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PERFORMANCE APPRAISAL & DEVELOPMENT NEEDS REPORT For SENIOR OFFICERS - DIRECTOR
PERFORMANCE APPRAISAL & DEVELOPMENT NEEDS REPORT For SENIOR OFFICERS - DIRECTOR
PERFORMANCE APPRAISAL & DEVELOPMENT NEEDS REPORT for SENIOR OFFICERS with Sub – DIRECTOR
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SEYCHELLES REVENUE COMMISSION
P.O. Box 50, 2nd Floor Maison Collette, Republic of Seychelles
Telephone: 4293737, Fax: 4225565, Email: commissioner@src.gov.sc
Please address all correspondence to the Commissioner General
SN KPI TARGET/S
Note : These should be the 5 main targets under the performance contract for level of Managers - Directors
ACHIEVEMENTS / RESULTS
OBSERVATIONS ON RESULTS ACHIEVED
In Absolute Terms & Comments Objective met Formula
KPI Scores
Rating (R) (R x 4)
(to be filled in by Appraiser)
(to be filled in by Appraisee)
(R x 4)
1
(R x 4)
2
(R x 4)
3
(R x 4)
4
(R x 4)
5
120
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SEYCHELLES REVENUE COMMISSION
P.O. Box 50, 2nd Floor Maison Collette, Republic of Seychelles
Telephone: 4293737, Fax: 4225565, Email: commissioner@src.gov.sc
Please address all correspondence to the Commissioner General
Coaching & Mentoring of staff to help them to develop and grow; providing guidance and advice; identifying their training (R x 4) 20
2 Staff Development 5
and learning needs; assisting in self-development.
Effectiveness in Setting KPIs & Targets in line with department objectives, regular work monitoring, providing support and assistance; (R x 4) 20
3 5
conducting appraisal Keeping records of appraisee in relation to areas of improvement/behavior/conduct.
Planning, delegating and supervising work assigned to staff; monitoring progress both in terms of quantity and quality (R x 4) 20
Management
4 reports. 5
Competencies
Maintaining Internal (R x 4) 20
5 Establishing & monitoring systems of control for different tasks that are being performed with timely reporting. 5
Control Mechanism
Scores on Essential Generic Competencies 100 100
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SEYCHELLES REVENUE COMMISSION
P.O. Box 50, 2nd Floor Maison Collette, Republic of Seychelles
Telephone: 4293737, Fax: 4225565, Email: commissioner@src.gov.sc
Please address all correspondence to the Commissioner General
S Rating
Performance Factors Definition
N (R)
Integrity & Ethical Showing an ethical behaviour in and outside office; high standard of probity; truthful, honest, trustworthy, ensure confidentiality; and adheres to
1 10
Conduct corporate values;
2 Personal Grooming Personal grooming and appropriate Dress Code as per the Uniform Policy 5
Very good approach in understanding the needs of internal and external customers; responsible in meeting their needs and in building a positive
3 Customer Service 5
attitude towards colleagues and customers; efficient and a plus to the organization in dealing with the public.
Communication and Excellent speaking and listening skills; warm rapport with the public and colleagues; exchanging ideas with others effectively; very good writing
4 5
listening skills skills; well versed in Microsoft to facilitate communication
5 Punctuality Regular and punctual for work and in attending meetings, events etc... 5
Disciplined, very good & positive attitude towards work in general, sharing information, knowledge, experience and resources with others; giving
Attitude, Teamwork
6 timely response to requests made by others; working effectively with colleagues as part of a team; and good interpersonal relationship towards 5
and Co-operation
colleagues, customers, and other stakeholders.
Professionalism,
Ability to work independently with minimum supervision in order to deliver duties at desirable level; professional in approach with public,
7 dependability and 10
responsible in delivery of duties, go beyond the call of duty and always exceed targets
responsibility
8 Willingness to do Shows enthusiasm to participate in extra responsibilities not task orientated (eg social committee, welfare committee, participate in 5
extra duties SRC activities etc)
Achievement of Unit
9 The extent to which the Unit has achieved its pre-defined plans and targets. 10
plans and targets
Total Score 60
5
SEYCHELLES REVENUE COMMISSION
P.O. Box 50, 2nd Floor Maison Collette, Republic of Seychelles
Telephone: 4293737, Fax: 4225565, Email: commissioner@src.gov.sc
Please address all correspondence to the Commissioner General
Please Tick (√) the appropriate ratings below in line with the Overall Performance Scores
Marks
< 20 21 - 40 41 - 60 61 - 80 81 - 90 91- 100
Average Exceptional & Exceed
Poor Good Very Good
Performance Satisfactory Expectations
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SEYCHELLES REVENUE COMMISSION
P.O. Box 50, 2nd Floor Maison Collette, Republic of Seychelles
Telephone: 4293737, Fax: 4225565, Email: commissioner@src.gov.sc
Please address all correspondence to the Commissioner General
Areas for improvement - What are the main areas the appraisee needs to improve?
Training/Development for the short & long term - What training or development Appraisee needs to undergo to improve performance in the areas identified or to assume greater/higher
responsibilities?
APPRAISEE'S COMMENTS :
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SEYCHELLES REVENUE COMMISSION
P.O. Box 50, 2nd Floor Maison Collette, Republic of Seychelles
Telephone: 4293737, Fax: 4225565, Email: commissioner@src.gov.sc
Please address all correspondence to the Commissioner General