Quality Initiatives

8/3/2023 1
 Issue : Corner Opening of Glued Portion
CAPA Suggestions from Godrej Actions by Corru Cartons
Corrective Monitoring and follow up Hot melt Raised the issue to the vendor and
gluing process. demanded for better quality of glue
sticks.

Preventive Change in the process from Hot melt Vendor sent the sample of better
gluing to Fevicol or acre -light gluing. quality glue stick which was found
appropriate. Better quality of Glue-
stick is used henceforth.
Photo
 Issue : Flap opening of carton
CAPA Suggestions from Godrej Actions by Corru Cartons
Corrective Check for the upper and lower carton We are checking upper and lower
dimensions carton dimensions while Corrugated
sheets are in process and specially
during scoring.
Preventive After creasing ,Pre-folding of carton is We have started folding of the cartons
must and then do the sticking at the as soon as creasing is done.
corners .

Photo
 Issue : Shade difference in outer paper of carton
CAPA Suggestions from Godrej
Corrective Start use of Master swatch at
incoming inspection check for paper
checking
Actions by Corru Cartons
Same shade of Kraft paper is used for
single lot.

Preventive Issue of PO to one source of R.M We are placing optimum orders in best
supplier possible manner to manage the color
shade variation.

Photo
 Issue : Tear off cartons on the edges
CAPA Suggestions from Godrej Actions by Corru Cartons
Corrective Look for Strapping method Strapping Machine Operator is
Trained.

Preventive Add small carton L pieces to avoid tear We are using 2 ply corrugate in 30mm
off cartons on the edges to 50mm height cartons which we
observe the tearing issues.

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 Issue : Missing or Wrong Fitments
CAPA Suggestions from Godrej Actions by Corru Cartons
Corrective Product wise Cell for fitments Fitment are stored as per product
allocated area.

Preventive Color coding may be used to identify Color coding done in bin size items (
fitments fast running items) to identify
fitments.

Photo
 Issue : Flap Opening
CAPA Suggestions from Godrej Actions by Corru Cartons
Corrective Check for the upper and lower carton Brainstorming carried out with the
dimensions team of shopfloor employees.

Preventive After creasing ,Pre-folding of carton is Implemented the suggestions received

must and then do the sticking at the from the workers.
corners .

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Visit to Godrej Khalapur Plant for understanding
Quality Issues
 Overview of Customer Complaints
Nature of Complaints

Nature of Complaint Number of

Complaints 3

Wrong Fitments 03
7
Color Shade Variation 02 2
Delivery Failure 02
2
Flap Opening 07

Wrong Fitments Color Shade Variation

3/18/2021 Delivery Failure Flap Opening 2
 Major Causes
Glue Flap Pressing
Flap Opening
Cartons

Temperature Bundling

3/18/2021 1
0
 Possible Solutions- 0.1
Change of Glue
BEFORE AFTER

Tirupati Gum National Adhesives

Boisar MIDC Chichwad Pune

Description Value Description Value

BASE STARCH Solid Content BASE STARCH

Improved
SOLID CONTENT 18 SOLID CONTENT 20

VISCOSITY 35 VISCOSITY 30-32

RATIO 1X5 RATIO 1X4

PH 10% PH 10 %

BAG 40 KG BAG 40 KG

3/18/2021 1
1
 Possible Solutions- 0.2
Reduction in High Temperature
BEFORE AFTER

Inside Temperature used to get very high which had a Roof-Top Painted with Dampproof Asian Paint so inside
negative impact on quality of corrugated sheets Temperature Reduced by 3 to 4 Degree Celsius

3/18/2021 1
2
 Possible Solutions- 0.3
Avoid Direct Heat
BEFORE AFTER

Corrugated Sheets stored under direct roof, where it Corrugated Sheets stored under the shade to protect it
use to get dry and hard specially in summers from direct heat of roof top
3/18/2021 1
3
 We are working to
provide our best..!

Brain Storming Session on Possible

Thanks.
Solutions to Customer Complaints.
#TEI Presentation By:
3/18/2021 Corru Cartons Quality Team, Harne7 ri