www.vaultverify.

com
Company code: 70800

Please Note: Team members previously employed by Pinnacle should use Vault Verify for current employment
information and year-to-date pay history only. For proof of employment and income request for 2018 and prior,
please see below instructions via The Work Number.

Vault Verify
When You Need Proof of Employment Only
Give the requestor the following information:
• Your Social Security Number
• Company Code: 70800
• Contact information for Vault Verify: www.vaultverify.com or 1 (407) 378-6203

When You Need Proof of Employment and Income

Step 1: Access Vault Verify at www.vaultverify.com

Step 2: Register as a team member using the following instructions:

• Click on Login
• Select Click Here for Employee Portal (located below the username/password section)
• Select Register Now
• Enter Company Code: 70800
• Complete the registration process

Step 3: Check your email for your username and link to reset your password and login to generate a report.

Vault Verify Employee Portal

The Employee Portal feature allows current team members to view a listing of requestors who have received
verification of their employment over the course of the pervious calendar year. In addition, the employee portal
will allow team members to view their employment and verification report once every six (6) months.

How to Access
Team members may visit: https://vaultverify.com/VVApp/EP.aspx

First time portal visitors will be requested to register as a new user when accessing the portal for the first time,
they may do so by clicking on the Register Now button. The Vault Verify system will request a brief amount of
information including your Company Code, SSN and Team Member ID Number and/or a driver’s license upload.
Upon successful registration, team members will receive their access credentials via secure email.

Contact Vault Verify

For troubleshooting assistance, team members may contact Vault Verify Support at cs@vaultverify.com
For Information for 2018 and Prior
Team Members previously employed by Pinnacle only.

When You Need Proof of Employment Only

Give the requestor the following information:
• Your Social Security Number
• Employer Code: 12535
• Contact information for The Work Number: www.theworknumber.com or 1-800-367-5690

When You Need Proof of Employment and Income

You will need to access The Work Number to create a Salary Key that grants one-time access to your income
information.

Step 1: Contact the Work Number at 1 (800) 367-2884 or online at www.theworknumber.com

Step 2: Login using the following information:

• Click Login
• Select Employee
• Enter Employer Code: 12535
• Your Team Member ID Number
• Your Pin (last 4 digits of the SSN + 4-digit birth year)
• Make note of your 6-digit Salary Key

Step 3: Give the person who needs proof of your employment and income the following information.
• Your Team Member ID Number
• Employer Code: 12535
• Your 6-digit Salary Key (from Step 2)
• Have them contact The Work Number at 1-800-367-5690 or www.theworknumber.com

When you are Applying to a Social Service Agency

If you are applying to a social service agency that manages programs such as Supplemental Social Security,
Medicaid, housing or child support, provide the below information to your caseworker.

The Social Service Agency will need to complete the following steps:

Step 1: Register with The Work Number

• All agencies must register to use the service. It takes about 5 minutes to register online or by phone. If
you are already registered and need help, call the Client Service Center at 1-800-996-7566 or at
www.theworknumber.com

Step 2: Obtain employment and income verification

• Contact The Work Number at 1-800-660-3399 or the www.worknumber.com
• Enter your registered fax number
• Enter the following information when instructed:
o Employer Code: 12535
o Team Member Social Security Number
• Select the type of verification that you need. You can verify employment or employment and income.