NISHA BHANDARI

System Engineer
Phone: +91 8208836014
Email: nishabhandari101998@gmail.com

CAREER OBJECTIVE:
Intend to build a career in a leading corporation that gives me ample scope to utilize my skills and contribute my services to the
organization's success. I strive to work towards the high standards of loyalty and dedication which has been consistent throughout,
thereby making work a pleasure.

PROFESSIONAL SUMMARY:
❖ Total 4+ years of industrial experience in windows, virtualization, active directory and SCCM administration currently
working as a System Engineer
❖ Hands on experience of implementing Installation, Configuration, Troubleshooting, Administration of WindowsServer
2016/2019.
❖ Good Experience in Remote administration of servers for any problem across offices related to Microsoft Windows
operating system.
❖ Experience in Installing Active directory /DNS in windows 2003, 2008, and 2012 server
❖ Expertise in Building, managing, and administering a diverse mission-critical IT environment, including Windows, Linux, and
ESXi systems
❖ Strong Experience in PowerShell Script development in automating IT Infrastructure.
❖ Experienced in migration of servers from on-prem to Azure
❖ Knowledge in Inventory Management, Software distribution, Patch Management using SCCM

PROFESSIONAL EXPERIENCE:

Infosys Limited (June 2019- Till Date) – Systems Engineer

Toyota Material Handling Europe

Domain: Manufacturing
Environment:
 Role: Windows/SCCM
Administrator
Job Responsibilities:

❖ Deploying Microsoft patches on various operating system platforms.

❖ Post patch reboot of multiple products following the SOP and ensuring Application functionality. Troubleshoot Patch
deployment failures, connectivity issues and application issues
❖ Working with Clients and Vendor in troubleshooting and resolving issues
❖ Responsible for managing customer patch schedules and point of contact information
❖ Responsible for managing and maintaining Patching tools
❖ Maintain the overall health, performance, security, and patching of all Windows servers.
❖ Perform ticket queue monitoring, resolution, and prioritization.
❖ Responsible for ensuring client Compliance and Change Control procedures are strictly followed.
❖ Enforce company policies, standards and procedures.
❖ Provide detailed troubleshooting, resolution, and root cause analysis to assure SLA compliance to the business.
❖ Maintain availability of infrastructure using monitoring tools
❖ Responsible for the administration of backups.
❖ Second level end-user support including maintenance and troubleshooting of employee workstations

Siemens Gamesa Renewable Energy

Domain: Manufacturing
Environment:
Role: Windows Administrator
(Wintel, Virtualization & Active
Directory)
Job Responsibilities:

❖ Installing or upgrading Windows systems and servers.

❖ Providing technical support for staff and back-end system users
❖ Troubleshooting system and server errors.
❖ Reviewing system error logs and user-reported errors.
❖ Assessing the stability, security, and scalability of installed Windows systems.
❖ Discussing system and server upgrades with IT managers.
❖ Monitoring and updating the Operating System
❖ Adding/Expanding a Virtual machine
❖ Hyper-V host Firmware Upgrade
❖ Managing and troubleshooting vSphere Cluster Service issues
❖ GPO troubleshooting
❖ DHCP Scope creation, monitoring and management
❖ Experience in handling user accounts, BOT accounts, service accounts, shared accounts and managed accounts
❖ Involved in monthly patching of windows and vSphere
EDUCATIONAL QUALIFICATION:

Bachelor of Business Administration (Computer application)

Pune University, MIT School of Management, 2016 – 2019 76%

TECHNICAL PROFICIENCY:
Ticketing tool: ITSSP, ServiceNow
Scripting tool: Powershell ISE
OS: Windows, Linux
Others: Solarwinds, Cisco Prime Monitoring Tool, Veritas Netbackup

ACHIEVEMENTS

❖ Received Infosys Insta Award at account level for handling various activities of critical projects.
❖ Successfully completed training from Infosys Global Education Centre, Mysore.

PROFESSIONAL CERTIFICATIONS:

❖ Azure fundamentals-900 by Microsoft

❖ Python Bootcamp certification by Udemy
❖ Learn Tally ERP 9 Course
❖ Maharashtra State Certificate in Information Technology
❖ Infosys Certified L2 Windows Administrator

PERSONAL INFORMATION:

❖ Date of Birth: 28-10-1998

❖ Nationality: Indian
❖ Languages known: English, Hindi, Marathi

DECLARATION:
I hereby declare that the information provided above is true to the best of my knowledge and belief.

Date: 28/02/2023
Address: Flat no
15, Asha Disha
Apartment, Near
Chanakya Heights
Pune-411015
Signature: Nisha Bhandari