SILVIA BUI (13/08/1993)

Visa :Student//Exp:2020
22 Dryden st Campsie
buitranget@gmail.com
0405158695

 PERSONAL STATEMENT
Dynamic personality with sound experience providing personalized customer care.
Outgoing and friendly individual with notable success serving customer in fast-
paced and challenging environments. People oriented, a talented multitasker, and
always greet people joyfully and happily.
 HIGHLIGHTS
-Good use of EFTPOS, POS
-Works well under pressure -Sound understanding of coffee: dose, extraction,
-Exceptional interpersonal skills machinery and a willingness to learn difrerent
-Highly responsible and reliable brewing methods
 WORK HISTORY
o Barista/ Front of house staff
Basket brothers Surry Hills (March 2018-present)
Penny Lane Bar&Cafe UTS Ultimo (2017-2018)
Bellagio cafe Bondi (2016-2017)

Responsibilities:
- Customer service including till, reservations.
- Making coffee to highly consistent quality and standard
- Handling big volume of coffee in a daily basis:6-8 kilos alone and 10-12 kilos in a team of 2 baristas
- Advanced and creative latte art
- Adjusting grinders
- Taking order and working with POS system, greeting customers and giving menu recommendations
- Making other cold beverages including Frappes, smoothies, juices ...
- Basic food preperation and light cooking duties
- Basic cocktails making.
o Cafe Allrounder (Jan 2016-Jan 2017)
Window Cafe& Restaurant 256 Chapel Rd, Bankstown

Responsibilities:
-Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
-Promptly served all food courses and beverages to guests.e
-Answered questions about menu selections and made recommendations when requested.
-Regularly checked on guests to ensure satisfaction with each food course and beverages.
-Routinely cleaned working areas.

o Sales assistant (Jan 2016- May 2016)

IGA Bondi Beach 156 Curlewis St, Bondi Beach

Responsibilities:
-Ran register efficiently and kept line moving even on busy shifts to ensure customers were greeted
promptly and served quickly.
-Prevented loss of goods
- Arranged and displayed products effectively

 EDUCATION
Bachelor of Business, 2011-2015
Master of Business Administration, 2016-present
RSA NSW

 LANGUAGE
 Vietnamese English
 AVAILABILITY
Mondays to Sundays. Flexible day and night shift