Barco service bulletin

Serial Number: 1378

Date: 27/02/2018
Product: DP4K-L series
Priority code*: A
A. ”Must” modification, Barco will provide the necessary components to perform this modification
at no charge.
B. Improves the reliability of the product.
C. Improves the general working conditions of the product.
D. For information only.

1. FIELD SWAP AIR DRYERS LASER FLAGSHIP

DP4K-L SERIES

1.1 General
Phenomenon
Warnings/errors due to a failure of the large air dryer (R8763900) which causes a necessary
swap of this part.

Solution
After continuous improvements, internal Barco validation testing and very close field per-
formance follow-up on the large air dryers of the laser flagship products, Barco is confident
that the large air dryers as from revision 14 onwards are showing a major step-up in terms
of reliability.
Therefore, Barco decided that all large air dryers with a revision lower than 14 should be
pro-actively swapped with a new air dryer (kit ordering number: R8763900K). Please
contact your local help desk for the free of charge replacement of the large air dryers (<
rev 14), but this can only happen after providing a recent diagnostic package of your laser
flagship projector, so the help desk can double-check the air dryer revision and validate
your request.

Scope
All laser flagship units (DP4K-L series and HER variants) with large air dryers (R8763900)
lower than revision 14.
Shipments of new projectors and spare kits as from May 2017 onwards already contain
large air dryers with minimum rev 14 (cut-in serial of R8763900 = 2530100709).

Barco NV
Page 1 of 2 Beneluxpark 21, 8500 Kortrijk, Belgium

www.barco.com
Barco service bulletin

1.2 Approvals
Modification approved by:
Escalation Manager R&D Director Product Manager Quality Manager
Filip Heyndrickx Krist Vandorpe Goran Stojmenovik Stephanie Buyck

27 Feb 2018 27 Feb 2018 27 Feb 2018

If you should have any more questions, or remarks, please do not hesitate to contact our
technical support team via the following web site www.Barco.com/esupport.

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