Franchisee

Opportunity to own
World’s biggest E-mall

Nextgen Vakrangee
Kendra

February, 2018
Disclaimer

This presentation (the “Presentation”) has been prepared by Vakrangee Limited (“Vakrangee” or “VL” or the “Company”) solely for
the information of interested franchisees for explaining the Vakrangee Kendra model and may not be taken away, reproduced,
redistributed or passed on, directly or indirectly, to any other person (whether within or outside your organization or firm) or
published in whole or in part, for any purpose.

The information contained in the Presentation has not been independently verified. No representation or warranty, express or
implied, is made on the accuracy, fairness or completeness of the information presented or contained in the presentation. The
financial data/forward looking statements relating to expected investment, working capital, earnings and expenses given in the
presentation are only indicative and shall vary based on location/ demography/ price of equipment, materials, taxes, capability of
the franchisee etc. and are subject to various business/ geographical, political risks and uncertainties that may cause actual results
to differ materially from those that may be inferred to or being expressed in or implied by the presentation. The activation/
availability of Services and the timelines are dependent on the availability of equipment, connectivity and various
approvals/serviceability/software/connectivity/activation from Business partners and their continued relationship with the
Company. The availability/ activation of none of the services and the timelines are guaranteed/promised by the Company or its
representatives.

The contents of this Presentation may at any time be altered/ modified/ deleted/ changed as per the sole decision of the Company,
without any prior intimation or consent. Such modification in the Presentation may have a direct/ indirect impact on the operation
of the Vakrangee Kendra model and / or the franchisees. The franchisees agree and acknowledge that the Company shall have the
sole right/ authority to make any such modification to the content of this Presentation at its sole discretion, without having any
liability/ obligation towards the franchisees in any manner whatsoever.

Attendees/ Readers of this Presentation should not construe the contents of the Presentation or any prior or subsequent
communication from or by the Company or its representatives as an investment proposal or legal/ financial advice and should
make their own evaluation/ judgement regarding accuracy, relevancy and adequacy of the information provided throughout this
Presentation and take necessary advice from their financial advisors before taking any decision based on this presentation. Neither
the Company nor any of its affiliates, advisers or representatives accepts any liability whatsoever for any loss, howsoever, arising
from any action or decision based on the information presented, inferred, implied or contained in this Presentation. 2
Contents

About Vakrangee

About Nextgen Vakrangee Kendra

Nextgen Vakrangee Kendra – Business Model

Nextgen Vakrangee Kendra - Selection Process,

Operations and Marketing Support
3
About Vakrangee

4
 About Vakrangee:

Vakrangee is a technology-driven company, focussing on creating India’s largest network

of last-mile retail outlets. We have emerged as a “One Stop Shop” convenience store
providing a variety of services such as Banking, Insurance, ATM, E-Governance, E-
Commerce and Logistics. “Vakrangee aims to be the most trustworthy Physical as well
as online convenience-store across India.”

44,000+ Kendra* 25+ Years Debt Free Company

Founded in the year 1990,
3rd Largest Franchisee
Vakrangee has 25+ years
Chain in the world
of service excellence
Debt free Company with
Solid Financials and Part of
major indices such as the
MSCI Global Standard Index;
BSE 100; NSE 200

5
*As on 1st Jan, 2018
Vakrangee: Strong Financials

Rs. In Crores

FY FY FY CY (9 months)
Particulars
2014-15 2015-16 2016-17 2017-18

Total Revenues 2786 3197 4006 4670

Tax paid
Profit before Tax 489 606 828 911 Rs. 1000 Cr +
last 5 Years

Tax 167 211 297 306

Net Profit 322 395 531 605

Zero Debt
Net Worth 1207 1583 2054 2289 Company

Debt 415 320 144 0

6
Vakrangee: Strategic tie up with Indian Oil Corporation Ltd.

20,000 Vakrangee Kendras to be opened at IOCL outlets

• Plan to set up Vakrangee Kendra in more than 20,000 IOC Retail Outlets (Filling/Gas Station)
located in Pan India. (IOCL has more than 25,000+ Retail Outlets)

• Target to set up Kendra at 500 IOCL outlets on pilot basis by 31st March, 2018

• As on 31st December 2017, 260+ Kendras already set up at IOCL outlets

Udaipur, Rajasthan Mumbai, Maharashtra

7
Vakrangee: Backed by Globally Renowned Firms

Management Consultants Branding Consultants

Auditors

8
Vakrangee: Roadmap

On course to achieve Vision 2020 (launched in the year 2015)

Marching towards Vision 2025

9
 Vakrangee is well positioned to achieve its targets
for number of Kendras: Vision 2020

Target- 20,000 Target- 50,000 Target- 75,000

Achieved- 20,677 Already Achieved- 44,286*
Target- 35,000
2016 2018
Achieved- 35,206 2020 2018

2016
2017 2019

Target- 35,000 Target- 65,000

Achieved- 35,206

*As on 31st December, 2017

10
Vakrangee Kendra:
Rollout Status as on December 31st, 2017

32,478 Kendras in
Rural Areas
11,808 Kendras in
Urban Areas

44,286 Total Kendras

11
Vakrangee Nextgen Kendra:
Target Kendras in India

POPULATION

121 Crores
TOTAL NO OF VILLAGES

6,54,424
TOTAL KENDRA POTENTIAL

3,69,977
RURAL KENDRA POTENTIAL

2,94,442
URBAN KENDRA POTENTIAL

75,535
Click here – Potential kendra Opportunity 12
About Nextgen Vakrangee Kendra

13
Nextgen Vakrangee Kendra Model: Exterior and Interior

14
Nextgen Vakrangee Kendra: Services Overview

Vakrangee Kendra offers a broad spectrum of services across different sectors to offer a
“One Stop Shop” solution for its customers

E-Commerce

Logistics E-Governance

Banking &
Insurance Financial
Services

ATM

15
Nextgen Vakrangee Kendra: E-Governance Services

E-Governance Railway Ticket E-Booking with IRCTC

All Type of Bill Payment Services with BBPS

GST and Other E-Governance services wherever available

Pan Card service to be added soon

Benefits

▪ Pull based & Necessary Services – Services like Railway Ticket e-booking and
bill payments services are highly popular need based services.
▪ Creates Trust - High visibility of service, hence building trust within citizens
towards the Kendra

16
Nextgen Vakrangee Kendra: Banking Services

Banking Lead generation/ Documentation for Loans

Credit Cards lead generation and documentation

Social Security Schemes such as Atal Pension Yojana, Pradhan

Mantri Jeevan Jyoti Yojana, Suraksha Bima Yojana

Account Opening, Cash withdrawal & Deposits, Fund and money

Transfer, IMPS

Benefits

▪ Recognition by RBI as a Banking outlet (with certain conditions), hence

highly reputable service to increase your goodwill in the market.
▪ Increased Brand value due to Loan Products, creating visibility as a banker
of the area
▪ Real Time, Interoperable & Paperless Banking services – Most
technologically advanced mode of Banking which provides ease of
transactions to customers
▪ High revenue opportunity: Since, the outlet is operational for extended
working hours, citizens prefer banking at the outlet as per their
convenience

17
Nextgen Vakrangee Kendra: E-Commerce Services

Assisted E- Assisted e-Services

Commerce
Mobile/DTH Recharge, Reliance Jio connection
Bus Ticket booking with RedBus
Automobile and auto parts booking with Mahindra
Assisted e-Shopping
Over 15 crore products on Amazon
Gold jewellery and gold coin for Augmont
Mobile handsets of Reliance Jio & other brands
Pharmacy products of Netmeds
Wholesale/Bulk Sale of products to retailers (B2B)

Benefits

▪ Zero Inventory Model - No investment to maintain stocks of varied products

▪ Biggest E-Mall for Products - Wide range of products: Availability of 15 Cr+
products under Amazon
▪ Low Ticket Gold Products - Addressing the need to purchase Gold on EMI
▪ Fast moving services like mobile & DTH recharge and bus ticket booking,
which increases customer footfall
▪ Pull Based services - Pull based services due to high reputation among
citizens for banking training
18
Nextgen Vakrangee Kendra: Insurance Services

Insurance Life Insurance

General Insurance (Motor / Vehicle / Travel etc.)

Health Insurance

Benefits

▪ Huge Untapped Opportunity:

▪ Life Insurance penetration in India is less than 3%
▪ 70% of two wheelers are not insured in India, giving this service
can get good revenues for the franchisee
▪ Less than 20% people in India are covered under Health
Insurance schemes, therefore distribution of this service can be a
good revenue channel for franchisee

19
Nextgen Vakrangee Kendra: ATM Services

ATM Financial Transaction - Cash Withdrawal

Non Financial Transactions - such as Balance enquiry, Pin

change, mini statement, Fund transfer
Value added Services -Aadhar Seeding, Statement
Request, Card to Card Funds Transfer, Cheque Book
Request, Mobile Banking Registration WLA License

Benefits of Vakrangee ATMs Over Other Players

Sr. No. Operating Cost Vakrangee Peers
1 Rent Expense X ✓
2 Civil Work & Interiors ✓ ✓
3 Internet Connectivity ✓ ✓
4 Cash Management Charges X ✓
5 ATM Operational Costs ✓ ✓
6 Security Guard X ✓
▪ ATM increases the credibility of the outlet
▪ Self cash loading model ensure better availability of cash
▪ Low cost business model with excellent returns
20
Nextgen Vakrangee Kendra: Logistics Services

Logistics Courier Booking Services

Delivery Services

Reverse Logistics Services

Store Pickup Services

Benefits

▪ Benefit of Courier Booking services - Additional business revenue Stream. Hassle

free, no cost operations as the shipments are delivered and picked up directly
from Kendra
▪ Access to Best in Class Technology Platform - Highly innovative platform giving
real-time tracking of shipment movement & activity status giving full control of
operations to franchisee
▪ Get Captive Business from reputed partners – Globally reputed partners like
FedEx, Aramex, and Delhivery

21
Nextgen Vakrangee Kendra: Financial and other Services

Financial and Lead generation for Loan Products for NBFCs – Consumer, Housing, SME
Other Services Loans

Distribution of Mutual Fund products

Visa Support services with One Vasco (VFS Global group)

Benefits

▪ Creates respect – Ability to provide access to loan products create respect and
credibility to the outlet
▪ Creates Trust - High visibility of visa support services, hence building trust within
citizens for the outlet

22
Nextgen Vakrangee Kendra: Technology Setup

SERVICES PROVIDED THROUGH REAL TIME INTEGRATION WITH PARTNER SYSTEMS

BANK – CORE ALL PARTNER SYSTEMS –
BANKING SERVER E-Commerce, E-Governance, INSURANCE & LOGISTICS

Customer
Vakrangee
Kendra Internet Vakrangee
Management Connectivity Kendra
System

ACCOUNTS TO BE MAINTAINED FOR REAL TIME SETTLEMENT

BANK SETTLEMENT VAKRANGEE ATM SETTLEMENT
ACCOUNT WALLET ACCOUNT ACCOUNT

Technology Internet Connectivity

• Technology platform integrated with CBS of • Seamless connectivity through V-SAT or Broadband Internet
various banks, delivering real-time &
interoperable banking access
• Biometric authentication enabling quick KYC Power Supply
and paper less banking
• Designed to operate 4 hours on battery backup in case of power failure
• integration with all partner systems across E-
Commerce, E-Governance, Insurance and
Security Specifications
Logistics
• Technical Support Available - Resources at • Defined User Policy -Authentication required for each and every user of the server;
block level trained to handle day-to-day IT Secured and safe transactions
glitches and troubleshooting
23
Nextgen Vakrangee Kendra
Business Model

24
Nextgen Vakrangee Kendra: Silver and Gold Model

1 2

Silver Kendra Gold Kendra

Minimum Area of 200 sq. ft. Minimum Area of 300 sq. ft.
Two counters and ATM Four counters, Owner Desk and ATM

Franchisees can select the model based on the business potential in his/her location and
his/her capacity to invest.
Gold model will allow more flexibility in operations and expansion of services whereas
the Silver model will be good for less populated locations.

25
Nextgen Vakrangee Kendra: Silver
Counter and Services

Operator 1 – Banking Counter

• Lead generation/ Documentation for Loans
• Credit Cards lead generation and documentation
• Social Security Schemes such as Atal Pension Yojana, Pradhan Mantri Jeevan Jyoti
Yojana, Suraksha Bima Yojana
• Account Opening, Cash withdrawal & Deposits, Fund and money Transfer, IMPS

Franchisee/ Owner – Other Services Counter

• E-Commerce services
• E-Governance services
• Insurance services
• Financial and Other services
• Logistics services

ATM
• Cash Withdrawal
• Balance enquiry, Pin change, etc.
• Value added Services -Aadhar Seeding, Statement Request, Card to Card Funds
Transfer, Cheque Book Request, Mobile Banking Registration

26
Nextgen Vakrangee Kendra: Gold
Counter and Services

Operator 1 – Banking Counter

• Lead generation/ Documentation for Loans
• Credit Cards lead generation and documentation
• Social Security Schemes such as Atal Pension Yojana, Pradhan Mantri Jeevan Jyoti
Yojana, Suraksha Bima Yojana
• Account Opening, Cash withdrawal & Deposits, Fund and money Transfer, IMPS

Operator 2 – Insurance and Financial Services Counter

• Insurance services
• Financial services

Operator 3 – E-Governance and Other Services Counter

• E-Governance services
• Other services

27
Nextgen Vakrangee Kendra: Gold
Counter and Services

Operator 4 – E-Commerce and Logistics Services Counter

• E-Commerce services
• Logistics services

Franchisee/ Owner Desk

• Owner
• Sales
• Customer Service

ATM
• Cash Withdrawal
• Balance enquiry, Pin change, etc.
• Value added Services -Aadhar Seeding, Statement Request, Card to Card Funds
Transfer, Cheque Book Request, Mobile Banking Registration

28
Nextgen Vakrangee Kendra:
Minimum Investment required by Franchisee

Silver Gold
Estimated Capex Requirements (Rs. in lacs) (Rs. in lacs)
Total One Time Cost to be paid to Vakrangee for outlet equipment 1.11 1.75
Estimated Civil Work & Interior Cost 1.39 3.00
Estimated Operating expense for first 6 months 0.50 2.00

Total Initial CAPEX (Rs.) 3 Lacs (+GST) 6.75 Lacs (+GST)

Estimated Working Capital Requirements (Rs. in lacs) (Rs. in lacs)

Banking Settlement A/c 2.00 3.00
ATM Settlement A/c 1.00 3.00
Wallet for other services 1.00 2.00

Total Working Capital (Rs.) 4 Lacs 8 Lacs

Minimum Investment Required (Rs.) 7 Lacs (+GST) 14.75 Lacs (+GST)

The capex is based on minimum expected interiors and operating costs with 200 Sq. Ft. space for Silver and 300 Sq. Ft. space for Gold Model.

The working capital requirements mentioned above is based on minimum expected business and will increase with growth in business. Please also refer
to the disclaimer clause given in the presentation.

There may be some new/ additional services that could require new/ additional equipment and the costs of which will be borne by the franchisee.
29
Next Gen Vakrangee Kendra:
Loan Facility

Vakrangee Franchisees can avail loan facilities

from DMI Finance to meet their funding
requirements

Please contact loanservices@vakrangee.in for further

details

MUDRA loan from various other banks are also being considered for Vakrangee
Franchisees.

30
Nextgen Vakrangee Kendra:
Silver Model

Equipment worth over Rs. 2 Lacs (+GST)

Only for Rs.1.11 Lac (+GST)

Counter 1 Counter 2 Common Infrastructure

• Laptop • Laptop • Digital Signage

• Display Monitor
• Single Finger Biometric
Device
• Payment Device
• Display Monitor
• Single Finger Biometric
Device
• Payment Device
• Logistics Kit
• CCTV Camera
• Branding Material
• UPS for ATM
• Multi function device
• Cash counting and fake
currency detection
machine
• Safe with Lock

These equipment priced over Rs. 2 lacs are sourced at a whole sale price by Vakrangee at Rs. 1.11 lac (+GST
Rs. 21,600/-, Total Rs. 1,32,600/-)

31
 Nextgen Vakrangee Kendra:
Gold Model

Equipment worth over Rs. 3.1 Lacs (+GST)

Only for Rs. 1.75 Lacs (+GST)

Counter 2 – E-
Counter 1- Banking Counter 3 - E-Commerce Counter 4 - Insurance
Governance and Other Common Infrastructure
Related Equipment and Logistics Kit and Financial Services
Services
• Laptop • Laptop • Laptop • Laptop • Digital Signage
• Display Monitor • Display Monitor • Display Monitor • Display Monitor • CCTV Camera
• Single Finger • Single Finger • Single Finger • Payment Device • Branding Material
Biometric Device Biometric Device Biometric Device • Single Finger • UPS for ATM
• Payment Device • Payment Device • Payment Device Biometric Device • Multi Function Device
• Logistics • Cash Counting and
Kit Fake Currency
Detection Machine
• Safe with Lock

These equipment priced over Rs. 3.1 lacs are sourced at wholesale price by Vakrangee at Rs. 1.75 lacs
(GST Rs. 33,500/-, Total Rs. 2,08,500/-)

32
Nextgen Vakrangee Kendra: Expected Financial Earnings
Silver Gold
Expected monthly revenue from Sales of Services Amount in Rs. Amount in Rs.
E-Governance Services 5,000 13,000
Banking Services 18,000 30,000
Financial and other Services 6,000 24,000
Insurance Services 5,000 15,000
ATM Services 12,000 30,000
E-Commerce Services 12,000 30,000
Logistic Services 2,000 9,000
Total Monthly Earnings (A) 60,000 1,52,000
Expected Monthly Operating Expenses
Manpower Charges (1 Operator in Silver and 4 operators in Gold) 8,000 40,000
Rent (200 Sq. Ft. for Silver and 300 Sq. Ft. for Gold) 6,000 20,000
Office Expenses including Electricity Charges, Connectivity Charges, Insurance, Hardware
9,000 12,000
Maintenance Cost and ATM managed services charges, etc.
Localized Marketing Cost 4,000 8,000
Depreciation on Capex 5,000 12,000
Total Monthly Operating Expenses (B) 32,000 92,000
Net Monthly Earning for Franchisee (A-B) 28,000 60,000
Pay Back Period on initial Capex (In Months) 11 11
Return on Capital Employed (In Percentage) 48% 48%
* The above calculations for Silver and Gold are based on estimated working in Rural and Urban location respectively and actuals will differ
based on the location, demography and capability of the franchisee. Please also refer to the disclaimer clause given in the Presentation
33
Nextgen Vakrangee Kendra:
Success Stories: E-Commerce Services

Franchisee Name: Umesh Chaudhary

Location: Bhiwani, Haryana
Amazon Assisted E-Shopping Monthly Commission Earned: Rs.1,49,576

Franchisee Name: Aruna Jalgaonkar

Location: Mumbai, Maharashtra
Assisted Gold Services Monthly Commission Earned: Rs. 37,442

Franchisee Name: Shah Sayeed Ahmad

Location: Bijnor, Uttar Pradesh
Monthly Commission Earned: Rs. 6,080
Mobile/DTH Recharge

E-Commerce assumption in expected earnings per month taken at

Rs. 12,000 per month for Silver Kendra and Rs. 30,000 for Gold Kendra

34
Nextgen Vakrangee Kendra:
Success Stories: Banking and ATM Services

Franchisee Name: Vipin Kumar

Location: Sahranpur, Uttar Pradesh
Monthly Commission Earned : Rs 1,17,198
Banking Services

Banking assumption in expected earnings per month taken at Rs. 18,000

per month for Silver Kendra and Rs. 30,000 per month for Gold Kendra

Franchisee Name: Anita Gandhi

Location: Banswara, Rajasthan
Monthly Commission Earned: Rs. 78,612

ATM Services

ATM assumption in expected earnings per month taken at Rs. 12,000 per
month for Silver Kendra and Rs. 30,000 per month for Gold Kendra

35
Nextgen Vakrangee Kendra:
Success Stories: Logistics and Insurance Services

Franchisee Name: Ravikiran Tataji

Location: Yavatmal, Maharashtra
Monthly Commission Earned: Rs 32,455

Logistics Services

Logistics assumption in expected earnings per month taken at Rs. 2,000

per month for Silver kendra and Rs. 9,000 per month for Gold Kendras

Franchisee Name: Jasmeet Singh

Location: Lucknow, Uttar Pradesh
Monthly Commission Earned: Rs. 47,157
Insurance Services

Insurance assumption in expected earnings per month taken at Rs. 5,000

per month for Silver kendra and Rs. 15,000 per month for Gold Kendras
36
 Zero ATM with Zero Capex
Franchisee fees on Custodian Basis
37
Nextgen Vakrangee Kendra: Unique Features & Advantages

Own the World’s Biggest Trust & Respect within

Zero Franchisee Fees
E-Mall the community

Attractive ROI and quick Last Mile Infrastructure

Zero Inventory Model
payback of Capex and Technology Support
38
Nextgen Vakrangee Kendra – Selection
Process, Operations and Marketing Support

39
Nextgen Vakrangee Kendra:
Selection Process

40
Nextgen Vakrangee Kendra:
Location selection criteria

At least 1 Kendra in every Gram Panchayat and

minimum distance of 2 km between any two Kendras in rural areas and 1 Kendra
in every urban ward with minimum distance of 1 km between any two Kendras
Number of
Population of Gram Panchayat
Kendra
0 - 5000 1

5000 - 10000 1-2

10000-20000 2-4

20000-30000 4-6

30000-40000 6-8

40000-100000 8 - 20

100000+ 1 per Ward

41
Nextgen Vakrangee Kendra:
What are we looking for in the Franchisee?

Mandatory Requirements Preferred Franchisee Criteria

Graduate, CA,
MBA, any
Professional Degree

Insurance Agent,
Bank Manager, Store
Minimum Education Minimum Net Worth Manager, Sales/
12th Grade Silver Model – Rs. 10 Lacs business background
Gold Model – Rs. 20 Lacs
Ex- Army Officer,
Administration
Background

Women
Entrepreneurs

Liquid Assets Specially abled

Dedicated Motorcycle and
Silver Model – Rs. 2 Lacs people
Android Smartphone
Gold Model – Rs. 4 Lacs
42
Nextgen Vakrangee Kendra :
Franchisee Background Checks and Essential Documentation

Each Potential Franchisee must submit the valid and updated documents for the requisite
due diligence and onboarding process

Credit Score- CIBIL

Verification (if Basic Referral Check PAN & Aadhaar Card
applicable)

Basic KYC & Aptitude

Police Verification GST Registration
Check

Note – There are other mandatory certifications to be completed beyond these requirements 43
Nextgen Vakrangee Kendra: Mandatory Requirements
to be ensured by Franchisee for both Models

Minimum Carpet Area: Internet Connectivity Regular power

Outlet to be Exclusive
Silver Kendra- 200 sq ft. with minimum 2MBPS connection with
for Vakrangee Services
Gold Kendra- 300 sq.ft speed sufficient power backup

Internet Connectivity

- BSNL/MTNL/Other Players, Wired Broadband connection

- Data Card/Dongle
- Internet through local Cable TV Operator
OR
Purchase VSAT from Vakrangee empanelled supplier with additional monthly operational
cost
44
Nextgen Vakrangee Kendra:
Mandatory Certifications and Training
for Franchisee/Operator

Concerned
Sr. Fees to be Paid by Franchisee
Service Institute/
No. (+ applicable taxes)
Certifications

2 Banking IIBF Rs.800/- one time fee

3 IRCTC DSC Rs. 1000/- Annual fee

There may be some existing/ new services that could require special training/
certifications and the costs of which will be borne by the franchisee.

45
Nextgen Vakrangee Kendra: Silver
Site Preparation to be done by Franchisee

Civil Work and Interiors Furniture and Fixtures Other Equipment

• Civil work including flooring,
wall painting, ceiling
according to specifications
defined by Vakrangee (Min.
200 sq. ft.)
• Electric Fitting of desired
specifications with required
Power (Including lighting on
Main Sign Board)
• 2 counters with Chair • Gen Set/Solar/Inverter with
• 2 Visitor Chairs Stabilizer for Entire Kendra
• Waiting Bench - 5 people
• Product Display Unit
• Product Storage Unit / Racks
• Pamphlet holder
• Notice Board (Soft Board,
3ft*2ft)
• UPS Rack
• 2 Stainless Steel Perforated
Dustbins
• Floor Mat
• Drinking Water Dispenser
• AC/Air Cooler/Fan
• Fire Extinguisher

Note – The complete design manual for the Kendra will be provided.
These requirements may change as per the new services added
46
Nextgen Vakrangee Kendra: Gold
Site Preparation to be done by Franchisee
Civil Work and Interiors Furniture and Fixtures Other Equipment

• Civil work including flooring,
wall painting, ceiling
according to specifications
defined by Vakrangee (Min.
300 sq. ft.)
• Electric Fitting of desired
specifications with required
Power (Including lighting on
Main Sign Board)
• 4 Counters with Chairs • Gen Set/Solar/Inverter with
• 1 Franchisee/ owner desk Stabilizer for Entire Kendra
• 5 Visitor Chairs
• Waiting Bench - 10 people
• Product Display Unit
• Product Storage Unit / Racks
• Pamphlet holder
• Notice Board (Soft Board, 3ft *
2ft)
• UPS Rack
• 5 Stainless Steel Perforated
Dustbins
• Floor Mat
• Drinking Water Dispenser
• Air Conditioner
• Fire Extinguisher

Note – The complete design manual for the Kendra will be provided.
These requirements may change as per the new services added
47
Nextgen Vakrangee Kendra
Operations and Marketing Support

48
Vakrangee: Franchisee Focused Team

Corporate Head Office Team

State Operations State Marketing

Head Head

Continuous support Continuous support

Field Operations
to Franchisee to Field Sales Team to Franchisee to
Team (Division and
drive Operations (Division and District) drive Sales
District)

Block Area Manager

Franchisees Franchisees Franchisees Franchisees

49
Nextgen Vakrangee Kendra: Operations Support

STEP IV
CMD Level
STEP III
Headquarter Level
STEP II
Division/State If issue not resolved
STEP I Level in 7 working days
Local Level raise issue again with
If issue not resolved Senior Management
in two days raise issue
again with Service
If issue not resolved Head/ Support Head
in two days raise issue in Vakrangee HQ
again with Division Top Management up to
Franchisee generates Operations Head even CMD get involved
Ticket through VKMS /State Operations if Franchisee Issue not
Support Issues
& informs Block Area Head resolved in 7 working
escalated to
Manager days
Most Issues Resolved Headquarters if still
within two days unresolved
otherwise
Franchisee Request for Division/State teams
Support on Any Issue is get involved
recorded in the system
through VKMS
50
Nextgen Vakrangee Marketing Support:
Brochures & Pamphlets

51
Nextgen Vakrangee Marketing Support:
Marketing Campaign at Vakrangee Kendra

52
Nextgen Vakrangee Marketing Support:
National Level Advertising

53
Nextgen Vakrangee Marketing Support:
Performance based Monthly Award Winners

54
Nextgen Vakrangee Marketing Support:
Rewards for best and Consistent performers

Rewards announced over last 6 Months –

• More than 10 Four wheelers
• More than 75 two wheelers
• More than 1000 Gold Bars & Coins

55
Nextgen Vakrangee Kendra: Steps and Expected Timelines

Timeline in weeks

Steps 1 2 3 4 5 6 7 8 9

1. Entire Payment for Equipment (100%)

2. Agreement Signing

3. Civil and Interiors Done

5. Branding of Outlet

6. Delivery of Equipment

To be done by Franchisee To be done by Vakrangee

Note: Please also refer to the disclaimer clause in the presentation. 56

Nextgen Vakrangee Kendra: Service Activation Timelines

Services Quarter 1 Quarter 2 Quarter 3 Quarter 4

BFSI
Banking Services As per Availability
Financial and Other Services
ATM
Insurance (Life, General and Health)

E-Governance
IRCTC , BBPS

E-Commerce
Assisted E-Commerce- Amazon and Jio As Per Availability
Assisted E-Commerce- Gold
Assisted E-Commerce- Pharmacy
Mobile & DTH recharge
Mahindra & Mahindra, Bus Ticket Booking

Logistics
Logistics- Courier Booking and Delivery As Per Availability

Note: Quarter 1 begins after Delivery of Equipment. Please also refer to the disclaimer clause in the presentation. 57
Nextgen Vakrangee Kendra: Payment Process

Franchisee to make payment by transferring amount in the VIRTUAL ACCOUNT Number as

Step 1 mentioned below using NEFT/RTGS/IMPS from any bank or HDFC to HDFC fund transfer

Account Name : VAKRANGEE LIMITED-FRANCHISEE

Vakrangee Corporate House, Plot No-93, Road No.16,
Address :
MIDC Marol, Andheri (E), Mumbai- 400093.
Name of Bank : HDFC Bank Ltd.
Branch Name : ANDHERI EAST - MAROL Branch, Mumbai
Branch Code : 0592
Type of Account : Current Account
IFSC Code of Bank : HDFC0000592

VKRNGFF+[(VKID) or (Last 8 Digits of FA Code/Application ID)]

Eg. – VKID - RJ1234567 then Account Number - VKRNGFFRJ1234567
Virtual Account No.:
Franchisee Application Number – FA00001234567890 then Account
Number – VKRNGFF34567890

Step 2 Franchisee to update payment on the link below

If VKID is Generated - https://goo.gl/HKFTvH
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If VKID is not yet Generated - https://goo.gl/r37Gcr
Contact us

Franchisee can approach Vakrangee Head office

for the next steps

Email: fr@vakrangee.in

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Thank You

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