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About Flipkart

In 2007, we started the Flipkart journey by selling books online. But now, over a decade later, our story is
quite different. Today, Flipkart is India’s largest online marketplace and one of India’s leading technology
powerhouse that is disrupting the way India shops online. What has got us here? The dynamic, passionate
and talented folks we call Flipsters!

Our core values define our identity and form the basis of our actions and reflect in everything that we do at
Flipkart. Values enable us to shape the desired organizational culture in which each Flipster can thrive and
be at their best.

We believe in taking bold bets and changing the paradigm, having a sense of urgency to solve problems
strategically and putting great ideas into action. We look at the world from our customer’s point of view and
keep customers at the heart of everything we do. We strive to do the right thing always and be committed to
our customers and stakeholders.

About the Team


Flipkart Furniture team consists of categories like Beds, Sofa, Mattress, Wardrobes, TV Units, DIY Furniture
and many more. Flipkart Furniture enjoys the top position in the online Furniture Market and is the biggest retailer of
Furniture in India.

 
About the Role

A KAM at Flipkart, Own the terms of business with the vendor - products, returns, ordering, etc. Ensure
high-share of mind from the vendor. Build deep ties. Make vendors partners in driving disruptive changes for the
category.

What you’ll do:

Business strategy
● Know the customer: Deeply understand customer behaviour, develop new customer
insights
● Own the business: Co-own the P&L, develop the business model, understand
where opportunities are and create a viable business to service them
● Know the market: Stay on top of trends in an ever-changing landscape, find
opportunities and prioritize based on size, internal capabilities, etc.
● Know the competition: Understand online and offline players. Ensure Flipkart
selection stays well ahead of competition
● Influence the leadership: Convert strategies into action by liaising with
cross-functional leadership and drive the changes required
Vendor Management
● Develop deep and long standing relationship with the vendors - to drive
relationships from the strategic to the tactical
● Own the terms of business with the vendor - products, returns, ordering, etc.
● Ensure high-share of mind from the vendor. Build deep ties.
● Make vendors partners in driving disruptive changes for the category
Market Understanding
● Develop a thorough knowledge of the market - short term and long term trends
● Have an in depth knowledge of competition and vendor and ability to influence the
market
● Develop and implement industry best practices. Move the industry with you!
Selection and Offers
● Work with teams to get the best possible selection & sellers onboarded.
● Own cost improvement and overall portfolio management
● Manage in store promotions along with brands - make brands partners in customer

communication
● Make Flipkart the “destination of choice” for the customers through the largest and
the greatest assortment of products on offer
● Drive portfolio management for best offers and discounts for the customers
Fulfilment and Inventory
● Key driver of working capital management and inventory - ensure an optimal
● Develop and manage a fulfilment strategy with the brands to ensure best selection
along with the optimal cost and service.
People leadership
● Build, retain and groom a strong team to deliver across functions
● Set goals, define KPIs and ensure team tracks effectively towards goals
What you’ll need:
● Educational background – Graduation, MBA from Tier 1 Institute
● Knowledge of Retail, consumer goods industry is a plus
● Desire and ability to think like the customer
● Ability to translate strategies into execution plans and take them to completion
● Highly analytical
● Willing to take calculated risks to grow the category
● Excellent verbal and written communication with interpersonal skills
● Strong understanding of technology and business
● Must be willing to learn
● Ability to connect with people across teams & levels
● Strong bias for Action - Flipkart works at a very rapid pace

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