Andy Elliot’s Training

Andy Elliott is the founder of the fastest-growing automotive sales training company and virtual training
program in the world. He has trained over 185,000 salespeople and 1,500 dealers across the globe.
Revolutionizing how salespeople influence, persuade, overcome objections, negotiate, close, market and
brand.

The Andy Elliott course is an additional training we offer to our BDCatalysts employees to help them excel
in their position. This material is of great importance because it enables you to handle all types of
customers and objections they may have.

Keeping up to date with training is a requirement within the company, therefore each manager
monitors their catalysts and indicates the time they should invest daily in training depending on the other
tasks they may have during the shift. What we expect from this training is that it is truly mastered and
used on a daily basis.

During your first days of work, you will be given access to this training.

Below you will find the exact order to follow with the videos:

1. Phone Skills. Internet, BDC, & Phone Training

- Phone Mastery

- How to be Unstoppable on the Phone

- How to Handle Every Phone Objection

 2. Objection Handling Strategies

- Lot

- Pencil

- Phone

3. Master The Close

- The Mindset of a Master Closer

- Preparing For The Close

- The Foundation Of Closing

- Mastering Price & Trade Closes

- Mastering Subprime Closes

- Mastering Payment Closes

4. The Road to the Sale

- The Mindset of a Successful Salesperson

- What You Must Learn First

- Meet and Greet & Fact Find and Qualify

- Vehicle Selection & Walk Around

- Test Drives, Trials Closes & Trade Devaluation

- Presenting the Pencil

- Vehicle Delivery & Referrals

- The Perfect Phone Process

5. The Perfect Sales Process

- Mindset of A Top Earner

- Planning Your Day

- Leveraging Social Media

- Prospecting and Follow Up

- Common Phone Objections

- Meet & Greet / Fact Find & Qualify

- Vehicle Presentation & Test Drive

- Presenting The Pencil

- Creating A Customer For Life

6. Supplemental Training

- Mindset & Motivation

- Objection Handling Strategies

- Closing

- Sales Basics
- Prospecting

- Phone Skills

- Sales Process

7. A-Z Closing and Negotiating

- Course 1

- Course 2

- Course 3

- Course 4

8. Personal Branding & Marketing

- Why Branding Is Important

- Creating A Brand

- Understanding Content Creation

- Posting On Facebook

- Creating Ads

9. System Onboarding - Location Manager

- Management Tools

- Reports

- Features
Note: if 3 days have passed after your start date and you have not been given access to Andy Elliot's course,
please contact HR and inform them of the situation.

If you have any doubts regarding the material, its distribution, and the time you should invest in it, please
consult with your Manager.