LEARNING AND TRAINING AT WORK

1. A trainee accountant has been given a mentor at his firm. This mentor will be available to the student if he
has any questions or needs further information about anything to do with his job.

This would be an example of ___________ learning for the trainee accountant.

Which word correctly fills the gap in the sentence above?

Incidental/formal/informal/self‐managed*

*delete as appropriate

2. Learning can be defined as ‘the process of acquiring knowledge through experience, which leads to a
change ___________’.

Which word correctly completes this sentence?

A Perception

B Understanding

C Behaviour

3. Which TWO of the following are features of a ‘learning organisation’?

(i) Learning from others and past experience

(ii) Avoidance of the risk of failure where possible

(iii) A detailed system of controls over employee activities

(iv) Generation and transfer of knowledge throughout the organisation

A (i) and (ii) only

B (i) and (iii) only

C (i) and (iv) only

D (ii) and (iv) only

4. Kolb has suggested that there are four stages in the learning process. Which is NOT one of these stages?

A Experience

B Active experimentation

C Observation and reflection

D Divergent
 5. According to Honey and Mumford, whatstyle of learning is being adopted by each person?

Pragmatist Reflector Activist

J dislikes reading instruction booklets and prefers a

hands‐on approach to learning.
H learns by watching others undertake a task first,
before trying to imitate them.

6. Kolb argued that there are four stages to learning which always begins with concrete experience.

Is this statement TRUE or FALSE?

A True

B False

7. Accommodative learners enjoy concrete experiences and active experimentation.

Is this statement TRUE or FALSE?

A True

B False

8. Which of the following learning styles is best adjusted to acquiring knowledge from group interaction and
team work?

A Activist

B Reflectors

C Theories

D Pragmatist

9. Honey and Mumford classified four different learning styles.

Which of the following statements accurately describes the pragmatist?

A Prefers to understand principles

B Prefers to think things through first

C Prefers to try things ‘hands‐on’

D Prefers to see practical examples

10. An important implication of Kolb and Honey and Mumford’s theories is that people will tend to learn
more effectively if:
A learning involves a significant amount of repetition

B learning is geared to their preferred learning style

C learning is supported by an enthusiastic teacher

D learning appears to offer tangible practical benefits

11. Which term matches each definition?

Definition Training Education Developement

‘The activities which aim at developing skills,

values and understanding required in all
aspects of life.’

‘The growth or realisation of a person’s

ability and potential through conscious or
unconscious learning.’

12. The following are the stages in the training and development process:

(i) Identification of needs

(ii) Evaluation and validation of the training programme

(iii) Programme design

(iv) Setting training objectives

In what order should these steps occur?

A (i), (iii), (ii), (iv)

B (iv), (i), (iii), (ii)

C (i), (iv), (iii), (ii)

D (iv), (ii), (iii), (i)

13. Alex is undertaking performance appraisal on his staff for the year. What stage in the training and
development process would this be included within?

A Evaluation and validation

B Setting training objectives

C Identification of needs

D Programme design
14. “Peter has recently been posted by wind energy company be Zephxz to the country of Expatria There he
attended, during working hours, a course at his workplace on the history and culture of Expatria. He also
attends an evening course at a local university on the assessment of wind energy sites?”
Education Training
History and culture of Expatria
Assessment of wind-energy sites

15. “Steve has always felt that he learns more effectively by doing a task rather than watching someone else
do it and by feeling rather than thinking about the experience Ronnine on the other hand, prefers to
watch the task being performed and then think about the experience”.
Which TWO of the following learning styles are evident in Steve and Ronnie, according to Kolb’s theory?
a) Accommodating
b) Converging
c) Assimilating
d) Diverging

16. Which of the following describes the approach of the ‘Theorist’ in Honey and Mumford’s learning styles?
a) Deliberate testing(activist)
b) Actual experience(pragmatist)
c) Observation and review(reflector)
d) Forming rational schemes

17. A learner ponders experiences, observation them for many different perspectives, and thinking about
what to do before they do anything:
Which of Honey and Mumford’s learning styles does this learner embody?
a) Activist
b) Theorist
c) Pragmatist
d) Reflector
18. Which of the following first stage of describes the Kolb’s learning cycle, where the person is learning
something new?
a) Concepts and generalizations
b) Concrete experiences
c) Observation and reflection
d) Concepts in new situations

19. Which of the following characterizes the preferred learning styles of the “reflector” as suggested by
Honey and Mumford?
a) To observe and consider closely
b) To tackle practical issues meticulously
c) To act quickly and incisively
d) To read and remember fully

20. Are the following statement regarding Honey and Mumford’s learning styles true or false?
True False
 Activist prefer a theoretical approach to training rather
 than a hand on approach
 Reflectors needs to work at their own pace, thinking out
their conclusions carefully

21. “An employee has been identified as very good at trying out ideas to see if they work in practice, and
aiming to find improved methods”.

Which of Honey and Mumford’s learning styles is represented by this employee?

a) Theorist
b) Reflector
c) Pragmatist

22. Which of the following is a characteristic of the second stage of Kolb’s learning cycle, observation and
reflection?
a) The person learns something new 1
b) The person assesses how and when to apply what has been learned 3
c) A new experience is accepted or rejected 4
d) An experience is reviewed 2

23. Which of the following is NOT one of Honey and Mumford’s learning style?
a) Activism
b) Pragmatism
c) Theorism
d) Imaginisim

24. What is the next stage in the employment process after an employee has been successfully recruited?
a) Orientation
b) Induction
c) Counseling
d) Familiarization

25. Which of the following is the primary purpose of an employee development programme?
a) The organization is capable of meeting its human resource needs
b) All staff is professionally qualified
c) All staff is always trained to the maximum level of their ability
d) All managers have the correct skills to enable them to complete their immediate tasks.