GUID AN CE SE RV IC ES AN D

SCHOOL
TION O F H IG H S CH O OL STU DE NTS
SATISFAC
IN OLCA
Ron Czerjae Cueto, Marjorie Obligar
Our Lady of Caysasay Academy,

Taal, Batangas

INTRODUCTION M ETH O D O LO G Y

The administration of guidance services became more challenging when COVID-19 struck, especially that
RESEARCH DESIGN
unlike the pre-pandemic situation, the services were usually administered to students through laptop or The researchers adopted a descriptive-correlational design for this study. This was done in
cellphone screens during online learning. order to examine the relationship between the school guidance services and the satisfaction
The pandemic brought changes not only to the students’ academic lives, but also in their psychological of the high school students.
lives. The lockdown caused by the outbreak of the COVID-19 pandemic had caused psychological issues to
teenagers. RESPONDENTS
Schools have finally reopened for blended in-person and virtual classes. The in-person implementation
of school guidance services has resumed with the return of the students. The respondents of the study are the high school
This study may help not only students to understand themselves, but also the school guidance students in Our Lady of Caysasay (OLCA) in the
department, administrators, and teachers to produce capable and well-counseled individuals. It may
also help establish better connection and understanding between the students and the guidance municipality of Taal, Batangas.
department.
DATA GATHERING PROCEDURE
It seeks to reveal the high school students’ assessment of the school guidance services and their level
of satisfaction towards it. It also aims to determine if there is a significant relationship between the 1. Consulting an expert in the field of psychology, a
2. Informing the respondents
two. statistician, and a grammarian for the validation of
the questionnaire regarding the survey
STATEMENT OF THE PROBLEM 4. Collecting questionnaires for data analysis,
This study aimed to assess the school guidance services and how it affects the satisfaction of high school students in
3. Distributing the questionnaires interpretation, and summarization.
OLCA as the basis for the proposed recommendation plan.

Specifically, it sought answers to the following questions:

DATA GATHERING INSTRUMENT
The respondents were given a standardized questionnaire to accomplish for data collection
1. How do the students assess the school guidance services? and that data.
2. How do the students assess their level of satisfaction towards the guidance servers?
3. Is there a significant relationship between the students’ assessment in guidance services and their level of Scale for School Guidance Services Scale for High School Student Satisfaction
satisfaction?
4. Based on the results, how can the proposed recommendation plan be devised? LEVEL SCALE LEVEL SCALE

RELATED STUDY
Describes the Strongly
3.50 - 4.00 Service
3.50 - 4.00 Agree

2.50 - 3.49
Describes the Service
2.50 - 3.49 Agree
The study of Vergara and Magallanes (2020) described the extent of utilization and the degree of Sometimes

satisfaction of high school students in a catholic school in Antique during the school year 2019-2020.
1.50 - 2.49
Barely Describes the
1.50 - 2.49 Disagree
A descriptive-correlational research design was used in the methodology. The study included 289 Service

students from grades 7 to 10 who were chosen using systematic random sampling. The data was 1.00 - 1.49
Does not Describe the
1.00 - 1.49
Strongly
Service Disagree
gathered using a validated survey questionnaire based on the existing guidance and counseling
services, and was analyzed using Mean, Standard Deviation, Mann-Whitney U test, Kruskal-Wallis,

and Spearman rank correlation. Results showed that some students utilize the guidance services to
some extent, and the extent to which services were used varied across male and female students.
The overall utilization of guidance services by Grade 10 students significantly differs from that
of Grades 7, 8, and 9. However, there is no significant difference between Grades 7, 8, and 9 in the
areas of "individual inventory," "placement service," and "follow-up." The extent of utilization
and degree of satisfaction with the school's basic guidance services has a strong positive
relationship.
RELATED LITERATURE
Guidance services are a range of services that help individuals acquire the knowledge and skills
they need to make plans and decisions about their lives. This includes tools, procedures, and
facilities that help provide detailed information about opportunities, personality development,
and productive studying and learning. Guidance refers to both formal and informal methods of
assisting an individual whether they are systematic or not. Guidance assists students in
realizing their full potential, creating appropriate career plans, obtaining adequate education,
and successfully integrating into society (Nizami, 2020).

RESULTS AND DISCUSSION

CONCLUSIONS AND RECOMMENDATIONS

REFERENCES

Utilization and Satisfaction of Basic Guidance Services of High School Students in a Catholic School. (2020, October 27).
https://philssj.org/index.php/main/article/view/172/123

Nizami, R. (2020, September). Guidance Services.

https://www.researchgate.net/publication/344206709_Guidance_Services