Hazel B.

Serrano
BSBA-HRM 3
TRANDEV-582

COMPETENCY AUDIT REPORT

Employee Hazel B. Serrano August 5, 2023

Date
Name
Unit Tacloban City
Assignment

Job Title Clerk (part time)

Assessment
Competency
Description
Required Needs
Lack Competent
Improvement

Encoding and
Data Processing
Can identify customers wants and needs to provide the right
services and products, to maximize customer satisfaction. ✔
Properly stored and organized for employees to easily
Filing and Storage
of Records
retrieve for later use. Typically create a filing system and
organize documents in orders like chronological,
✔
alphabetical, subject matter or numerical.

Networking Can build relationships with others, both in person and

Skills
online. Also be skilled at maintaining those relationships
and growing network over time.
✔
Legend: Lack = Needs Full Training; Needs Improvement = Needs Partial Training, and Competent = Needs no Training

Findings: Ms. Serrano is only competent in terms of Encoding and Data Processing and Filing and Storage of
Records however she needs improvement in the area of Networking Skills.