E-Commerse Documentation

NATIONAL COLLEGE OF SCIENCE AND TECHNOLOGY
Amafel Bldg. Aguinaldo Highway, Dasmarinas, Cavite

Computer Studies Department
E-COMMERCE SYSTEM APPLICATION
A Capstone Project
Presented to the Faculty of
National College of Science and Technology
In Partial Fulfillment
Of the Requirements for the Degree
Bachelor of Science in Information and Technology
By:
BAJADO, ADRIAN
BENTON, FRANCIS JESUS
MARIANO, CRISNARD
VELARDE, VHINCEL
April 2023
ACKNOWLEDGEMENT
The researcher would like to express their deepest gratitude to the people who helped
them to make this capstones project successful. The project would not have been possible
without the kind support and help of many individuals and organization, we would like to extend
our sincere thanks to all of them.
To our thesis adviser, Mrs. Nancy Liwanag for sharing her knowledge and unwavering
support and patience for the completion of this project.
To our technical adviser, Mr. James Chrisian Bedural for always guiding us and
inspiring us to become the best version of ourselves.
The researchers would also want to express sincere appreciation to their families, friends,
and classmates for their unwavering support and understanding during our capstone project. The
prayers and words of support were what got the researchers this far.
Finally, the researchers would like to thank the Almighty God for guiding them through
all their challenges and difficulties. Also, for giving wisdom, power, and understanding for
everything.
TABLE OF CONTENTS
Page
TITLE PAGE i
ACKNOWLEDGEMENT ii
TABLE OF CONTECT iii
CHAPTER
1 The Problem and Its Background
Introduction
Project Context
Statement of the Problem
Objective of the Study
Scope and Limitation of the Study
Significance of the Study
Definition of Terms
2 Review of Related Literature and Studies
Local Studies
Foreign Studies
Local Literature
Foreign Literature
Synthesis
3 TECHNICAL BACKGROUND
Organizational Chart
System Flowchart
System Architecture
CHAPTER 1
THE PROBLEM AND ITS BACKGROUND
Introduction
As e-commerce continues to expand and become increasingly complex, businesses are
seeking ways to streamline their operations and improve customer engagement. One way to
achieve this is by designing a hybrid e-commerce system that incorporates automated posting of
products and management features, including an ERP system that can integrate multiple
locations and franchises.
An ERP system can provide a centralized platform to manage various aspects of an e-
commerce business, including inventory management, order fulfillment, shipping, accounting,
and financial reporting. By integrating this system with an e-commerce platform that enables the
automated posting of products, businesses can achieve greater efficiency and accuracy, resulting
in improved performance and profitability.
In addition, an ERP system can be particularly beneficial for franchises and branch
locations, as it allows for consistent branding, messaging, and customer service across multiple
locations. Franchisees and branch managers can access the same data and management tools,
enabling them to operate more efficiently and effectively.
Overall, designing a hybrid e-commerce system with the automated posting of products
and management features, including an ERP system, can bring numerous advantages for
businesses, franchises, and branch locations. This system can provide greater efficiency,
consistency, and scalability, resulting in improved performance and a better shopping experience
for customers.
Project Context
The researcher aims to design and develop a hybrid e-commerce project system with
cutting-edge features like an inventory system, sales tracking, product purchasing, invoicing,
billing, and order tracking.
The system will be built to give customers a seamless shopping experience and to give
businesses management tools. That ensure scalability and reliability, the system will combine
traditional and cloud-based technologies, and it will be developed using agile software
development methodologies. It is a User-Friendly and dependable e-commerce system that will
offer a full e-commerce solution for companies of all sizes
Modules included:
This Module assists in informing the scope of who has information and access to the
system. System access is separated into four (4) access the admin which is the systems owner
and shop owner. Then comes the Manager, who is the branch supervisor. Lastly, there is the
customer, who is the product's consumer.
The Account setting is
separated into two options. The login option is an account setting that allows you to access and
utilize the system if you already have an account. The second option is to sign up; this function is
useful for new users who haven't yet setup an account. This option allows you to establish an
account that will grant you access to the system.

The system will provide the owners exclusive access to control, allowing them to manipulate and
manage sales, inventories, and the system's security, which monitors the system's functions.
Due to the unstable system of other online payment methods, the user's online
payment method is limited to PayPal alone.
This module demonstrates the ordering system, which indicates to customers and administrators
for order monitoring; product browsing supports users in making purchasing choices; and
inventory of sales for daily, weekly, and monthly sales monitoring, which is handled by the
manager.
This module includes the sales inventory, which includes the product's return and sales, while the
material is the material used for the product, whether the usage of materials is overused or not,
and in the stocks, it will monitor whether the product's materials are in limited stock or
sufficient.
Human Resources assists managers in managing their employees and monitoring
their everyday activities. The procedure is
separated into three stages: hiring the candidate,
deciding whether to reject or accept the application, and monitoring the applicant/employee.
The delivery method will have two (2) features: tracking and delivery monitoring, which will
require information about the location of the desired order, whether it is nearby or far away. It
will then monitor if it is under preparation or ready for distribution.
Finance will be categorized into four (4) processes:
product purchase, which involves adding it to the cart; payment, which is the settlement of the
money from the purchase; request, which is an extra request for the order; and finally, sales and
The CRM is divided into two (2) parts The feedback gives customers the option to
comment on the shop or an order. The report is then made for any system errors, order errors, or
complaints.
Statement of the Problem
This study aims to develop an E-Commerce System Application (ERP) for Vita Bella.
Specifically, it sought to answer the following:
1.Using manual methods to track sales are prone to errors that can lead to lapses in the
company's sales records which makes it difficult in decision-making and understand the actual
sales.
2.Using manual procedures in the inventory system causes errors, resulting in inaccurate
inventory computations, stock discrepancies, and deficiencies in inventory management.
3.The unavailability or out-of-stock products reduce customer convenience, causing
disappointment when desired items are not available or out of stock.
Objectives of the Study

The objective of this study is to develop an E-Commerce System Application (ERP) for
Vita Bella.
Specifically, this study will:
1. Develop an automated sales tracking system to eliminate manual errors, ensure accurate sales
data, and support effective decision-making for the company.
2. Develop an inventory management system to replace manual operations, reduce errors, ensure
accurate inventory computations, and optimize efficiency.
3. Develop a real-time product availability feature to improve customer convenience by
providing up-to-date information on product availability and minimizing disappointment from
out-of-stock items.
Scope and Limitation of the Study
This study developed an E- Commerce system application for Vita Bella. It included eleven
(11) modules. These are the User, account, owner, payment method, sale, inventory management,
human resource management, delivery, finance management, and customer relationship
management. The system or the application will be handled the system administrator who is the branch
owner of the Vita Bella located in Dasmariñas, Cavite. The branch owner has the full control of the
eleven (11) modules of the system. Wherein the owner can monitor the sales and inventory of the
designated store. The function of the application is to monitor inventories, sales, user, deliveries,
customer relation and payment transaction. Lastly other users are the customers, the function of
customers is to purchase products and transact online.
Significance of the Study
This study will benefit the following:
Company This study will help the company to optimize its operations, increase revenue, and
gain a competitive advantage in the marketplace.
Staff In this study, conducted within an organization can have significant benefits for staff
members, ranging from a more positive work environment to enhanced professional
development opportunities, increased job satisfaction, and better decision-making. Such studies
demonstrate the organization's commitment to its employees and contribute to their overall well-
being and success.
Manager In this study, it can provide managers with valuable insights, knowledge, and tools to
improve their leadership skills, make informed decisions, enhance employee engagement, and
drive organizational success.
Consumer In this study, it can provide consumers with a better shopping experience, making it
easier to find products, complete purchases, and receive support. This can lead to increased
satisfaction and loyalty.

Researcher This study about e-commerce system application can provide researchers with
opportunities to contribute to the body of knowledge, apply their findings in practice, collaborate
with businesses and organizations, publish their work, and advance their careers.
Future Researcher A study on e-commerce system application can provide future researchers a
foundation for their research, identify new areas of inquiry, advance technology, and inform
policy and regulation.
Definition of Terms
This study operationally defined the following:
Account- refers to a personal or business user account that is created on an online shopping
platform or website.
Application- refers to a software program that is designed to facilitate online shopping and other
related activities on mobile devices such as smartphones and tablets.
Automated Posting- a social media management tools that allow them to create and schedule
posts for multiple platforms in one place.
Billing- the total amount of business conducted in a given time, especially that of an advertising
agency.
Consumer- a person who purchases goods and services for personal use.
Deliveries- the carrying and turning over of letters, goods, etc., to a designated recipient or
recipients.
ERP- Enterprise Resource Planning. It is a type of software that integrates various business
processes and operations into a single system, providing a unified view of a company's resources
and information.
E-commerce-is the buying and selling of goods and services over the internet or other electronic
networks. involves conducting business transactions through websites, mobile apps, social media
platforms, or other digital channels.
Franchising- a method of distributing products or services involving a franchisor, who
establishes the brand’s trademark or trade name and a business system, and a franchisee, who
pays a royalty and often an initial fee for the right to do business under the franchisor's name and
system.
Inventory- a complete list of items such as property, goods in stock, or the contents of a
building.
Logistics- refers to the process of planning, implementing, and controlling the movement and
storage of goods and materials from the point of origin to the point of consumption.
Monitoring- refers to the process of closely observing and analyzing various aspects of an online
business, such as website traffic, user behavior, sales performance, customer feedback, and
market trends.
Payment- the transfer of money, goods, or services in exchange for goods and services in
acceptable proportions that have been previously agreed upon by all parties involved.
Product- refers to any tangible or intangible item that is sold online.
Refund - a repayment of a sum of money, typically to a dissatisfied customer.
Sales- a transaction between two or more parties that involves the exchange of tangible or
intangible goods, services, or assets for money.
Security- it is a program that will implement and maintained that assures protection of data.
Supplies- a stock of a resource from which a person or place can be provided with the necessary
amount of that resource.
System Admin- a professional responsible for managing and maintaining computer systems and
networks.
Website- a digital platform that is used to sell products or services online.

CHAPTER 2
REVIEW OF RELATED LITERATURE AND STUDIES
This chapter presents the relevant studies and literature that the researcher takes into
consider in presenting the importance of the study. In order to completely understand the
research and improve understanding of the study, it also gives the system's synthesis.
Foreign Literature
Information technology and the Internet have had a dramatic effect on business
operations. Companies are making large investments in e-commerce applications but are hard
pressed to evaluate the success of their e-commerce systems. The DeLone & McLean
Information Systems Success Model can be adapted to the measurement challenges of the new e-
commerce world. The six dimensions of the updated model are a parsimonious framework for
organizing the e-commerce success metrics identified in the literature. Two case examples
demonstrate how the model can be used to guide the identification and specification of e-
commerce success metrics.( William H. DeLone & Ephraim R. McLean, 08 Dec 2014)

Differing characteristics of local environments, both infrastructural and socio-
economic, have created a significant level of variation in the acceptance and growth of e-
commerce in different regions of the world. This paper focuses on the impact of these
infrastructural and socio-economic factors on e-commerce development in China. The findings
provide insights into the role of culture in e-commerce, and the factors that may impact a broader
acceptance and development of e-commerce in China. In this paper, we present and discuss our
findings, and identify changes that will be required for broader acceptance and diffusion of e-
commerce in China. Cultural issues such as ‘socializing effect of commerce’, ‘transactional and
institutional trust’, and ‘attitudes toward debt’ were determined to be the major impediments to
e-commerce in China. However, our research also shows that, even though their means for
payment are different, the most enlightened, able, and sophisticated consumers in China
participate in e-commerce in the same frequencies as the mainstream e-commerce consumers in
the US. (Alev M. Efendioglu et al.2004)
Electronic commerce (or e-commerce) is the purchase or sale of goods or services
over any kind of computer network. Possible networks include the Internet; and extranet, which
is a private platform that uses Internet technology, or TCP/IP; and an electronic data interchange
(EDI) network. The study of e-commerce can be roughly divided into three levels of analysis:
global systemic, state, and individual firm or person. The global systemic or international level
considers how e-commerce influences relations between states. The state level considers how e-
commerce affects the business of government and the relationship between the state and society
(including firms and persons). It allows one to compare similarities and differences in terms of
what governments are doing to promote (or, less commonly, to discourage) the use of e-
commerce, and the impact of e-commerce on a country’s economic performance. Finally, the
individual level, which looks at firms as well as individual persons, considers how e-commerce
changes how firms and individuals interact within a given society, whether through their
economic relations or otherwise. The literature on e-commerce differs by discipline, with
considerably more attention given to e-commerce by the legal, business, and technical
communities than by our respective social science disciplines, economics, and political science.(
Sarah Cleeland Knight, Catherine L. Mann, 20 November 2017)
Firms across the globe have adopted e-commerce (EC) in their operations and have
reaped benefits thereof. While firms in technologically developed countries like US and UK has
deployed EC to its advantage, whereas firms in developing countries like India failed to follow
the suit. Though it has been widely acknowledged by the researchers that the adoption of EC by
businesses in developing countries is an important economic indicator of growth; many firms in
India still have not realized the potential benefits of EC. This study examines the existing status
of EC in India and reviews the available literature on E-commerce adoption in India and puts
forth opportunities for future research. The study might serve as a starting point for further
research in e-commerce in India. (Archana, K. 2008)
With the advent of the Internet, online processes are replacing conventional models
in our society. The greatest impact in online technology has been achieved by e-commerce. E-
commerce is attractive both to buyers and sellers as it reduces search costs for buyers and
inventory costs for sellers. In this paper we investigate the impact of e-commerce on the
insurance industry in India. The recent growth of Internet infrastructure and introduction of
economic reforms in the insurance sector have opened up the monopolistic Indian insurance
market to competition from foreign alliances. We study the evolving scenario in the insurance
industry in India and identify the features of online insurance that improve the conventional
insurance model and thus, makes it more attractive for the Indian insurance industry to go online.
( Prithviraj Dasgupta & Kasturi Sengupta, January. 2002)
Electronic commerce (EC) has substantial potential to foster the growth of small and
medium-sized enterprises (SMEs) in developed and developing countries alike. However, EC
adoption by SMEs in developing countries has faced many challenges that have not been
adequately addressed due to the complex nature of EC adoption in such countries. The aim of
this study is to systematically examine the influence of organizational, industry, and national
readiness and environmental pressure on the adoption of diverse EC technologies by SMEs in
developing countries. A quantitative survey was conducted with retail SMEs within the
Malaysian grocery sector to validate the proposed multi-level model. Findings indicate
significant influence of environmental pressure on the adoption of various EC technologies.
Organizational and national readiness have different influences across diverse EC technologies,
while the influence of industry readiness is shown to be insignificant. This study extends the
current understanding of the influence of micro-, meso- and macro-level factors and has
important implications for researchers, practitioners, and policy makers. (J. Bus. Res.2015)
Local Literature
In the Philippines, e-commerce is mostly being implemented by major retailers and
multinational corporations for bank-to-bank exchange. A number of Business to consumer
transactions have emerged through the years such as auctions, online shopping, and online
banking. This just shows that Filipino businesses welcome this new opportunity in selling goods
since 16% of the population is using Internet. This new marketing strategy will not only benefit
those big companies but also the small businesses who cannot afford to advertise their products.
Just by creating a website in a very affordable cost would make the business grow in terms of
sales and enhance the company image as well. (Lacson, Pasadilla,2006)
In general, it discusses the changes in the nature of work from the front to back office
is likely within the sectors performing services Employment demand for this industry, they may
be focused away from agents and blue collared workers, toward higher management and
executive staff. As Filipinos entered the 21st century, local e-commerce transaction reached Php
1 billion. It shows that there’s at least one billion transaction sales growth annually. If this trend
continues, figures can reach up to Php 20 billion as more businesses conduct online transactions.
If significant economic growth takes place in the next 10 years, these estimates may even double
or triple (Toral, 2004).
One indisputable benefit of e-commerce is its ability to reduce transaction costs. For
consumers or buyers, this is most likely to take the form of lower search costs and better
information on products and prices. There could be drastic savings in production and delivery
costs of electronic or digital goods as well. Information and communication technology (ICT)
has become and will continue to be an integral part of the day-to-day life of every Filipino across
all levels of our society. The occurrence of communication technology around the world
necessitates that government get on a cohesive and coordinated strategy on how to prepare its
citizens to survive, live and thrive in a digital world. (The Philippine Digital Strategy
Transformation 2.0: Digital Empowered Nation 2011) The main objective of the paper is to have
a competitive society where everyone has a reliable, affordable and secure information access in
the Philippines. (Lee, 2006)

Foreign Studies
E-commerce has become a standard method of providing distributed information to
many different platforms. It is being implemented by a growing number of companies to be more
completive in corporate world. All companies need to make a step forward towards a new
technology. To be able to compete with the global market, e-commerce was a good answer
(Lanvin and & Maggarqul, 2006).
The company’s websites seem to have significant influence on sales and corporate
image, and are expected to contribute to overall customer satisfaction. The easiest way to be
reliable to the customers to maintain an easy and simple image in the company’s website, which
created positive web experience to the customer. This can be done by having transparent
interface, rich content, easily accessible information and having a design that facilitates multiple
audiences. This is simply emphasizing the importance of knowing the target visitors as they have
different tastes in terms of color and design as a whole. Also, a good design is not enough to
make your customers stay in the website; it must be informative as well especially on the product
details. As what Efendioglu and Igna stated that companies may have great content, dynamic and
attractive design on their website, but the customer may not be aware of that website because of
wrong or inadequate online marketing. (Hossain, 2000)
Also, a good design is not enough to make your customers stay in the website; it must
be informative as well especially on the product details. As what Efendioglu and Igna stated that
companies may have great content, dynamic and attractive design on their website, but the
customer may not be aware of that website because of wrong or inadequate online marketing.
Website security also refers to the protection of confidential information of the consumers. This
is one way of gaining the customers trust because customers want to believe that the information
they provide will be protected and used only in appropriate ways (Mansoorian, 2006).
Apart from the content of website and design of the pages, security must also take into
consideration most importantly on the payment transactions. Authentication and payment
systems must provide a high level of security due to the sensitive functions they perform. In
order to achieve a strong authentication method, it is necessary to identify and understand what
needs to be protected, possible attacks, how to protect vulnerable points and a way to detect
attacks. These methods can also be made more resilient to attacks by incorporating multiple
authentication factors and communication channels. Most importantly, the limitations of the
authentication method used must be clearly understood. This why most E-commerce prefers
payment gateways such as Paypal, PayZa, Google Checkout etc. to ensure a fast and secure
transaction between the client and the company. Several criteria must also be considered to
create a successful e-commerce. Search Engine Optimization (SEO) is a specialized research-
driven process of analyzing and editing your web site in order to increase the rankings of your
site pages for specific search terms in search engines. By targeting strategic key phrases that
appeal to your target audiences, SEO allows you to be found by global or regional markets of
individuals who are seeking precisely whatever it is that you offer. Whether it is a product, a
service, a mission or a message that you want to promote, search engine optimization provides
benefits for just about any type of organization that wants to reach people. (Jaffray, 2004).
Local Studies
Businesses who engaged into Electronic Commerce (e-Commerce) have been observed
to gain a competitive edge in the field of Marketing in terms of accessibility, convenience and
availability. Since the internet is accessible by people globally, the customers are no longer
limited within the vicinity of the store. Anyone can visit the store anywhere, anytime without
hassle. Just by navigating the store, the customer can choose the products and purchase it without
going to the store directly. E-commerce proves to enhance the way usual business transactions
occur and helps lessen the time and effort consumed by the company and customers as well
(Deanna and Fritz,2006).
Businesses who engaged into Electronic Commerce (e-Commerce) have been observed
to gain a competitive edge in the field of Marketing in terms of accessibility, convenience and
availability. Since the internet is accessible by people globally, the customers are no longer
limited within the vicinity of the store. Anyone can visit the store anywhere, anytime without
hassle. Just by navigating the store, the customer can choose the products and purchase it without
going to the store directly. E-commerce proves to enhance the way usual business transactions
occur and helps lessen the time and effort consumed by the company and customers as well
(Deanna and Fritz, 2006). With these, a good relationship with their consumers will be
established and their objective of increasing their sales will be achieved (Kim and Katherine,
2004).
Through internet, E-commerce offers a simplified approach in business deals and gives
a new option for selling and buying the company's products and at the same time not only selling
and buying of products but also advertising the site. Since the products are available in the web,
the more chances of gaining exposure to target customers and can eventually encourage them to
purchase an item. It's the most affordable way of advertising comparedto some paid commercials
that even small businesses can easily implement. (Roso and Navarro, 2006)
Since most of the companies employ websites as one of their marketing strategies,
competitors are also spreading. The company must take into considerations the key factors in
order to have a successful online marketing system starting from the target audience, web design,
interface, security in terms of payment and customer information, content and even the smallest
details of a website.
Synthesis
Based on the information gathered by the researchers, company who engages into online
Marketing are more likely to be more competitive in the business field. The company will have a
good image, thus attracting more customers. According to the related literature and studies
collected, e-commerce also promotes convenience to both consumers and company. Vet, to have
a successful online marketing, there are several criteria to be considered first before developing
website. These are the target visitors, the web design, security, maintainability, reliability,
handiness, quality and ease of use. The researcher’s aim is not just building a website but a
customer-converter online marketing by providing adequate details of the products, user-friendly
interface, secured payment transaction, search
engine friendly and easy-to-maintain environment. The proposed system will not just build to
advertise all over the web but to provide good services to the target visitors. These considerations
will help the company in gaining a good image and eventually attracting more customers to buy
their items.
CHAPTER 3
TECHNICAL BACKGROUND
The technical features of the study are covered in this chapter, with a focus on the
methodology and framework. This shows the study's organizational structure, system flowchart,
and system architecture.
Organizational Chart
Figure 1. Organizational chart of Vita Bella
Figure 1 shows the Vita Bella organizational chart from Owner to Manager, Human
Resource, Finance, and Staff. It shows the Vita Bella’s organizational structure in terms of its
roles. Owners act as leaders and direct the company toward its goals. In addition to hiring,
budgeting, financial planning, obtaining finance, and cash flow monitoring, they also set up the
organizational structure, manage personnel, assign duties, and keep an eye on daily operations.
The manager's responsibility is to allocate resources wisely. Managing finances, planning, hiring
personnel, and other operational support resources are all included in this. The HR department
has an important role in supporting the organization's human capital needs, ensuring employee
engagement and satisfaction, and conforming to relevant laws and regulations Staffs are the
backbone of an organization. Their contributions, expertise, collaboration, and commitment are
vital for achieving organizational goals, maintaining a positive work environment, delivering
exceptional customer service, driving innovation, and fostering the growth and success of the
organization. Each member of the Vita Bella has the responsibility to manage and organize the
business to maintain its profitability.

System Flowchart
A system flowchart is a visual
representation of how information moves
through a system and how choices are made to
direct occurrences. This is frequently used in
many different disciplines, such as
paperwork, research, planning, and simple
diagrams.
Figure 2: Landing Pages
This figure shows the
process of the landing page
according to the proposed system. This
display the process of the
landing page which are divided
into three components
the home, shop, and
apply.
Figure 3. Login Page (Login system)
This figure shows the Login page flowchart of the proposed system. This process
displays login, sign up, and forget password. Login user is for the user that has an account. Sign
up is for the user that doesn't have an account. Lastly, admin login is for administrator which
means administrator is the full access of this system.

Figure 4. Sign up Page (Sign up system)
This figure shows the sign-up pages flowchart of the proposed
system. This process display sign-up for the new user’s that don’t have an account.
Figure 5. Forget Password Page (Forget password system)
This figure shows the forget password pages flowchart of the proposed system. This
process allows users to initiate the password recovery and change password process when they
cannot remember their current password.

Figure 6. Admin Dashboard Page (Management)
This figure shows the dashboard flowchart of the proposed system. Admin will help
to provide services such as monitoring sales, order, product reviews and determine the total users
that have.
Figure 7. Supply and Chain (Management)
This
figure shows supply and chain flowchart of the proposed system. This process displays the
Purchases requests, Reports, Materials requests, Suppliers, Add suppliers and also how the order
process by the supplier.

Figure 8. Customer Relationship (Management)
This figure shows customer relationship management of the proposed system. This
process displays the ratings and feedback, complaints, client, and reports. These procedures help
the admin to have a connect to the customer.

Figure 9: Human Resource (Management)
This figure shows human resource process for the management of the proposed system.
This process displays the human resource process such as list of applicants, hiring and their
application.
Figure 10: Finance
(Management)
This figure shows finance process for the management of the proposed system. This
process displays the finance process such as the purchase, payment, reports and purchase request
Figure 11. Inventory (Management)

This figure shows inventory relationship for the management of the proposed system.
This process displays the three processes of inventory from sales to inventory then stocks.
Figure 12. Supply and Chain (Management)
This figure shows the supply and chain of the management from the proposed
system. This system displays the process checking supplies.
Figure 13. Add Supplier (Supply and Chain)

This figure shows the add supplier flowchart of the proposed system. This process
displays supplier, and supplier details.
Figure 14. Request form (Supply and Chain)

This figure shows the request form flowchart of the proposed system. This process
helps the owner to determine how much the total amount of the order does it cost. (revise)
Figure 15. Report (Supply and Chain)
This figure shows the report of supply and chain process of the proposed system. This
process displays the report of the supply

Figure 16. Ordering of raw materials (SCM: Manager)
This figure shows the ordering of raw materials flowchart of the proposed system.
This process displays ordering materials, supplier, and payment procedure.

Figure 17. Supply and Chain (Management: Staff)
This figure shows the supply and chain of management to staff according to the
proposed system. This process displays the process of monitoring the supplies.
Figure 18. Request of supply (Supply and Chain: Staff)
This figure shows the process of request of supply from the staff according to the
proposed system. The system displays the process of requesting of supplies
Figure 19: Request of Raw Materials ( SCM: Staff)

This figure shows the process of request of raw materials from staff according to the
proposed system. This displays the process on how staff’s request raw mater
Figure 20: Reports ( SCM : Staff)
This figure shows the process of reports of the staff according to the proposed system.
This displays the process of report of orders from the staff.

Figure 21. Customer Relationship (Management: Admin)
This figure shows the process of customers relationship from the management
specifically the admin according to the proposed system. This displays the relationship of the
customer to the management process.

Figure 22. Customer Relationship (Management: Manager)
This figure shows the process of customers relationship from the management
specifically the manager according to the proposed system. This displays the relationship of the
customer to the management process.

Figure 23. Customer Relationship (Management: Customer)
This Figure shows the process of Customer relationship to the customer according to
proposed system. This displays the process on how the costumer establish the feedbacks, report
and ratings
Figure 24. Applicant (Human Resource: Admin)
This figure shows the Process of applicant for the Human Resource: Admin according to
the proposed system. This display shows the process of list of applicants, interviewee and hired.
Figure 25. Sales on Queue (Manager)
This Figure shows the process of sales in queue for the manager according to the
proposed system. This display the process of the sales that are on waiting queue to the mangers
point of view.
Figure 26 . Preparation of Sales (Admin)
This figure shows the preparation of sales in the proposed system. In this process it
displays the process of staff in preparing the order.
Figure 27. Delivery of Sales (Admin)

This figure shows the delivery of sales from the proposed system. This process displays
the preparation of order to its deliver status.
Figure 28. Deleted of Sales (Admin)
This figure shows the process of Deletes sales for the admin according to the proposed
system. This displays the process of deletion of sales for the admin.
Figure 29. Product List (Admin)
This figure shows the process of product list for the admin according to proposed system.
This displays the list of products for the admin’s viewing.

Figure 30. Product Variation (Admin)
This figure shows the process of product variation for the admin according to the proposed
system. This displays the process of adding a product of details for the manager.
Figure 31. Inventory of Materials (Admin)
This figure shows the process of inventory materials for the admin according to the proposed
system. This displays the inventory of materials, Such as the details and quantity.
Figure 32.
Inventory of Sales (Admin)

This figure shows the process of inventory in sales for the admin according to the proposed
system. This displays the list of inventories of sales for the admins viewing.
Figure 33. Sales on Queue (Manager)
Figure shows the sales on queue flowchart of the proposed system. This process
displays the orders on a staff queue before its preparation.

Figure 34. Preparation of Sales (Manager)
This figure shows the preparation of sales in the proposed system. In this process it displays
the process of staff in preparing the order.

Figure 35. Delivery of Sales (Manager)
This figure shows the delivery of sales from the proposed system. This process displays
the preparation of order to its deliver status.

Figure 36. Product List (Manager)
This figure shows the process of product list for the manager according to the proposed
system. This displays the product of details, includes edits and the deletion of a product.
Figure 37. Product Variation (Manager)
This figure shows the process of product variation for the manager according to the
proposed system. This displays the product of details for the manager.
Figure 38. Counter (Staff)

This figure shows the process of the counter from its proposed system. In this process
it displays the two transaction the order process and the reporting process.
Figure 39. Report of Stocks (Staff)

This figure shows the report of stock process from its proposed system. In this
process it displays the transaction of the staff in reporting stocks
Figure 40. Sales Report (Staff)

This figure shows the sales report process from its proposed system. In this process it
displays the staffs process in making a sales report.
Figure 41. Print receipt (Staff)
This figure shows the print receipt process from its proposed system. In this process it
displays the process of the staff in printing receipt


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NATIONAL COLLEGE OF SCIENCE AND TECHNOLOGY

Amafel Bldg. Aguinaldo Highway, Dasmarinas, Cavite

E-COMMERCE SYSTEM APPLICATION

Presented to the Faculty of

Computer Studies Department

National College of Science and Technology

Of the Requirements for the Degree

Bachelor of Science in Information and Technology

BENTON, FRANCIS JESUS

our sincere thanks to all of them.

support and patience for the completion of this project.

inspiring us to become the best version of ourselves.

TABLE OF CONTECT iii

1 The Problem and Its Background

Statement of the Problem

Objective of the Study

Scope and Limitation of the Study

Significance of the Study

2 Review of Related Literature and Studies

THE PROBLEM AND ITS BACKGROUND

As e-commerce continues to expand and become increasingly complex, businesses are

locations and franchises.

An ERP system can provide a centralized platform to manage various aspects of an e-

commerce business, including inventory management, order fulfillment, shipping, accounting,

in improved performance and profitability.

enabling them to operate more efficiently and effectively.

billing, and order tracking.

development methodologies. It is a User-Friendly and dependable e-commerce system that will

offer a full e-commerce solution for companies of all sizes

customer, who is the product's consumer.

The Account setting is

account that will grant you access to the system.

payment method is limited to PayPal alone.

Human Resources assists managers in managing their employees and monitoring

their everyday activities. The procedure is

separated into three stages: hiring the candidate,

will then monitor if it is under preparation or ready for distribution.

Finance will be categorized into four (4) processes:

Statement of the Problem

Specifically, it sought to answer the following:

inventory computations, stock discrepancies, and deficiencies in inventory management.

3.The unavailability or out-of-stock products reduce customer convenience, causing

disappointment when desired items are not available or out of stock.

Objectives of the Study

Specifically, this study will:

data, and support effective decision-making for the company.

accurate inventory computations, and optimize efficiency.

3. Develop a real-time product availability feature to improve customer convenience by

providing up-to-date information on product availability and minimizing disappointment from

Scope and Limitation of the Study

human resource management, delivery, finance management, and customer relationship

customers is to purchase products and transact online.

Significance of the Study

This study will benefit the following:

gain a competitive advantage in the marketplace.

members, ranging from a more positive work environment to enhanced professional

being and success.

drive organizational success.

satisfaction and loyalty.

policy and regulation.

This study operationally defined the following:

related activities on mobile devices such as smartphones and tablets.

posts for multiple platforms in one place.