1A

B: PT Kacipta Karya. Good Morning. May I help you?

A: Good morning. I am Depita secretary Mr. Irawan from PT MITRA LESTARI. I want to ask
you about the price list of the sofa that was promised last week.
B: oh. Ok ms. Wait a moment please, I want to check the price list first.
Oke ms, I find the price list of the sofa. So do you want to receive a price list via email or
whatsapp?
A: Whatsaap please.
B: may I have your Whatsapp number?
A: yes, of course. My whatsapp number its 087887354363
B: ok miss, I will send the pricelist you can check your whatsapp
A: oke thankyou ms
B: you’re welcome.

1B
B: Hallo. Good morning. Roda Garuda Mas. May I help you?
A: Hallo. Good morning. I am depita secretary from Purchasing Manager Emerald Jakarta Hotel.
I want to ask you to send me a offer letter with a price list.
B: yes of course. May I have you email address?
A: yes sure. My email address is depita@gmail.com
B: ok. I will send the offer letter and the price list by email this afternoon after lunch.
A: oke. Thank you.
B: you’re welcome.
2A
B: Hallo. Good morning. May I help you?
A: Good morning. I am a secretary of mr… from PT NBA. I want to tell you about the proposal I
asked for 2 week ago. Please make the content of the proposal not only bout life insurance but
include health insurance.
B: yes miss, I will include health insurance into the content of the proposal.
A: And can I have that proposal tomorrow morning?
B: yes sure miss. May I have you email address?
A: yes of course. My email address is depita@gmail.com
B: I will send the proposal by email tomorrow morning.
A: ok thank you ms.
B: you’re welcome.

2B;
B: Hallo good morning. Jatra idola Tour. May I help you?
A: Good morning. I am depita a secretary of Ms. Nila from Trikomindo Utama. I want to book a
plane ticket for a business trip to Taiwan on Wednesday, 17 March.
B: oke miss. For March 17 we had morning flight of 7 and 9. Which one you will take?
A: 7 am please.
B: Do you will take to choose economy class or business class?
A: Business class please.
B: May I have your phone number please?
A: my phone number is 23566
B: ok. Your flight for 17 march at 7 am and business class and your phone number 23566. It’s
that right?
A: yes, that’s right.
B: May I have your email address?
A: my email address is depita@gmail.com
B: okay. I will send plane tickets to your email.
A: Thank you for your help.
B: you’re welcome