THE SCRIPT

Hi John, this is Dr. Weiss with Weiss Regenerative Medicine!​ I saw you requested an
appointment in our office for a Free Consultation for your knee pain. Do you have time for a few
questions about the issue your looking to fix?

Alright great.

(Go Into Survey Questions)

Can you tell me a little about what is going on?

On a scale of 1-10 how bad is the pain?

What else have you tried to fix it?

What is the pain holding you back from doing right now?

Are you looking for a solution to permanently fix the pain?

(After going through survey questions end with this question:)

"How soon are you wanting to fix this?" ​(if they say any version of "right now", then schedule
them and take payment)

Great, so based on what you answered, we definitely think that you are a great fit.

Now we need to get you in the office BEFORE the voucher for a free consultation expires in 5
days as these vouchers are ONLY available to people like you that REALLY NEED IT and are
READY to commit NOW to fixing their pain, sounds fair?

We have an opening on this date/time and this date/time, which one works best for you? (get
them scheduled)

Great, so we have you scheduled for date/time. The last step is to put down a fully refundable
$25 security deposit for the voucher to secure your spot. Once you come in for your
appointment, we will fully refund you the $25 so it is 100% free as long as you make it to your
appointment.

This will ensure us of 2 things:

1. You are serious about using this voucher

AND 2. We don't want ANYONE to lose out on this offer because a spot was taken by someone
who ended up not showing, it's just not fair to us or others, sounds good?

(​Take payment.)

Wonderful. We’re all set for Wednesday at 3:30!

Before I go, would any of your friends or family like to take advantage of this offer also?

(If yes... schedule them. If no... "No worries at all, we will see you on Wednesday at 3:30!")