development

1) ARAMARK WILLIAM F. BOLGER CENTER - IT/ AV SUPERVISOR

1. IT Infrastructure Management

2. User Experience Research

3. Task Delegation and Team Coordination

4. Software and Network Troubleshooting

5. Technical Documentation

6. Vendor Communication

7. Avaya Phone System Operations

8. MICROS Point of Sale System Operations

9. Oracle Opera Property Management System Operations

10. VoIP Telephones Troubleshooting

2) LEXUS OF ROCKVILLE - BUSINESS DEVELOPMENT COORDINATOR

 1. Lead Generation and Sales

2. Client Relationship Management

3. Market Research

4. Opportunity Identification and Management

5. Business Development Strategy

6. Sales Promotion Coordination

7. Customer Service

8. Networking

9. CRM Systems

10. Time Management

3) ARAMARK FACILITY SERVICES - AUDIO VISUAL SPECIALIST

1. Audio/Visual Equipment Operation

2. AV Systems Setup and Testing

3. Microphones, Mixing and Audio Equipment Operation

4. Equipment Rack Operation

5. Time Management

6. Equipment Transport

7. Equipment Maintenance

8. Customer Service

9. Event Coordination

10. Task Prioritization

4) RHINO STAGING & EVENT SOLUTIONS - AUDIO VISUAL TECHNICIAN

1. AV Equipment Operation and Maintenance

2. Event Coordination

3. Lighting Setup

4. Project Planning and Management

5. Administrative Support

6. Workroom and Storeroom Management

 7. Equipment Setup and Breakdown

8. Time Management

9. Quality Assurance

10. Live Performance Support

5) OURISMAN LEXUS OF ROCKVILLE - ADMINISTRATIVE ASSISTANT

1. Customer Service

2. Office Administration

3. Document Typing and Copying

4. Confidential Document Management

5. Meeting and Training Room Preparation

6. Display Setup

7. Office Housekeeping

8. Reception Duties

9. Filing System Management

10. Multi-tasking

6) THE MICHAELS COMPANIES, INC. - FRAMING DEPARTMENT

MANAGER
1. Store Management

2. Opening and Closing Procedures

3. Department Operation and Profitability Management

4. Workload Planning

5. Custom Framing Solutions Delivery

6. Sales and Production Workload Review

7. Network Building

8. Customer Service

9. Time Management

10. Multi-tasking

7) CHARM CITY CREWING COMPANY - STAGEHAND

 1. Set Building and Placement

2. Sound Systems Setup

3. Lighting Setup

4. Props Management

5. Event Production Assistance

6. Staging and Set Design

7. Audio/Video Setup

8. Lighting and Production Management

9. Time Management

10. Team Collaboration

8) CONTROL SPECIALTIES LLC - ELECTRICIAN

1. Electrical Systems Installation

2. Electrical Maintenance

3. Wiring

4. Safety Procedures Compliance

5. Troubleshooting

6. Equipment Operation and Management

7. Regulatory Compliance

8. Quality Assurance

9. Time Management

10. Team Collaboration

OURISMAN LEXUS OF ROCKVILLE - RECEPTIONIST

1. Customer Service

2. Office Reception

3. Multitasking

4. Telephone Etiquette

5. Scheduling Appointments
 6. Information Dissemination

7. Record Keeping

8. Administrative Support

9. Problem Solving

10. Communication

THE MICHAELS COMPANIES, INC. - FRAMING ASSOCIATE / VISUAL

MERCHANDISE
1. Visual Merchandising

2. Customer Service

3. Product Presentation

4. Inventory Management

5. Sales Assistance

6. Display Setup

7. Attention to Detail

8. Creativity

9. Store Maintenance

10. Teamwork