Operations Manual – Part D

OPERATIONS
MANUAL
PART-D
DOCUMENT INFORMATION
Version Number:
1.0 Version Date: 22-10-2020 Version Status: DRAFT

Original Author: TRAINING MANAGER

Version Author: CREW TRAINING DIVISION, OPERATIONS DEPARTMENT

Document Owner: CREW TRAINING DIVISION, OPERATIONS DEPARTMENT

Document Number: RNA/OD/OM-D/001

 This manual is the basis for Operations Manual Part D.
 All manual holders are expected to treat this document with total confidentiality.
Notes:  Any unauthorized reproduction of this manual is not authorized.
 Operations Manual – Part D

Version /Status: 1.0/ Draft Chapter: FRONT MATTER

Operations Department
Version Date: 21-10- 2020 Page: 2
 Operations Manual – Part D

Page Intentionally Left Blank

Version /Status: 1.0/ Draft Chapter: FRONT MATTER

Operations Department
Version Date: 21-10- 2020 Page: 3
 Operations Manual – Part D

FRONT MATTER
I Civil Aviation Authority of Nepal APPROVAL /
ACCEPTANCE

TO BE INCORPORATED UPON RECEIPT OF APPROVAL

FROM CAAN

Version /Status: 1.0/ Draft Chapter: FRONT MATTER

Operations Department
Version Date: 21-10- 2020 Page: 4
 Operations Manual – Part D

Page Intentionally Left Blank

Version /Status: 1.0/ Draft Chapter: FRONT MATTER

Operations Department
Version Date: 21-10- 2020 Page: 5
 Operations Manual – Part D

II Internal Approval Record

ROLE NAME DESIGNATION SIGNATURE

Dy. Director,
Authors Sr. Captain Priya Pal Crew Training Division
Singh
(TRAINING MANAGER)
Er. Vishal Paudel Manager,
Crew Training Division

Recommended
by: Sr. Capt. Deepu Raj Director, Operations
Jwarchan

Managing Director
Approved by: Dim Prasad Poudel
(ACCOUNTABLE MANAGER)

Version /Status: 1.0/ Draft Chapter: FRONT MATTER

Operations Department
Version Date: 21-10- 2020 Page: 6
 Operations Manual – Part D

Page Intentionally Left Blank

Version /Status: 1.0/ Draft Chapter: FRONT MATTER

Operations Department
Version Date: 21-10- 2020 Page: 7
 Operations Manual – Part D

III SAFETY POLICY STATEMENT

Version /Status: 1.0/ Draft Chapter: FRONT MATTER

Operations Department
Version Date: 21-10- 2020 Page: 8
 Operations Manual – Part D

Page Intentionally Left Blank

Version /Status: 1.0/ Draft Chapter: FRONT MATTER

Operations Department
Version Date: 21-10- 2020 Page: 9
 Operations Manual – Part D

IV CONDITION OF USE
The holders of this manual shall strictly abide by the following conditions:
1. This manual is the property of NEPAL AIRLINES CORPORATION and all holders of
this manual shall keep it in a good physical condition.
2. All copies issued to an individual person, departments, divisions, or stations are on return
basis. If for any reason, the holder leaves the corporation/department/division or a station
is closed or removed by the corporations, the respective copy must be returned to the
Operations Manager. Any electronic copies in such case shall be deleted. In the event of
changes in titles or positions or sections, Operations Manager shall be promptly notified
of the same in writing to enable amendments in the ‘Distribution List’.
3. Holders of this manual shall not edit its contents. Any holder found editing this manual
without prior written consent/ instruction from Operations Manager, shall be subjected to
disciplinary action.
4. The contents of this manual shall not be communicated in part or as a whole to any
person not employed by NAC without the prior consent of Dy. Director, Crew Training
Division.
5. The contents of the manual shall not supersede the CAAN regulations and mandatory
requirements of NAC policies and regulations. Any contravention, if found, shall
immediately be informed to the Operations Manager for necessary action.
If any information contained in the document contradicts with any CAAN rules and regulations,
the CAAN rules and regulations shall supersede this manual.

Version /Status: 1.0/ Draft Chapter: FRONT MATTER

Operations Department
Version Date: 21-10- 2020 Page: 10
 Operations Manual – Part D

Page Intentionally Left Blank

Version /Status: 1.0/ Draft Chapter: FRONT MATTER

Operations Department
Version Date: 21-10- 2020 Page: 11
 Operations Manual – Part D

V Preface
This New Edition of OM-D describes the procedures relating to Cabin Operations for the Nepal
Airlines Corporation (NAC) in compliance with the existing requirements of International Civil
Aviation Organization (ICAO) and Civil Aviation Authority of Nepal (CAAN).

This new Edition of OM-D supersedes the all previous edition published, in its entirety and
incorporates relevant elements of the current Operations Manual Part –D, thus rendered obsolete
once this Edition comes into applicability after CAAN acceptance. This edition outlines the
procedure to more safety oriented training and assessment processes. Any changes to the
document shall be recorded under Document Information on cover page of the manual.

This OM-D constitutes the training principles that support NAC in objectively assess the
capabilities of its flight crew members and provide enhanced/additional trainings in the weaker
areas which ultimately enhances the safety standards of NAC Operations. It should be noted that
this manual should be used in conjunction with other appropriate guidance material including the
Manufacturer’s guiding document wherever applicable.

To support its goal to provide one of the safest and most efficient commercial air transportation
system in the world, the NAC continues revise its procedures to systematically enhance its
operations.

_____________________
Dim Prasad Poudel
Managing Director

Version /Status: 1.0/ Draft Chapter: FRONT MATTER

Operations Department
Version Date: 21-10- 2020 Page: 12
 Operations Manual – Part D

Page Intentionally Left Blank

Version /Status: 1.0/ Draft Chapter: FRONT MATTER

Operations Department
Version Date: 21-10- 2020 Page: 13
 Operations Manual – Part D

VI LIST OF EFFECTIVE PAGES

Chapter Page Revision
No.

Chapter Page Revision

No.

Version /Status: 1.0/ Draft Chapter: FRONT MATTER

Operations Department
Version Date: 21-10- 2020 Page: 14
 Operations Manual – Part D

Chapter Page Revision

No.

Version /Status: 1.0/ Draft Chapter: FRONT MATTER

Operations Department
Version Date: 21-10- 2020 Page: 15
 Operations Manual – Part D

Chapter Page Revision

No.

Chapter Page Revision

No.

Version /Status: 1.0/ Draft Chapter: FRONT MATTER

Operations Department
Version Date: 21-10- 2020 Page: 16
 Operations Manual – Part D

Chapter Page Revision

No.

Version /Status: 1.0/ Draft Chapter: FRONT MATTER

Operations Department
Version Date: 21-10- 2020 Page: 17
 Operations Manual – Part D

Chapter Page Revision

No.
Chapter Page Revision
No.

Version /Status: 1.0/ Draft Chapter: FRONT MATTER

Operations Department
Version Date: 21-10- 2020 Page: 18
 Operations Manual – Part D

Chapter Page Revision

No.

Version /Status: 1.0/ Draft Chapter: FRONT MATTER

Operations Department
Version Date: 21-10- 2020 Page: 19
 Operations Manual – Part D

Page Intentionally Left Blank

Version /Status: 1.0/ Draft Chapter: FRONT MATTER

Operations Department
Version Date: 21-10- 2020 Page: 20
VII RECORD OF REVISIONS AND CORRIGENDA
The manual holder shall enter the appropriate data in the table below after updating the manual. The
confirmation of update has to be signed under ‘Entered By’ column of respective table. Retain this table
until officially replaced.

Version Version Change Descriptions Version Entered By:

Date Status
VIII DISTRIBUTION LIST
The Operations Manual Part D shall be distributed, but is not limited to, as follows

Format Type
Copy # Manual Holder
Hard Copy Soft Copy
01 Director, Operations √ √

02 Chief Executive Officer √ √

03 Quality Manager - √

04 Deputy Managing Director (Admin.) - √

05 Deputy Managing Director (Technical) - √
06 Technical Library, Operations (MASTER COPY) √ √
07 Director, Continuing Airworthiness Management - √
08 Director, Engineering Maintenance - √
09 Director, Ground Support - √
10 Director, Customer Service - √
11 Director, Commercial - √
12 Director, General Service and Property - √
 Management
13 Director, Finance - √
14 Director, Human Resource - √
15 Director, Corporate - √
16 Director, Internal Audit - √
17 Director, Flight Review Committee - √
18 Director, Board Secretariat - √
19 Aircraft Onboard Library √ -

20 All Cockpit Crew - √

21 Flight Safety Standard Department, CAAN √ √