Technical Service Bulletin

TSB 20230831_ Reconnect FATL WM Error code &

Title:
Troubleshooting guide
Product/Model: Reconnect FATL RHWTB6501 Released Date: 31st Aug 2023
Prepared by: Pratik Joshi Bulletin No: RESQ/TS/HA/2022 -088
Verified by: Shrikrishna Rewanwar Version No: 1.0

Background:

Reconnect Fully Automatic Top Load Washing Machine shows error on display in case of machine faces any
issues.

Purpose:

This Technical Bulletin will help engineers at the time of repair of reconnect WM to avoid repeat repair.

Guideline:
This TSB will help to Engineer for identify the Error codes.

Kelvinator Fully Automatic Front Load Washing Machine.

Applicable for Following Models

RHWTB6501

SUBJECT: Error Identification in Reconnect FATL Washing machine.

Error Codes For KWF-A600CW: -

Display Reason Description Processing method

It cannot be Computer board It fails to start after pressing the Reinstall the plug-in harness
started plug-in harness is power button
disconnected and
the plug-in is not
installed in place
E0 Water inlet Water is not entered into the 1. Check the user water inlet systems
timeout setting water level after 30 minutes (such as whether the tap is turned on)
Nixie tube displays "E0" and flashes 2. Check the drain valve (such as
at a rate of 1 time per second. whether it is clamped by a coin and is
closed completely)

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E1 Water is not Alarm will be sent after the
drained drainage is over 10minutes.
completely Nixie tube displays "E1" and flashes
at a rate of 1 time per second.
E2 Door cover is not Door cover is not closed very well
shut own very when “air drying", "reservation" or
well dewatering
Nixie tube displays "E2" and flashes
at a rate of 1 time per second.
E3 Clothes are The washed objects are partially at
placed unevenly one side and the washing machine
hits against the tub for 3 times
during the same rinsing process.
Nixie tube displays "E3" and flashes
at a rate of 1 time per second.
E4 Water level When such error code appears,
sensor alarming nixie tube displays "E4" and
flashes at a rate of 1 time per
second.
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3. Check whether the water level
sensor is damaged
4. Check whether the plastic pipe is of
leakage (such as whether there is water
entering)
5. Check whether the inlet valve is
working
6. Replace the computer board
(whether the computer board is of
water and the circuit is under fault)
7. Whether the water pressure is too
low, try to increase the amount of
water entered.
1. Check whether the water level
sensor is damaged
2. Check whether the drain valve is
open
3. Check whether the drain pipe is of
foreign bodies (slow drainage）
4. Replace the computer board
(whether computer board drainage
circuit is under fault)
1. Close the door cover
2. Check whether the safety switch (tub
hitting switch) is under bad contact
1. Manually adjust the clothing
2. Adjust the cabinet feet so as to level
the washing machine cabinet
3. Check whether the safety switch (tub
hitting switch) is under bad contact
4. As long as the tub hitting is occurred
in the special functions, E3 alarm will be
occurred: A Clean tub, B Air drying
1. Check whether the pressure pipe
connection is normal and reconnect
the pressure pipe.
2. Replace the water level sensor if
the water level sensor is under fault
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 E5 The cover is When such error code appears, Close the machine cover
open under the nixie tube displays "E5" and
“Child Lock” is flashes at a rate of 1 time per
active second.

E6 Fuzzy control is Fuzzy control determining value
abnormal is outside the valid range，when
such error code appears, nixed
tube displays "E6" and flashes at
a rate of 1 time per second.
1. Press the "Water level" + "Power"
button for fuzzy self-test and
resetting
2. Adjust the belt tension
3. Replace the computer board
4. Replace the motor

Common issues for FATL: -

State Reason
The water is leaked from the drainage It is the residual water of performance test at factory.
pipe in initial use.
Water is supplemented during the Once the water level drops during washing process, there
washing process. will be automatic refill the water.

During draining, the Draining is suddenly
stopped and the water inlet, rinsing and
other clothing washing phenomena are
occurred.
After Draining, the clothing is not
completely wrung out.
This is because the clothes are partial to one side. If the
safety switch is initiated, the water will be supplemented
and the stirring will be run, and the dewatering will be begun
after the elimination of the clothing bias. If the machine
cannot be corrected after three times, the buzzer will send
alarm, and the balance of the clothing should be manually
adjusted.
The dewatering efficiency of the fully automatic washing
machine is slightly lower than the twin-tub washing
machine, and the thick parts if the sweaters and other
clothes will be of uneven dewatering phenomenon.

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Common faults and Troubleshooting: -
Sr. Fault Check State Possible reason
No phenomena points
1 LED is not lit Power Abnormal 1. The power outlet is without
up after outlet electricity
started voltage 2. The fuse is broken
3. The power switch is failed
5. The voltage is too low (light
is lit up slightly)
4. The electrical wire is of de-
soldering or rosin joint
phenomenon
5. The electrical wiring in the
whole machine is of open
circuit or rosin joint
phenomenon
6. The voltage is too low (light
is lit up slightly)
7. The plug-in sheet is loose or
fallen off
Computer Normal Computer board is failed
board
power Abnormal 1. The power wire is not
input end inserted into the power outlet
voltage or the contact is bad after
being inserted
2. It is open circuit inside the
power wire
3. The conductor or connection
between the power wire and
fuse wire is under open circuit
or bad contact
4. Fuse is blown
5. The conductor or connection
between the fuse and the
power switch is under open
circuit or bad contact
6. The conductor or connection
between the power switch and
power input end of computer
board is under open circuit or
poor contact
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Check matters
1. Check whether the
power is
disconnected. If the
power is under
disconnected, it can
be reused after the
power is supplied.
2. Replace the fuse.
3. Repair or replace
the power switch.
5. Check whether the
electrical wiring
disordering or rosin
joint position and
weld them firmly.
6. Start to use after
the voltage exceeds
above 187V
7. Re-insert the plug-in
sheet firmly.
Replace the computer
board
1. Insert the power
wire connector and
repair the bad contact
2. Replace the power
wire
3. Repair the
conductor or
connection
4. Replace the fuse
5. Repair or replace
the conductor or
connection
6. Repair or replace
the conductor or
connection
7. Re-insert the plug-in
sheet firmly.
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 7. The plug-in sheet is loose or
fallen off
2 Washing Drainage Abnormal 1. The "Start / Pause" button is 1. Press the
machine does tractor not pressed "Start/Pause" button
not work output end 2. The washing machine cover 2. Cover the cover
after starting voltage is not covered very well plate
3. The circuit is failed 3. Repair or replace
4. The computer board is failed the conductor
4. Replace the
computer board
3 Washing LED Abnormal 1. All LEDs are powered off 1. See No. 1 in this
machine is 2. A variety of fault alarms table
suddenly 3. The LED stops flashing 2Refer to Operating
stopped when （1）Press the "Start / Pause" Instructions for the
working button section of washing
（2）The door cover is opened machine fault alarms
when dewatering and indications
3. （1）Press this
button again
（2）Cover the
washing machine
cover well
Fuse Broken 1The power supply voltage is 1. Repair or replace
too low or too high the moderate
2. In conductors, the wire conductor
between the firing line and the 2. Repair or replace
zero line is under short circuit the inlet valve or
3. When inletting, the water check to eliminate the
inlet valve movable core is no-opening and
clamped and cannot be opened closing reason
and closed or the motor 3. Repair or replace
windings are in conductors, the the motor or check to
wire between the firing line eliminate the overload
and the zero line. reason
4. When washing, rinsing or 4. Repair or replace
draining, the motor is overload the tractor or check to
or the motor windings are eliminate the no-
under short circuit opening and closing
5. When draining the drain reason
valve tractor is overload or
clamped and cannot be opened
and closed or the windings are
under short circuit
Not 1. The connecting 1. Repair or replace
Broken conductor or the conductor or
connection is fallen off, connection under
open circuit

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 broken or under bad 2. Repair or replace
contact phenomenon. the electric device
2. The electrical device is under open circuit
disconnected or under 3. Repair or replace
bad contact. the damaged
3. The mechanical transmission parts
transmission parts are
fallen of and damaged.
4 Washing Connection Abnormal The conductors between the Reconnect properly
machine conductor computer board output end
operation is in and electrical actuator element
chaos. are connected wrongly with
each other
Use Norma It is suspected of faulty parts Repair or replace the
qualified suspected parts
members
for test
5 After the Ring Abnormal Computer board is failed Replace the computer
completion of board
the washing Computer Normal 1. Power switch is failed 1. Repair or replace
machine, it board 2. The conductor or connection the power switch
cannot be power between computer board and 2. Repair or replace
automatically switch power switch is under short the connection
ringed and output end circuit, open circuit or bad
powered off voltage contact
Abnormal Computer board is failed Replace the computer
board

- End of Document -

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