BCTT - Nguyễn Đăng Khoa - 19472971

MINISTRY OF INDUSTRY AND TRADE
INDUSTRIAL UNIVERSITY OF HO CHI MINH CITY
FACULTY OF FOREIGN LANGUAGES
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INTERNSHIP REPORT
STUDENT’S FULL NAME: NGUYEN DANG KHOA
STUDENT’S ID: 19472971
CLASS: DHAV15C
COURSE: 2019-2023
SUPERVISOR’S NAME: DOAN PHAN PHUONG DUNG, M.A.
HCMC., 04/2023
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INTERNSHIP REPORT
STUDENT’S FULL NAME: NGUYEN DANG KHOA
STUDENT’S ID: 19472971
CLASS: DHAV15C
COURSE: 2019-2023
SUPERVISOR’S NAME: DOAN PHAN PHUONG DUNG, M.A.
HCMC., 04/2023
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Student’s name : Nguyễn Đăng Khoa
Student’s ID : 19472971
Class : DHAV15C
Course : 2019-2023
Student’s declaration: I declare that this internship report is my own work and does
not involve in plagiarism or collusion. I accept heavy penalty for any cheating or
plagiarism.
Date submitted : ……24/04/2023…….
Signed :
ACKNOWLEDGEMENT
I really would like to express my sincere and genuine gratitude to the numerous
personalities who have not hesitated to put in their time, belief, experience, uninterrupted
guidance, and devoted help that assisted me in successfully finishing the internship.
First of all, I would like to express thanks to the Faculty of Foreign Language of the
Industrial University of Ho Chi Minh City for providing me with all the fantastic conditions for
the internship.
In addition, I am extremely grateful to my internal guide Ms. Doan Phan Phuong Dung,
Professor, Faculty of Foreign Languages who supported me as my internship instructor. She
provided me with the opportunity to learn about specialist business expertise and these
suggestions helped me greatly improve my translation and interpretation skills.
Furthermore, I would like to thank the Faculty of Business Administration for providing me
with the opportunity to take up my internship in their organization. Moreover, I would like to
express my gratitude to Mr. Nguyen Ngoc Long, Vice Dean, Faculty of Business Administration
who provided me with professional guidance in Business Administration with insightful
suggestions, helping me gain valuable experience. We appreciate Mr. Long's guidance and
assistance.
Last but not least, I want to express my appreciation to all of my 5 group members who
worked with, helped me during this period, and helped me master the internship successfully.
In short, I want to express my gratitude to everyone who helped me overcome the
difficulties of my internship report.
SUPERVISOR’S COMMENTS
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SUPERVISOR: Doan Phan Phuong Dung,M.A.
SIGNED:
MARKER’S COMMENTS
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Final grade awarded: …8.5……
MARKER: ĐOÀN PHAN PHƯƠNG DUNG,M.A.
SIGNED:
Submitted by Nguyen Dang Khoa ID number: 19472971
Table of Contents
CHAPTER 1: INTRODUCTION AND CONTEXT OF THE INTERNSHIP REPORT ............................. 8
1.1 SELF-INTRODUCTION .................................................................................................................... 8
1.2 SIGNIFICANCE OF THE INTERNSHIP ......................................................................................... 8
CHAPTER 2: THE INTERNSHIP ORGANIZATION .............................................................................. 10
2.1 NAME, ADDRESS, HISTORY, VISION, AND OBJECTIVES ..................................................... 10
2.2 ORGANIZATION STRUCTURE .................................................................................................... 11
2.2.1 Organizational Chart .................................................................................................................. 11
2.2.2 Board of deans ............................................................................................................................ 12
2.3 PRODUCTS AND/OR SERVICES .................................................................................................. 13
CHAPTER 3: INTERNSHIP DESCRIPTION AND EXPERIENCE ........................................................ 15
3.1. JOB DESCRIPTION AND WORK ASSIGNMENTS .................................................................... 15
3.2. MAIN DUTIES AND RESPONSIBILITIES .................................................................................. 18
CHAPTER 4: REFLECTION OF THE INTERNSHIP .............................................................................. 21
4.1. REFLECTION ON DEVELOPED WORKING AREA AND SKILLS .......................................... 21
4.2. REFLECTION ON PERSONAL DEVELOPMENT DURING THE INTERNSHIP ..................... 21
CHAPTER 5: CONCLUSION .................................................................................................................... 23
5.1 INTERNSHIP EXPERIENCE SUMMARY..................................................................................... 23
5.2. RECOMMENDATIONS OR SUGGESTIONS .............................................................................. 24
Supervisor: Doan Phan Phuong Dung, M.A. Page 7

CHAPTER 1
INTRODUCTION AND CONTEXT OF THE
INTERNSHIP REPORT
1.1 SELF-INTRODUCTION
My full name is Nguyen Dang Khoa. I was born and raised in Tay Ninh City. Now I am a
senior student in the Faculty of Foreign Language at the Industrial University of Ho Chi Minh
city. I didn't have previous exposure to English until I started middle school.
When I first started learning English, I had great difficulty with it, and was also full of
challenges. Still, I tried to master my English for the sake of communicating with others in order
to understand the English language. Besides, I wanted to be part of some activities, and English
games at school, and to develop myself. When I was in high school, I realized that I still had a lot
of lexical and grammatical failures. My goal of studying English required much more training.
Translation, particularly.
Luckily, I passed my national university exam and got into the Industrial University of Ho
Chi Minh City, which was going to follow my dream. During my four years of college, I gained a
lot of knowledge and experience in translation. I encountered many challenges in translation at
first because there were so many subjects that I hadn't learned, such as contracts, business,
politics, economics, etc. I received a lot of kind help from teachers and friends, which helped me
even more.
In the future, I would like to apply the skills learned in my work as well as be able to share
them with future generations.
1.2 SIGNIFICANCE OF THE INTERNSHIP
I began this internship on December 26th, 2022, and completed it on March 12th, 2023.
Despite the fact that it didn’t last long, during this time, I learned many useful things through my
internship. I was able to improve my translation skills and expertise. Through my internship, I
learned many terms related to research, business and mathematics. This was a very useful source
of knowledge and experience for my future work. Furthermore, under my lecturer’s devoted
guidance and close supervision of faculty within an academic setting, I learned various
translation methods, techniques, writing styles, search engines, analysis and text research skills.
As a result, the intern has played an important role in my academic success and future.

Thanks to this internship, I was able to utilize the knowledge outside I had learned, which
helped me to enhance my knowledge, as well as improve my professional abilities. During the
internship period, I got acquainted with a new environment, new people, and new fields of
knowledge. I got a chance to meet and cooperate with friends who have helped me improve the
quality of our assigned task. Moreover, as a trainee, I need to acquire skills in time management
and set impeccable timing for each work.
In addition, soft skills will be an integral part of helping students land good jobs in the
future. Through activities in the working group, teamwork skills not only make teamwork easier
and more productive instead of working alone. Moreover, this helped me develop my skills of
communication and socialization with people, which makes communication efficient and has
many new ideas in the work.
All in all, the internship has brought me many valuable things. The knowledge I learned in
school was not enough for me to develop the future. As I progressed through the internship, I
realized that I had a lot of weaknesses to improve.

CHAPTER 2
THE INTERNSHIP ORGANIZATION
2.1 NAME, ADDRESS, HISTORY, VISION, AND OBJECTIVES
a. Information
Vietnamese name: Khoa Quản trị Kinh doanh
English name: Faculty of Business Administration (FBA)
Address: The 3rd Floor, D Building - 12 Nguyen Van Bao, Ward 4, Go Vap District, Ho
Chi Minh City.
Telephone number: 0283.9850 579 – 158
Email: infofba@iuh.edu.vn
Website: Faculty of Business Administration (iuh.edu.vn)
b. History
FBA is one of the major faculties of the Industrial University of HCMC. in the economic
field. Established in March 1999, FBA was previously known as Economics Faculty, which was
later separated into three faculties: Finance and Banking, Accounting and Auditing, and Business
Administration.
c. Vision
FBA aims to become a leading educational organization in business among the institutions
governed by the Ministry of Industry and Trade and is as qualified as in other advanced regional
countries in terms of high-quality human resources.
d. Mission
FBA is committed to providing high-quality human resources in business administration
with in-depth knowledge and professional skills, good attitude and business ethics meeting the
requirements of domestic and foreign businesses.
e. Objective
Since 2002, the management process based on ISO standards has grown and inherited the
educational philosophy of the Industrial University of Ho Chi Minh City. It serves as a guiding
principle for all IUH activities in order to achieve the organization's mission, vision, and quality
policy.

Using the educational philosophy of "Quality, Sustainable Development, International
Integration," IUH not only provides students with advanced, high-quality, and appropriate
training programs that are in line with international trends but also creates favorable conditions
for students to realize their full potential.
In particular, IUH focuses on equipping students with the required knowledge, abilities, and
attitudes to fulfill society's growing needs, as well as improving students' self-study, research, and
learning attitudes in preparation for a lifetime of learning. This will assist students in improving
themselves and developing their creative potential as well as their ability to integrate information
in order to adapt to the new technological age.
2.2 ORGANIZATION STRUCTURE
2.2.1 Organizational Chart

2.2.2 Board of deans

Currently, FBA has 81 staff with 02 Associate Professors, 13 Ph.D., 15 Ph.D. students
and the others holding a Master’s degree from abroad.
The faculty has 04 departments:
 Strategic Management Department – Head of the department: Dam Tri Cuong, Ph.D.
 Fundamentals Department – Head of the department: Nguyen Ngoc Hien, Ph.D.
 Operational Management Department- Head of the department: Nguyen Ngoc

Long, Ph.D.
 Marketing Department – Head of the department: Bui Van Quang, Ph.D.
2.3 PRODUCTS AND/OR SERVICES
After 11 years of development, FBA has a long list of accomplishments in both teaching
and scientific research. FBA offers two business administration and marketing training programs
to over 3500 students each year. The total number of students studied at faculty from the
beginning up to now are 16,693 at all levels from a vocational college, bachelor, master with full-
time, inter-connected, part-time, and international cooperation mode of study.
The Faculty conducts international training cooperation programs of studying abroad in-
country bachelor and master degrees with the United States, Taiwan, and South Korea in
Business Administration. In associated programs with the US, Taiwan, Canada, and South Korea
universities. Foreign lecturers teach the students.
FBA is also expressing social responsibility through Youth Union’s activities like Green
Summer and other voluntary and charity events at Ho Chi Minh City and nearby provinces such
as Beloved Mid-autumn, Volunteer In Spring. In addition to teaching, FBA also has implemented
activities to show social responsibility. FBA has campaigned to build a 70,000,000 VND-bridge,
a 30,000,000 VND-house for people in remote areas of Vinh Long province. Especially in the
last three years, FBA has set a target to campaign 100,000,000-VND each year to carry out social
and charity work, and the results demonstrate that the goals are annually met.
Besides performing professional work, FBA’s lecturers are also actively involved in
cultural activities organized by the Trade Union and achieved many high achievements such as
Music contests for employees, Sports contests, and other activities to celebrate International
Women’ day and Vietnamese Women’s day.
In addition to teaching, the faculty of Business Administration also participated in national
and international conferences. All conferences and seminars have attracted the participation of

many businesses, scientists, domestic and foreign experts in the fields of Finance – Business
Administration, Marketing, Accounting, Tourism, and Economics. Up to 2016, the Faculty has
over 150 published scientific works, including articles, scientific research topics at all levels,
textbooks, etc.
The emulation titles of FBA:

 The Prime Minister’s award for collective: 04 awards
 Excellent labor collective: 03 awards
 The HCMC Federation of Labor’s award: 01 award
The emulation titles of FBA’s individuals:
 Labor medal III for individuals: 01
 Commendation of The Prime Minister’s award: 01
 Soldiers of emulation of Ministry of Industry and Trade
 Commendation of Minister of Industry and Trade
 And other annual emulation titles for Soldiers of emulation

CHAPTER 3
INTERNSHIP DESCRIPTION AND EXPERIENCE
In the two months from December 26th, 2022 to March 12th, 2023. I had a special
opportunity to work as a translator at IUH’s Faculty of Business Administration. During the two-
month internship, I accumulated a great deal of useful knowledge, necessary professional abilities
as well as valuable practical experience in the translation field.
3.1. JOB DESCRIPTION AND WORK ASSIGNMENTS
My work during this internship was to translate a book called “Partial Least Squares
Structural Equation Modeling (PLS-SEM) Using R” by (Joseph F. Hair Jr. · G. Tomas M.
Hult · Christian M. Ringle · Marko Sarstedt · Nicholas P. Danks · Soumya Ray). I worked in a
group of seven members in order to translate the 210-page book. I was assigned to translate
chapter 6 (from page 115 to page 136) and Index (from page 195 to page 197) of the book within
the first three weeks of the course. Then, we were involved in Management with translating a
one-fourth 145-page book called “ENT 206 Customer Relationship” by the course team of the
National Open University of Nigeria (from page 37 to page 63). My task was to translate the
contents from page 51 to page 57. Despite working remotely, we maintained a professional work
ethic and monitored the proper progress of each task. Thanks to the dedicated guidance of Dr.
Thanks to the efforts of Long, Mrs. Dung and my team, the translation of the book was
successfully completed.
After two months of hard work, the book's translation was accomplished. Below is an
overview of the work schedule for the week:

Date Task Notes
Contents of the meeting

with Dr. Long on Zoom:
- Dr.Long's introductions on
the Faculty of Business
Administration.
- The trainees' self-

December 26 , th
th
Internship introduction introduction and

2022
expectation.
- Dr.Long's giving
assignments of the entire
internship and the weekly
detailed tasks to the whole
group.
December 27 , Receiving the 1 translation document - Partial

th st - Translating the Preface
2022 to Least Squares Structural Equation Modeling and About the Authors
January 1 , st
(PLS-SEM) Using R - Joining a group meeting
2023 (Sunday at 7 pm).
(Joseph F. Hair Jr. · G. - Translating Chapter 6:

January 2 , nd
th
Tomas M. Hult · Christian M. Ringle Evaluation of the
2023 to Structural Model from
· Marko Sarstedt · Nicholas P. Danks
January 8 , th page 115 to page 136.
· Soumya Ray)
2023 - Joining a group meeting
(Sunday at 7 pm).

January 9 , th
th
- Translating from page 115
2023 to Translating the Chapter 6: Evaluation of the to page 136.
January 15 , Structural Model from page 115 to page 136.

th
t5th
- Joining a group meeting

2023 (Sunday at 7 pm).
February 6 , th - Continue translating Index

2023 to from page 195 to page 197.
February 15 , th
Continue translating Index from page 195 to page - Joining a group meeting
2023 197. (Sunday at 7 pm).
- Checking and editing all

February 16 , th
Receive peer’s translations in group and edit the translation part and
2023 to
format. format.
February 23 , rd
- Joining a group meeting

2023
(Sunday at 7 pm).
Receiving the 2 translation document - ENT 206

nd - Translating from page 51
February 24 , th
th
- Customers Relationship Management to page 57.

2023 to March
(Dr.Aturu-Aghedo et al.) - Joining a group meeting
5 , 2023
th
th
(Sunday at 7 pm).
- Submitting the translation

to the group leader.
- Compiling document.
March 6 , th
th
- Checking the overall

2023 to March Completing the translation
format of the translated
11 , 2023
th
document.
- Submitting to the
instructor.
March 12 , th
nd
End of the internship

2023

3.2. MAIN DUTIES AND RESPONSIBILITIES

My work during this internship was to translate a book called “Partial Least Squares
Structural Equation Modeling (PLS-SEM) Using R” by (Joseph F. Hair Jr. · G. Tomas M.
Hult · Christian M. Ringle · Marko Sarstedt · Nicholas P. Danks · Soumya Ray) and “ENT 206
Customer Relationship”. I have acquired a wide range of knowledge about translation, including
vocabulary, grammar, reading comprehension, and translation techniques.
Thanks to this internship, I learned much benefic knowledge and found out that a good
translator requires more than other skills such as information processing, basic knowledge of the
subject matter, and the ability to switch languages. While working with a wide variety of
information materials, I am keenly aware of the importance of comprehension. I think simply
translating the text literally and omitting the link details will never convey the information of the
research paper, which led to I took the challenges of integrating translation.
I determine the positioning and read skimming the text throughout the document to be
translated. Next, I read the documents translated into Vietnamese related to the subject of the
book I was requested to translate. I also looked up dictionaries and searched the Internet for the
meanings of words I didn't understand. Then translate every sentence in every paragraph and
check and proofread the entire translation.
Here is part of the translation that I completed:
The original text:

The translated text:
6.1 Đánh giá các vấn đề về tính đồng tuyến của mô hình kết
cấu
Các hệ số mô hình cấu trúc cho các mối quan hệ giữa các cấu trúc có
nguồn gốc từ việc ước tính một loạt các phương trình hồi quy. Vì các ước
tính điểm và lỗi tiêu chuẩn có thể bị sai lệch bởi các mối tương quan mạnh

mẽ của từng bộ cấu trúc dự đoán (Sarstedt & Mooi, 2019; Chap. 7), Các
hồi quy mô hình cấu trúc phải được kiểm tra cho các vấn đề cộng tuyến
tiềm năng. Quá trình này tương tự như đánh giá các mô hình đo lường
hình thành, nhưng trong trường hợp này, điểm số xây dựng của các cấu
trúc dự đoán trong mỗi hồi quy trong mô hình cấu trúc được sử dụng để
tính toán các giá trị hệ số lạm phát phương sai (VIF). Các giá trị VIF
trên 5 là dấu hiệu của các vấn đề cộng tác có thể xảy ra giữa các cấu trúc
dự đoán, nhưng tính cộng tác cũng có thể xảy ra ở các giá trị VIF thấp hơn
là 3-5 (Becker, Ringle, Sarstedt, & Völckner, 2015; Mason & Perreault,
1991). Nếu đa cộng tuyến là một vấn đề, một tùy chọn thường xuyên được
sử dụng là tạo ra các cấu trúc cao hơn (Hair, Risher, Sarstedt, & Ringle,
2019; Hair, Sarstedt, Ringle, & Gudergan, 2018; Chap. 2; Sarstedt et al.,
2019).
6.2 Đánh giá tầm quan trọng và mức độ liên quan

của các mối quan hệ mô hình cấu trúc
Trong bước tiếp theo, dấu hiệu của các hệ số cộng tuyến và mức độ phù
hợp của các hệ số cộng tuyến được đánh giá. Tương tự như đánh giá trọng
số chỉ số hình thành (7 Chap. 5), Đánh giá dấu hiệu xây dựng dựa trên các
lỗi tiêu chuẩn tự thân vận động làm cơ sở để tính toán giá trị T của các hệ
số đường dẫn hoặc các khoảng thời gian thay thế (Streukens & Leroi-
Werelds, 2016). Một hệ số đa cộng tuyến có ý nghĩa ở mức 5% nếu giá trị
0 không rơi vào khoảng thời gian xác nhận 95%. Nói chung, phương pháp
phần trăm nên được sử dụng để xây dựng các khoảng tin cậy (Aguirre-
Urreta & Rönkkö, 2018). Đối với một bản tóm tắt về bootstrapping, hãy trở lại
Chap. 5.

CHAPTER 4
REFLECTION OF THE INTERNSHIP
4.1. REFLECTION ON DEVELOPED WORKING AREA AND SKILLS
Throughout my prior periods of study, I had the opportunity to contact a lot of knowledge
related to professional abilities as well as soft skills. Through two months of internship, I learned
so much from a range of topics in translation as well as professional skills. I realize that an
internship is a fantastic opportunity, and it has improved my knowledge, that I can actually apply
the knowledge that I've learned. This was the first time I was exposed to a formal academic
document on Business Administration that was provided by my instructor, Dr.Long. I gained a
lot of knowledge in academic literature related to business. This gave me wonderful opportunities
to develop my translation skills and my future job prospects.
During the first days of the internship, I have no work experience, I encountered many
difficulties because I had absolutely no knowledge related to the field of terminologies of
Business Administration. I encountered many difficulties when translating documents from
English to Vietnamese. The thing that worries me the most is whether the words that I translate
are correct and easy to understand for the reader or not and translating documents without paying
attention to the context. Through the two-month translation process, with the enthusiastic support
of teachers and team members, helped me learn how to choose the appropriate words between
English- Vietnamese in the right context. Besides, I gained a variety of knowledge in academic
literature related to Business Administration.
Furthermore, based on the close supervision of Mr. Long and Mr. Dung, working with
them was the best way for me to learn a lot of knowledge related to professional skills. Under Ms.
Dung's guidance, inspiration and advice, I learned a lot of knowledge related to the field of
translation. Especially Dr. Long also introduced and guided how to install and use Mendeley
software to cite documents accurately, quickly, and conveniently. This is really greatly important
and indispensable for my graduation thesis, writing research, etc.
4.2. REFLECTION ON PERSONAL DEVELOPMENT DURING THE
INTERNSHIP
During my two-month internship, I learned and gained lots of knowledge as well as had the
fantastic opportunity to apply my experiences in a working environment that was very different

from school. Additionally, I learned a lot to develop myself at the Faculty of Business
Administration at the Industrial University of Ho Chi Minh City.
Thanks to the internship, I gained a lot of experience and knowledge that helped me to feel
less overwhelmed about my future job. Thanks to the translation of the materials on the business
field I have improved a lot of new academic vocabulary, knowledge as well as academic
literature about the business. Besides, through the process of translating documents, also helped
me improve my grammar, lexical, etc.
Furthermore, I also had the opportunity to practice many soft skills thanks to the group
activities. Gradually, the communication increased, and I actively learned about working at an
agency, working proactively, and cooperating with everyone. I also confidently expressed my
opinion, shared it with everyone, discussed it, and finished it well. Luckily, my teamwork and
communication skills improved even more after this internship. I believe that with good
communication skills, I will be able to easily fit into my future job and work well with others.
I started managing my time effectively and overcame my workload. By attending the
internship course, I learned how to manage my time correctly in order to finish my assignments
on time. Time management can be a difficult soft skill at first, and I am no exception. I tried to
manage my time but failed and gave up many times. So far, I have had the opportunity to
participate in this internship. I started managing my time again and recognizing the value of
failure. It taught me a lesson and I learned from the experience. As a result, workloads can be
properly balanced and scheduled for optimal results.
Besides, I also had the opportunity to work with group-mates who had the strict discipline
to achieve their goals. This allowed us to establish effective mutual contact and communication
when working in teams. By listening to group members, sharing life's problems, and taking
responsibility through teamwork, a spirit of solidarity and strong camaraderie was built within the
group.
All in all, my internship time was not much, but I gained valuable knowledge. I believe
they will help me in my future work. Also, the assignments during the internship helped me
recognize the knowledge I was lacking. So I have to keep learning and keep improving.

CHAPTER 5
CONCLUSION
5.1 INTERNSHIP EXPERIENCE SUMMARY
I have gained many valuable experiences and lessons at the Industrial University of Ho Chi
Minh City's Faculty of Business Administration. I felt that was a fantastic period of time. I spent
a lot of time working with my friends, and my teacher's devoted guidance. Although my
internship was just two months long, it was enough too for me to gain new knowledge outside of
my major, and gain new soft skills as well as language-related fields that helped me later in my
career.
During this internship, My practice has been a wonderful opportunity, and I've experienced
as a real translator. This is an opportunity that I have to utilize in all of my skills, which has
helped my own skills improve. Besides, having worked in a professional environment at the
Faculty of Business Administration, I have gained new expertise that could help me in the
working environment of my future job.
Furthermore, I gained a lot of new academic literature in the Business Administration field.
Things I never learned before, this was an opportunity for me to grasp the future. In addition,
during internships, I have trained my ability to manage time more effectively, focusing time on
the main content, and managing time to avoid unnecessary waste in parts.
This internship helped me develop myself more than before. I learned good qualities from
my team members as well as practiced some important qualities such as communication,
negotiation, discussion, etc that helped me develop my life skills.
In summary, I am extremely grateful to be an intern at the Faculty of Business
Administration. I gained a lot of experience as well as soft skills. The internship has changed me
so much, it shows me my own strengths and weaknesses in my experience as a translator. And
since then, I realized that was not enough in class. We have to bring theory into practice because
new practices bring about new experiences, new knowledge, and an essential skill in life and in a
professional working environment.

5.2. RECOMMENDATIONS OR SUGGESTIONS
During the 2 months of my internship, it brought me a lot of precious things and I have
gained a lot of experience and knowledge. Besides, I would also like to sincerely suggest making
a contribution to the next internships.
First of all, The faculty of Foreign Language should expand the relationship with more
companies, the internship program, and businesses to connect with students in need of internships
to provide students with a variety of opportunities to intern with companies and businesses.
Additionally, students should prepare well both knowledge and some soft skills such as
cooperation and time management. Besides, students should cultivate technology skills as using
computers or Microsoft. Students should have professional work styles because they have to
work with large companies and businesses. For this reason, the attitude to work must be carefully,
professionally, responsibly and ahead of schedule.
Last but not least, students should take part in numerous seminars to broaden their
knowledge and perspective. They should be exposed to many different cultures, much more new
knowledge so that they have more experience when they enter a work environment.

REFERENCES
1. Faculty of Business Administration (FBA). About the FBA from
http://fba.iuh.edu.vn/en/
2. Faculty of Business Administration (FBA). The organization structure from
https://fba.iuh.edu.vn/en-about-us/board-of-administrators/ , https://fba.iuh.edu.vn/en-about-
us/organizational-chart/
3. Faculty of Business Administration (FBA). The internship organization from
https://fba.iuh.edu.vn/en-about-us/history/

APPENDICES

























RUBRICS FOR ACADEMIC
SUPERVISOR
COURSE NAME: INTERNSHIP
COURSE CODE: 420300158628
Name of the academic supervisor : ......... Đoàn Phan Phương Dung,M.A. .....
Student name: ................ Nguyễn Đăng Khoa ................... ID no: 19472971
Stude
CONTENT Performance Indicator Score nt’s
score
Language - Rules of APA, grammar, usage, and punctuation are followed; spelling is correct. 8/10
use of the Language is clear and precise; sentences are consistently strong with varied
9-10
internship structure.
report Writing is at graduate level.
- Paper contains few APA, grammatical, punctuation and/or spelling errors.
6-7-8
Language is occasionally unclear or in conversional tone with/without jargon.
- Paper contains numerous APA, grammatical, punctuation, and/or spelling errors.
3-4-5
- Language is frequently unclear or in conversional tone with jargon.
- Paper contains numerous APA, grammatical, punctuation, and/or spelling errors.
Language is often unclear or in conversional tone with jargon which obscures 0-1-2
meaning.
Structure - Structure of the paper is clear and easy to follow. 1/2
2
and format - Paper follows designated guidelines
of the - Structure of the paper is not easy to follow.
internship Paragraph transitions need improvement. 1
report - Paper follows most guidelines.
- Organization and structure detract from the message of the writer.
INTERNSHIP
Paragraph is disjointed and lack transition of thoughts. 0

REPORT
- Paper lacks many elements of correct formatting with no title page

Content of - Student is able to describe their school, the internship company and their tasks in a 2/3
Chapter 1 clear, precise and professional manner. Evidence meets all requirements. 3
,2 and 3
- Student is able to describe their school, the internship company and their tasks.
Lack some evidence and/or some evidence is inappropriate. 2
- Descriptions are unclear and unprofessional. Lack most evidence and/or most
1
evidence is inappropriate.
- No introduction and/or description is provided 0
Content of - Student is able to clearly articulate all of the following: their most important 18/ 20
Chapter contribution to the internship; areas of personal growth; personal strengths
18-20
4,5 discovered through the internship; areas for personal improvement; academic and
career goals.
- Student is able to articulate most of the following: their most important
contribution to the internship; areas of personal growth; personal strengths
14-16
discovered through the internship; areas for personal improvement; academic and
career goals.
- Student is able to articulate some of the following: their most important
contribution to the internship; areas of personal growth; personal strengths 10-12

career goals.
- Student is able to articulate a few of the following: their most important

contribution to the internship; areas of personal growth; personal strengths
6-8
career goals.
- Student does not articulate their most important contribution to the internship;
areas of personal growth; personal strengths discovered through the internship; 2-4
areas for personal improvement; academic and career goals.
- No reflection is provided. 0
- Dresses appropriately, is punctual, displays positive attitude and confidence 5/5
4-5
ATTITUDE
- Accepts and follows all assigned tasks through

- Dresses appropriately, is sometimes late, displays positive attitude and confidence
- Often accepts assigned tasks and follows most of them through 3-2
- Dresses inappropriately, is always late, displays negative attitude and confidence
- Sometimes accepts assigned tasks but fails to follow most of them through 0-1
TOTAL (Academic Advisor: 40%) 34/40

Internship (Internship Supervisor: 60%) 51/60
FINAL SCORE 8.5/10
Date: 24/04/2023
Signature
Đoàn Phan Phương Dung

WEEKLY ONLINE MEETINGS
Week 1: December 26th, 2022 - January 1st, 2023
Week 2: January 2nd, 2022 - January 8th, 2023
Week 3: January 9th, 2023 - January 15th, 2023

Week 4: February 6th, 2023 - February 12th, 2023
Week 5: February 13th, 2023 - February 19th, 2023

Week 6: February 20th, 2023 - February 26th,2023
Week 7: February 27th, 2023 - March 5th, 2023

Week 8: March 6th, 2023 - March 12th, 2023

BCTT - Nguyễn Đăng Khoa - 19472971

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MINISTRY OF INDUSTRY AND TRADE

INDUSTRIAL UNIVERSITY OF HO CHI MINH CITY

FACULTY OF FOREIGN LANGUAGES

STUDENT’S FULL NAME: NGUYEN DANG KHOA

STUDENT’S ID: 19472971

SUPERVISOR’S NAME: DOAN PHAN PHUONG DUNG, M.A.

INDUSTRIAL UNIVERSITY OF HO CHI MINH CITY

FACULTY OF FOREIGN LANGUAGES

STUDENT’S FULL NAME: NGUYEN DANG KHOA

STUDENT’S ID: 19472971

SUPERVISOR’S NAME: DOAN PHAN PHUONG DUNG, M.A.

INDUSTRIAL UNIVERSITY OF HO CHI MINH CITY

FACULTY OF FOREIGN LANGUAGES

Student’s name : Nguyễn Đăng Khoa

Date submitted : ……24/04/2023…….

SUPERVISOR: Doan Phan Phuong Dung,M.A.

Final grade awarded: …8.5……

MARKER: ĐOÀN PHAN PHƯƠNG DUNG,M.A.

Supervisor: Doan Phan Phuong Dung, M.A. Page 7

Supervisor: Doan Phan Phuong Dung, M.A. Page 8

Supervisor: Doan Phan Phuong Dung, M.A. Page 9

Supervisor: Doan Phan Phuong Dung, M.A. Page 10

Supervisor: Doan Phan Phuong Dung, M.A. Page 11

2.2.2 Board of deans

Supervisor: Doan Phan Phuong Dung, M.A. Page 12

 Fundamentals Department – Head of the department: Nguyen Ngoc Hien, Ph.D.

 Operational Management Department- Head of the department: Nguyen Ngoc

Supervisor: Doan Phan Phuong Dung, M.A. Page 13

The emulation titles of FBA:

Supervisor: Doan Phan Phuong Dung, M.A. Page 14

Supervisor: Doan Phan Phuong Dung, M.A. Page 15

Date Task Notes

Contents of the meeting

- The trainees' self-

Internship introduction introduction and

December 27 , Receiving the 1 translation document - Partial

(Joseph F. Hair Jr. · G. - Translating Chapter 6:

Supervisor: Doan Phan Phuong Dung, M.A. Page 16

2023 to Translating the Chapter 6: Evaluation of the to page 136.

January 15 , Structural Model from page 115 to page 136.

- Joining a group meeting

February 6 , th - Continue translating Index

- Checking and editing all

- Joining a group meeting

Receiving the 2 translation document - ENT 206

- Customers Relationship Management to page 57.

- Submitting the translation

- Checking the overall

End of the internship

Supervisor: Doan Phan Phuong Dung, M.A. Page 17

3.2. MAIN DUTIES AND RESPONSIBILITIES

Supervisor: Doan Phan Phuong Dung, M.A. Page 18

The translated text:

Supervisor: Doan Phan Phuong Dung, M.A. Page 19

6.2 Đánh giá tầm quan trọng và mức độ liên quan

Supervisor: Doan Phan Phuong Dung, M.A. Page 20

Supervisor: Doan Phan Phuong Dung, M.A. Page 21

Supervisor: Doan Phan Phuong Dung, M.A. Page 22

Supervisor: Doan Phan Phuong Dung, M.A. Page 23

Supervisor: Doan Phan Phuong Dung, M.A. Page 24

Supervisor: Doan Phan Phuong Dung, M.A. Page 25

Supervisor: Doan Phan Phuong Dung, M.A. Page 26

Supervisor: Doan Phan Phuong Dung, M.A. Page 27