MEP Service Inspection report

For June 2023

As part of our ongoing efforts to improve our MEP service and

ensure compliance with the ENS requirements and
maintenance regulations, an inspection was conducted on 25-
07-2023. The inspection was attended by ENS team, Provis
Engineer, and UV team to ensure a thorough assessment of
the MEP service.

The primary objective of the inspection was to evaluate the

performance of the MEP service in meeting the required
standards. The inspection covered the following services:

1- Planned Preventative Maintenance (PPM) service for

June 23.

2- Monthly report.

3- Key Performance Indicators (KPIs) and service level for

June 23.

Based on the inspection, a total of 23 points were assessed. Of

these, 19 points were identified as failures, indicating the need
for immediate attention and action. Four points were identified
as improvement points, which require further attention and
development.

MAHMOUD RIAD ALRIFAI 1

 MEP Service Inspection report
For June 2023

We will be sharing this report with M/S. Provis on 27-07-2023 to

obtain their feedback and recommendations for improvement
along with their justification on the failed points . We request
that you provide me with your feedback by 31-07-2023 to
enable us to take the necessary corrective measures.

Once we receive feedback from M/S. Provis, I will share the

final report with the FM Management department. We will
ensure that all issues identified are addressed promptly, and
corrective measures are implemented to improve the
performance of the MEP service.

MAHMOUD RIAD ALRIFAI 2

 MEP Service Inspection report
For June 2023

SN: 01

Description:
Need to paint the electrical panel stand.
Improvement Point

Provis Justification:
NA

Provis corrective action to avoid point happening next time:

ENS final Comments:

MAHMOUD RIAD ALRIFAI 3

 MEP Service Inspection report
For June 2023

SN: 02

Description:

Roof pumproom inside electrical room fire extinguisher pull chain damaged.
Failure
Provis Justification:

Provis corrective action to avoid point happening next time:

ENS final Comments:

MAHMOUD RIAD ALRIFAI 4

 MEP Service Inspection report
For June 2023

SN: 03

Description:
Need stairs for cable cover for chiller pumproom entrance to avoid trip.
Improvement Point

Provis Justification:

Provis corrective action to avoid point happening next time:

ENS final Comments:

MAHMOUD RIAD ALRIFAI 5

 MEP Service Inspection report
For June 2023

SN:04

Description:
1- UV team has submitted check list with non-accurate data.
2- Provis Engineer did not conduct a review of the check list prior to its submission.
3- The monthly report indicates that CHWP alignment was performed. Vibration was
observed during the Site inspection, indicating that no alignment was carried out.
4- Provis Engineer is required to submit Pump Alignment completion report if the
alignment were done.
Failure
Provis Justification:

Provis corrective action to avoid point happening next time:

ENS final Comments:

MAHMOUD RIAD ALRIFAI 6

 MEP Service Inspection report
For June 2023

SN:05

Description:
1- CHWP was not cleaned in accordance with the submitted checklist.
2- PPM not completed correctly.
Failure
Provis Justification:

Provis corrective action to avoid point happening next time:

ENS final Comments:

MAHMOUD RIAD ALRIFAI 7

 MEP Service Inspection report
For June 2023

SN:06

Description:
1- CHWP found dirty

Failure
Provis Justification:

Provis corrective action to avoid point happening next time:

ENS final Comments:

MAHMOUD RIAD ALRIFAI 8

 MEP Service Inspection report
For June 2023

SN:07

Description:
1- Bolt found on the Pump foundation. Cleaning have not be done as per checklist
provided.
Failure
Provis Justification:

Provis corrective action to avoid point happening next time:

ENS final Comments:

MAHMOUD RIAD ALRIFAI 9

 MEP Service Inspection report
For June 2023

SN:08

-
Description:
AHU unit:
1- The unit has two Belts.
2- UV replaced one Belt which may lead to technical issues on the motor alignment.
3- Grease found on the rotation axial of the Pump. UV informed:
- This is self-greasing, but UV who add the grease on the closed bearing.

Failure
Provis Justification:

Provis corrective action to avoid point happening next time:

ENS final Comments:

MAHMOUD RIAD ALRIFAI 10

 MEP Service Inspection report
For June 2023

SN:10:

Description:
1- Asset Inventory is not conducted by UV/Provis Team.
2- AHU panel QR code is faded for most of the unit on the roof.
Failure
Provis Justification:

Provis corrective action to avoid point happening next time:

ENS final Comments:

MAHMOUD RIAD ALRIFAI 11

 MEP Service Inspection report
For June 2023

SN:11

Description:

1- Foam Work to be done properly

Improvement

Provis Justification:

Provis corrective action to avoid point happening next time:

ENS final Comments:

MAHMOUD RIAD ALRIFAI 12

 MEP Service Inspection report
For June 2023

SN:12

Description:

B-259 pumproom entrance door tower bolt found damaged.

Failure
Provis Justification:

Provis corrective action to avoid point happening next time:

ENS final Comments:

MAHMOUD RIAD ALRIFAI 13

 MEP Service Inspection report
For June 2023

SN:13

Description:

B-259 pumproom entrance door need rubber brush to avoid dust – same approved simple
Improvement Point

Provis Justification:

Provis corrective action to avoid point happening next time:

ENS final Comments:

MAHMOUD RIAD ALRIFAI 14

 MEP Service Inspection report
For June 2023

SN:14

Description:

Landscape Work: Main reception plant not maintained and not cleaned.
Failure
Provis Justification:

Provis corrective action to avoid point happening next time:

ENS final Comments:

MAHMOUD RIAD ALRIFAI 15

 MEP Service Inspection report
For June 2023

SN:15

Description:

Landscape Work: Main entrance outside two area kept without flowers and without
maintenance for more than 3 weeks.

Failure
Provis Justification:

Provis corrective action to avoid point happening next time:

ENS final Comments:

MAHMOUD RIAD ALRIFAI 16

 MEP Service Inspection report
For June 2023

SN:15

Description:
Landscape Work: green area in front of the main entrance: no proper maintenance is
conducted. Area found not clean, no presence from EFS during the site inspection, grass
and herbs dead.
Failure
Provis Justification:

Provis corrective action to avoid point happening next time:

ENS final Comments:

MAHMOUD RIAD ALRIFAI 17

 MEP Service Inspection report
For June 2023

SN:16
PPM Plan

Description:

On the Yearly PPM plan for June 2023, we have 57 tasks for ppm.
From CAFM system, we have 46 Tasks for ppm.
In the monthly report, we have 54 Tasks for ppm.
Failure
Provis Justification:

Provis corrective action to avoid point happening next time:

ENS final Comments:

MAHMOUD RIAD ALRIFAI 18

 MEP Service Inspection report
For June 2023

SN:17
PPM Plan

Description:

Yearly PPM Plan has been changed starting from July 2023 as per Provis Engineer feedback.
I have no information from Provis in this regard.
Failure
Provis Justification:

Provis corrective action to avoid point happening next time:

ENS final Comments:

MAHMOUD RIAD ALRIFAI 19

 MEP Service Inspection report
For June 2023

SN:18
PPM Plan

Description:

Yearly PPM Plan has been changed starting from July 2023 as per Provis Engineer feedback.
I have no information from Provis in this regard.
Failure
Provis Justification:

Provis corrective action to avoid point happening next time:

ENS final Comments:

MAHMOUD RIAD ALRIFAI 20

 MEP Service Inspection report
For June 2023

SN:19
PPM Plan

Description:

As per Previous PPM inspection , request from Provis that UV Team should have full required tools related to
the PPM inspection. All team from Uv has attended the inspection without necessary inspection tools.
Failure
Provis Justification:

Provis corrective action to avoid point happening next time:

ENS final Comments:

SN:20
Check List

MAHMOUD RIAD ALRIFAI 21

 MEP Service Inspection report
For June 2023

Description:

Check list which submitted, submitted in general for all chillers – AHU, ext… All in one sheet.
Check list with reading parameter (Kw, A,V,…) should be submitted per single asset.
Failure
Provis Justification:

Provis corrective action to avoid point happening next time:

ENS final Comments:

MAHMOUD RIAD ALRIFAI 22

 MEP Service Inspection report
For June 2023

SN:21
SLA and KPI

Description:

1- SL and KPI which exported from the system has cleaning service, which is not provided by provis.
2- KPI % showed on the report, is without details. Task numbers should be added. Break down list in
the KPI report.
3- If breach applied on the contractor, it is should be mentioned on the Invoice submitted to ENS with
the amount which should be deducted from Provis invoice amount.
Failure
Provis Justification:

Provis corrective action to avoid point happening next time:

ENS final Comments:

MAHMOUD RIAD ALRIFAI 23

 MEP Service Inspection report
For June 2023

SN:22
Tasks Failure

Description:

1- Tasks failure:
Task Priority 1 I have:
Attend fail: 11 tasks.
Contain Fail: 11 tasks.
Finish fail: 7 tasks.
Failure
Provis Justification:

Provis corrective action to avoid point happening next time:

ENS final Comments:

SN:23

MAHMOUD RIAD ALRIFAI 24

 MEP Service Inspection report
For June 2023

Tasks Failure

Description:
As Confirmed with Provis Engineer, any spare part or material replacement. All should be
matched with the site material and with the approved material.
Spot light lamp changed different then the approved material in toilet B171.
Light Colour: 6500 K – 7w, light previous provided: 6000 K – 8w
Failure
Provis Justification:

Provis corrective action to avoid point happening next time:

ENS final Comments:

MAHMOUD RIAD ALRIFAI 25