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NARRATIVE REPORT
STUDENT INTERNSHIP PROGRAM IN THE PHILIPPINES
GERALD M. DE CHAVEZ
In partial fulfillment
of the requirements for the degree
Bachelor of Science in Computer Science
April 2022
CvSU VISION
The premier University in historic Cavite recognized for excellence in the development of
globally competitive and morally upright individuals.
CvSU MISSION
Cavite State University shall provide excellent, equitable, and relevant educational
opportunities in the arts, sciences and technology through quality instruction and responsive
research and development activities.
It shall produce professional, skilled and morally upright individuals for global competitiveness.
PROGRAM OBJECTIVES
After graduation and onwards, the Information Technology and Computer Science graduates
can:
1. engage in teaching information technology education (ITE) courses in HEIs and other
learning institutions;
2. provide consultancy services, inspection, testing and investigation, and management
services on computer technologies, facilities, and equipment;
3. hold managerial or supervisory position in their own business in public and private
institutions, working specifically on data and systems analysis management, and selection,
development, application, integration and management of computing techniques; and
4. conduct research and development, training and extension work on information technology
services.
Republic of the Philippines
CAVITE STATE UNIVERSITY
Don Severino de las Alas Campus
Indang, Cavite
NARRATIVE REPORT
STUDENT INTERNSHIP PROGRAM IN THE PHILIPPINES
GERALD M. DE CHAVEZ
In partial fulfillment
of the requirements for the degree
Bachelor of Science in Computer Science
April 2022
ACKNOWLEDGMENT
The student trainees would like to express their sincere gratitude to the people who
give their support and guidance to achieve the completion for the narrative report and On-the-
Job Training.
I would like to thank Mr. David L. Cero, Dean of the College of Engineering and
Information Technology (CEIT), and Mr. Marlon R. Pereña, Chairperson of the Department of
Information Technology (DIT), for giving support to achieve quality education for the students.
Especially for Ms. Annabelle Almarez, the initial intern coordinator for continuously giving
assistance, support, and knowledge. For doing the responsibilities of giving the right
A special thanks to our internship coordinator Ms. Ezra Marie Ramos, I would like to
express my sincere gratitude for giving guidance and knowledge to the interns. Thank you for
Associates. Especially to Ms. Shiela Joy A. Crizaldo our agency manager for giving guidance
to the trainees, to Ms. Meredith L. Peji and Ms. Helen P. Pascual for giving numerous
knowledge and guidance. Thank you for giving all the chances for the student to work with, for
Hannah Alag, Arnel Ruiz, and Renzo Estacio who made my internship experience exciting
and valuable. I want to give a special thanks to our team leader, Almerson Quiboloy for
GERALD M. DE CHAVEZ
iii
TABLE OF CONTENTS
Page
INTRODUCTION …………………………………………………………………... 1
Department Function………………………………………………………
8
Facilities………………………………………………………………………
10
Equipment……………………………………………………………………
10
Daily Journal…………………………………………………………………
16
Problems Encountered……………………………………………………...
24
Solutions…………………………………………………………………….
24
Over-All Reflections…………………………………………………………
24
SUMMARY…………………………………………………………………………… 25
REFERENCES………………………………………………………………………. 26
APPENDICES………………………………………………………………………. 27
LIST OF APPENDICES
Appendix Page
2 Certification of Completion……………………………………… 29
6 Registration Form………………………………………………... 35
iv
1
INTRODUCTION
On-the-job training (OJT) is a practice routine for the student or trainees to acquire
new skills and improve their capabilities to be more competent and ready in a real working
environment. On-the-job Training is used to enhance the skills by experience, this approach
to the student shows their capabilities to apply to the future employment and learn how to use
Student Internship Program in the Philippines (SIPP) for All Programs”. This memorandum
desires to allow students an opportunity to gain knowledge and learning skills. This
experience, prevent any violation, produce good service to the economy, and promote career
The Student On-the-job Training has the opportunity to learn and apply knowledge and
skills acquired from formal education to the companies to acquire work ethics and showcase
technical skills that the student can use to open opportunities to be beneficial in student
development. On-the-job Training is learning for the actual work environment to be used as a
tool for the initial step for the students. Student should obtain formal experience to develop
The general objective of the program aimed to learn and improve the bond and skills
environment.
career.
given knowledge, training, and work experience by the organization who assists the trainees.
This aspect impacts their career which have the qualities requirements such as moral values
and competence to prepare in world problems and to imply the primary goal.
expertise in actual work. OJT gives the students the experience to have an advantage to be
environment. It can be a big help for the student to allows their practical knowledge and newly
discover abilities to establish professionalism to gain network and dependable groups to reach
The student internship program started from February 16, 2022 and ended on April 01,
2022 the internship program approved by the Cavite State University-Main Campus. The
trainee accomplished by work from home set up and scheduled Monday to Friday at 8:00 am
to 5:00 pm, and has rendered 240 hours to the department of AIA Philippines – Crizaldo
Financial Associates located in 3rd Floor Leveriza Bldg., E. Aguinaldo Highway, Dasmarinas
City, Cavite.
4
The exact location of the company is in 3rd Floor Leveriza Building, Emilio
Brief history of AIA Philippines (Philamlife), established on June 21, 1947 by Cornelius
Vander Starr with Earl Carroll as founding president, Philam Life served as a “house of
savings' ' to help Filipinos recover from the ravages of World War II. The main vision of Ear
Carroll is "To have Philam Life policy for every Filipino home". The Philippine American Life
and General Insurance Company (also commonly known by its trade name, Philam Life) is an
insurance company based in the Philippines. It is currently the largest life insurance company
in the Philippines in terms of assets, net worth, investment and paid-up capital. The Philippine
American Life and General Insurance Co., also known as AIA Philam Life, rebranded as AIA
Philippines as it eyes to expand its reach and offer new products. It made AIA Philippines a
stronger brand in the international market. August 9, 2021, Philam Life officially changed its
name to AIA Philippines. AIA Philippines continues to fulfill its purpose-driven mission to race
against risk and protect every Filipino family and empower them to live healthier, longer, and
better lives.
6
VISION
We are the fastest growing and most preferred sales agency of Philamlife, a joyful
MISSION
As God's channel of joy, peace and blessing, we are committed to help Filipinos enrich
their lives and secure their future with the right financial plans.
The Goal and Objective of AIA Philippines (Philam Life) is Empowering Filipinos to
achieve total wellness, one step at a time. Start your journey to a healthier, longer, and better
life. Their core values are Love for God, Concern for People, Integrity, Passion for Excellence,
The figure below is the Organizational structure of Crizaldo Financial Associate and
in 2016.
Department Function
Department with different tasks. The task is to help people to save lives, defend their dreams,
and reduce financial risk for the people that want to join the AIA Philippines. The student intern
is assigned in the Recruitment Department where they are responsible for inviting candidates
to watch and listen in Business Opportunity Programs and make them pursue joining the
recruitment team. The recruitment department provides service, giving strategy, right solutions
and the right plans that turn struggles into successes, fears into peace in mind, and dreams
into reality.
Mrs. Shiela Joy A. Crizaldo is the associate manager that make the work
Mrs. Helen P. Pascual is the unit manager with the responsibilities to handle
financial advisor, manage and train the new staff and providing guidance to the team in
Ms. Meredith L. Peji is the Associate Unit manager with the responsibilities to
operate and manage the interns and checking the appointments in the company.
10
Facilities
The laptop used during the internship was place in a personal room to work silently
and can focus on doing task. The intern used the laptop for communicating to the group and
The intern work at his room and used this Laptop with a simple and complete set up
The figure below is used by the intern for making tasks. Excel is for names of the
people invited by the interns, PowerPoint to create design and presentation, Microsoft Word
to design and creating documents, and Canva for editing design, poster, ID, and logo. The
intern used social media platform like Google and Facebook to communicate and boost the
The figure below is used by the interns and managers meeting, discussion, task distribution.
The intern has the requirements to do specific tasks and to complete rendered the 240
hours given by their managers. Interns need to produce output in creating, designing, and
The intern is given specific tasks that align to their course and strength. The agency
managers have weekly assigned tasks for the interns in designing Weekly Calendar, Company
The intern first task to the agency. Creating and designing for the first week in
Figure 9. Company ID
3. Company Advertisement
The intern assigned to create and design advertisement for agency expansion and
for BOP.
4. Company Logo
The trainee needs to create a new design logo for their assigned unit manager
(Pascual Unit).
5. Team Banner
The interns create their own team banner for the group, team D4 CareFinders.
The intern observed the strengths in the training area on having unity, approachable
employee, and having the ability to convince people to listen to their proposal. All the
managers have strength to organize and distribute the right activities and on time meeting with
enough time to prepare the trainees to do the tasks. The managers always knew how to
Daily Journal
Today is my first day in Crizaldo Financial Associates as their OJT student and we had
a BOP or Business Opportunity Program as a webinar for our first day in company. The BOP
served as an Orientation and we learned about how they work and grow the investment in AIA
Philippines.
Today we had a meeting on what tasks we are about to handle in the company and
the company thinks about what tasks we can do because they are still adapting and depending
on what task we can do in the company. Manager says that we wait for the announcement for
On this day, I expected that we have a meeting for the tasks discussion but the
managers didn’t show to the intern. Some of the intern have concern about the task.
Today we’re having an initial meeting with our managers regarding groupings.
Managers set the groupings with the handle of different managers; my group consists of five
OJT students assigned along with Manager Meredith unit D4. Our manager Meredith handles
us for upcoming tasks and activities that we’ll be doing in the company. I hope that activities
Today our Manager Shiela Joy showed and explained all the UI and functions to their
website and how they handle and protect the user's personal information. Our manager Joy
distributed the activities for one of each group and gave us a one-week deadline to do the first
Today Manager Shiela Joy showed about their website and other technology that helps in the
company. The website of AIA Philippines was so useful for their field of work in inviting people
and creating interesting business ads and they use it for inviting their trainees to join in their
Today our group had been given the task to create a Monthly Activity Calendar
and we started to create by designing individually to make more options for our manager to
choose one design for their Monthly Activity Calendar. The duration for this activity is a whole
We had another meeting this day with manager Meredith, she asked about the
progress in our first Task that was given. After that, manager Meredith saw other works of
some groups; she showed up the works of others to be used as a guide or basis for the next
design task.
18
We were invited to a meeting today, but it was canceled because manager Meredith
had an urgent meeting. We were requested to finish and improve the given task.
We had our second Business Opportunity Program today, the program entitled
Benefits, Reward, and Bonuses. Our manager was very happy to reach Top 1 in BOP this
Month.
Today, our manager was given the task to create and design a poster to promote the
Agency’s achievement and recruitment process. Our team chose to use red color for the
theme design to make it pleasing and minimalistic. Our group chose the simple way of creating
the design to be more readable for the agency and other clients. And today we started the
In today's meeting, we focused on how we can Learn and Earn at the same time along
with the agency. Manager Joy started to discuss how to earn money in different platforms then
she asked who is willing to be a Carefinder under the agency. Our team decided to be a
Carefinder to help the agency to find a potential client. Our task is to fulfill the 5 referrals in
one day and we will continue in finding people to join in the business opportunity program the
whole week.
19
Today, we’ve been recognized for a Q & A meeting on activity issues. Our manager
gave an additional task for all teams in the agency and our managers asked us to do an
Today, our team continued with the task of referrals to finished the task quickly.
Managers of the Crizaldo Finance Associates Managers asked the OJT students about
upcoming visitors in a webinar that help us by sharing their life background. Manager Joy
needs to invite visitors that help others to understand how the agency works, because some
of the students wants to leave in the company. One of my group mates suggested, if possible,
to merge with the other student that was left alone and manager joy, Manager Helen agreed
about that so our team had a new task and redesign our team logo as part of D4.
Today, the team had a session to draw out other questions and suggestions on how
to quickly finish our referral task to promote the upcoming BOP. In addition, our group
improved our logo and poster to make it simple and presentable in the clients and managers.
20
We had an urgent meeting again today, Manager Meredith met us to give a new task
that can help the company in Agency Expansion. The new task for our team is to create a
Graphic infomercial, it can be a tool in presenting what the company or agency can offer to
the clients. The Video Advertisement included the basic information for the agency and our
group shared it on social media to boost in other platforms and gain more potential clients.
Today, managers recognized our team that can make a simple and reliable task, so
manager Helen wants to improve their team logo for the whole Pascual Unit. Before we started
to create a new logo for Pascual Unit, we decided to have a meeting in discord app to share
Today, after our group finished the given task, we decided to send it to manager Helen
who’s handling our team now which is P4. Our team creates their own design of logo so
manager Helen can choose which are suitable to their unit. She asked our leader for some
We don’t have a meeting for today but still we need to continue our task which is the
logo for Pascal Unit. We have an individual design for our logo and we need to revise it to
Today is the last day of logo task to Pascual Unit. We submitted all of the logo to
Manager Helen, after that our manager informed that we have a special meeting tomorrow but
managers didn’t mention any of special guest for the upcoming meeting.
Today, we had a special seminar along with all of the trainees. We had a special guest
with an IT expert and well experienced named Mr. Albert V. Ramos. Mr. Ramos help us to
understand the fields of every work in IT industry, we learned a lot on Mr. Ramos experienced
on how to choose the right path in taking a career, but before that Mr. Ramos gives us a
warning for temptation in working for government company and how to prepared for better life
Today I will consider it a rest for our team and other students. We had a meeting by
the agency to check and update us about the upcoming event in the company. Our managers
didn’t give us new tasks for today and gave free time for the trainees to rest for upcoming
events.
We didn’t have a meeting today but the agency announced that they have a
face-to-face meeting for the agency expansion. The meeting is not required to attend by the
trainees; it's up to the student if willing to join the meeting personally. The managers asked for
help from the student trainees in inviting people to join in the company event. I hope my
On this day, the face-to-face meeting for the agency had started. We don’t
know if other trainees attend that meeting. I personally want to join in that meeting to see our
managers and other clients but it’s too far for me to go there so I stayed in my house to do
other things.
Today, we didn’t have a meeting for next activities, so I worked on my school activities,
report and thesis papers. We take it as a rest day for the trainees.
Today, we have Business Opportunity Program that held today with special
On this day, Managers gave us the next activity and we all know that’s the last activity
for the AIA Philippine or Crizaldo Associates. The managers asked for creating an ID card
design for the Company. The manager showed some samples of the ID to give the trainees a
basis. Our group decided to create individual designs to make more choices for our managers.
early in the morning I started to think about the design for the Company ID and decided
to choose the color black and red for the starter color of the company. I created the Company
ID in Canva, it's easy to use for designing and creating ID and I’d use a few designs from the
Today, I continued on creating and designing the ID Company. I want to finish our task
but progress still slow because of my mouse isn’t work properly. I asked my group leader for
On this day, our team finished all the ID design and our group leader combined all the
ID design to pass it to our managers. I hope our managers would the ID layout.
This is the last day of submission for ID design and the intern knew that this is the last
day of our internship. I would like to thank our group for being hardworking and helping each
other to perform well in every task. I especially thankful on the company for welcoming all the
student to their company. I’m looking forward for the experience and all the people that I had
in this company.
24
Problems Encountered
Work from Home Set up is quite hard for the trainee and one of the problems I
encountered is about inviting people for business opportunity program its quite hard for some
trainee to communicate and persuade people to listen to the BOP. Other problem is the task
Solutions
The solution to the problems by the trainee is to dealing with the task, willing to learn,
and practicing the to communicate to other people. Company should teach basic knowledge
and demonstrate the tasks to the intern to give them background to the task at easiest way.
The trainees should practice to do task even its hard to able to provide quality output.
Overall-reflections
The internship program will be benefiting the student along with the company on how
to handle the next trainees to provide better knowledge and skills. The intern should be more
competitive and acquire new knowledge and skills to help them increase their
communication talents and self-esteem to meet other standards and accomplish what the
The internship is a kind of training to provide the student new knowledge to achieve
success and continue their journey in a work environment. As a graduating student I learned
how to maximize my talent and skills to prove that I can pursue my goals. I learned that
SUMMARY
On-the-job Training is a design for the student to prepare for a real-work environment.
Internship programs are guides for the student to perform their skills to have enough
experience to use in future jobs. OJT is a popular approach for the student to get experience
in their chosen career path. It is the way to apply what the student puts to what they have
learned from school and allow the trainee to grow, improve, and increase their talents. On-
the-job Training is beneficial to the trainees for providing a lot of knowledge and determining
which job fits their knowledge and personality that the student can use for future real-work
environments.
Financial Associates. This agency allows the intern to develop their communication skills, time
management, and build up intern self-confidence to achieve their goal. Lastly, all the
projects/tasks in this company achieve the goal to teach and give knowledge to pursue the
position in Computer Science where the student can utilize their work experience.
26
REFERENCES
https://cvsu.edu.ph/mission-and-vision/
CHED. (2017, November). Revised Guidelines for Student Internship Program in the
https://ched.gov.ph/wp-content/uploads/2018/03/CMO-NO.-104-S.2017.pdf
AIA Philippines. (1947, June 21). Leading Insurance Company in the Philippines.
https://www.aia.com.ph/en/index.html
Valamis. (2021, December 7). On-the-job training (OJT): Meaning, Benefits, Best Practices.
APPENDICES
28
Certificate of Completion
REGISTRATION FORM