NGUYEN

ANH NGUYET
HUMAN RESOURCES INTERN

WORK EXPERIENCE CONTACT

Softtech Viet Nam Company 8/2022 - 12/2022
0376 521 375
Customer Support
Khue Trung, Cam Le, Da Nang
Responed to emails and messages from customers
to resolve delivery, refund, and warranty issues; nguyenanhnguyet1604@gmail.com
product-related questions.
Followed up with dissatisfied customers to find the
CAREER OBJECTIVE
best solution to their problems.
Reported any problems of daily shifts to the Organized and motivated final-year
supervisor.
student seeks an Entry-Level Human
Achievements:
Resource Administration position to
Handled messages and emails quickly and
efficiently, achieved a 80% customer satisfaction utilize high-level communication
rate. skills, leadership abilities and career
Reduced the order cancellation rate by 10%.
advancement

Interlane English Center 5/2022 - 7/2022

Teaching assistant EDUCATION
Organized and managed students in class, assisted
University of Foreign
students in reviewing and completing assignments. Language studies
Supported foreign teachers and prepared exam The University of Da Nang
preparation materials for students. | 2019-now
Observed and evaluated students' learning
Major: Business English
processes to provide information to parents.

ACTIVITY SKILL
Chuyen Hau Cung Project 11/2021 - 2/2022 Time management
HR team member
Attention to detail
Participated in the process of recruiting new project
members. Research and analysis
Monitored the personnel status of the project and
updated personnel information on a weekly basis.
Problem solving
Planned and wrote internal project communication Teamwork
posts.
Report monthly tasks to the team leader. English