Security Desk / Operator training

Security Desk Operation tasks

Use the Monitoring task to work with live cameras
❑ With the credentials provided by your trainer, login to the Security Desk application.
❑ From the Security Desk Home page → All Tasks click to open a new Monitoring task
❑ Find a camera in the Area view tree on the left. Double click or drag and drop the camera to a
display tile.
❑ Do you see the camera’s live video stream?
❑ From the dashboard on the right, click the blue Show stream button from the camera widget

❑ Note the stream properties. Click anywhere outside of the window to close the stream properties.
❑ Click the Add a bookmark widget ( ). Type some text in the message field that you will
remember. Click OK.
❑ Double click the live video image to Maximize the tile. Double click again to Restore the tile.

❑ If no live video is being displayed in any tile, display a

camera.
❑ Click the Toggle digital zoom widget ( ).
❑ Drag the zoom slider to about 1.5x zoom level.
❑ Note the thumbnail full image in the upper left corner of
the tile.
❑ Click the Save a snapshot widget ( ). Note that the
snapshot contains the zoomed image.

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 ❑ If the camera is not currently recording, click REC ( ).
❑ Get up and walk in front of the camera. Return to your desk.
❑ Click the Jump backward button from the camera widget ( ).
❑ The video in the tile should jump from live video to playback of whatever was recorded 15 seconds
ago.

❑ Do you see a replay of yourself passing in front of the camera?

❑ Click the Switch to live button from the camera widget ( ) to return to live streaming.
❑ Wait until something is moving in the video stream, then click the Pause button ( ).
❑ Has your live video stream paused?
❑ Click the previous frame button from the camera widget ( ).
❑ Repeatedly click the Previous frame and Next frame buttons to perform frame by frame playback.
❑ Click the Switch to live button ( ) to return to live streaming.
❑ Display a PTZ camera.
❑ Try controlling the PTZ motor by exploring the different PTZ buttons from the PTZ widget.
❑ Click the Go to specific time button ( ).
❑ In the date/time picker, select a date on the calendar and select an hour.
❑ Validate the date/time stamp. Is it now playing back your requested recording?

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❑ Use the Clear all ( ) button at the bottom of the Monitoring task to empty all tiles.
❑ Display any 2 cameras in 2 specific tiles. Right click the task tab and choose Save as…

❑ Select Public task and give it your name.

❑ Click Create new folder to save this task in a new folder, or choose one of the existing folders.
❑ Click Save.
❑ Right click the Security Desk Home tab
❑ Click Save workspace. This will save the display as your default view. Every time you login, this is
what will load.
❑ Test by logging off and logging back on. Do you get your default view?
❑ Click Security Desk Home page → Tasks → Public tasks

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 ❑ Do you see other people’s saved monitoring tasks? Try looking in other folders and loading one of
the saved tasks.
❑ Once you have more than 1 task open in the Security Desk, start task cycling by clicking the Start
task cycling button in the system tray.

❑ The tasks should rotate from one to the next using a 15 second dwell time. (Can be changed in the
Security Desk Options menu)
❑ Click Stop task cycling in the system tray ( ).

“Monitor” a camera:
❑ Click Security Desk Home page → Options → Events
❑ Scroll down the event list and ensure that the following options are checked:

Events Display in tile

✓ Motion ✓
✓ Motion off no
✓ Motion on ✓
✓ Recording started (motion) no
✓ Recording stopped (motion) no

❑ In your monitoring task, click Monitoring at the bottom of the page

❑ Click Add ( ) and select your camera, then click the Add button. Using the drop-down menu next
to the camera, change the Tile selection from All to a specific tile.

❑ Click anywhere to close the Monitoring window.

❑ You should now be alerted whenever motion has been detected by your camera.
❑ Use the Clear all tiles ( ) all button at the bottom of the Monitoring task to empty all tiles.

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 ❑ Wait for motion to happen in front of your camera. Are you alerted of the Motion on event in a tile?
❑ Click the handle on the border at the top of the display tiles (….) and drag down.

❑ Do you see more events in text mode?

❑ Can you confirm if the recording pre-alarm buffer is working? According to the time stamps,
recordings should start 4 seconds before the motion was detected.
❑ Click Monitoring at the bottom of the page again and remove ( ) the camera(s) from the list.
❑ Click a tile to close the Monitoring window.

Configure a task and send it to another user:

❑ From the Security Desk Home page → All Tasks click to open a new Monitoring task
❑ Find a camera in the Area view tree on the left. Double click or drag and drop the camera to a
display tile.
❑ Right click the task tab and click Send.

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 ❑ Select a single user as recipient (your neighbour), not a user group. Include a message.
❑ If your neighbour received the task, ask them to send you a task.

Modifying tile patterns and creating custom patterns

❑ Click the Change tile pattern button ( ) at the bottom of the Monitoring task.
❑ Click More. Select a different tile pattern. Try several different tile patterns to see how they look.
❑ Click the Change tile pattern again and this time click Edit patterns.
❑ Click Add a new pattern ( ). Give it a name and select a category in which it will be saved.
❑ Click to adjust the Rows and Columns fields. Then, click on the actual row or column separators to
remove individual borders.

❑ Click Save and close.

❑ Click the Change tile pattern again, does your new custom pattern appear in the available tile
patterns? Apply it.

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Remote task
Control your neighbour’s Security Desk remotely. Pair up with your neighbouring Security Center training
student. You will first try to control their Security Desk application, then, they will try to control yours.

Control another Security Desk remotely

❑ Launch the Security Desk application and open a Remote task

❑ Click on the drop down list and select your neighbour’s Security Desk. Click Connect

❑ Right click the Home tab in the Remote task and click New task…

❑ Open a new Monitoring task on the remote workstation and display some cameras.
❑ Change the tile pattern.

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 ❑ The remote Security Desk user will have the option to kick you out (when not using Spy mode)

❑ Disconnect from the remote client.

❑ Click Options and reconnect using Spy mode.
❑ Disconnect again and try Low bandwidth mode
❑ Switch roles and let your neighbour control your Security Desk.

Investigation tasks (Reports)

Search for bookmarked video
❑ Launch the Security Desk application and open a Bookmarks (investigation) task

❑ Select all cameras in the Area view filter

❑ Click the green dot to turn of the Message filter
❑ Click the green dot to turn off the Time range filter
❑ Click Generate report

❑ Scroll through the list of results. Can you find the bookmark that you added earlier?

❑ Double click or drag and drop a bookmark result from the results list to a display tile.
❑ The orange ribbon(s) on the time line show the position of the bookmark(s)

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Use playback controls
❑ While displaying playback video, click the Show stream button in the camera widget.
❑ Try the different playback controls:
❑ Pause / play
❑ Jump backward (by 15 seconds at a time)
❑ Rewind (reverse playback)
❑ Forward (FF playback)
❑ Jump forward (by 15 seconds at a time)
❑ Slow motion
❑ Click pause; try the frame by frame controls
❑ Click Loop playback
❑ Position the grey markers on the timeline to highlight a 10-20 second period of time

❑ Click Play. Are you seeing a 10-20 second playback loop?

Export video clips

❑ Select a 10-20 second clip on the timeline using the Loop playback markers (see image above)
❑ Click the Export video button from the camera widget. If you have more than one camera
displayed, choose Export video and not Export video from all tiles.
❑ If needed, click any of the blue fields to adjust the exported clip time, date, and length.

❑ Select the G64x file format. Click Export.

❑ Repeat the same export but this time in ASF format.
❑ Compare the 2 exported files.

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Maintenance task: Hardware inventory report
How to generate a Hardware inventory report and export it in PDF format:

❑ Open a Security Desk → Hardware inventory (Maintenance) task

❑ Select all archivers. Click Generate report.
❑ Review the results list closely.
❑ Right click one of the column headers. Click Select columns.
❑ Remove 2 of the Selected columns that you feel are unnecessary. Click OK
❑ Click Export report
❑ Select PDF File format
❑ Click the Browse button beside the Destination file field.
❑ Choose your Windows desktop as the folder path and give your report a name.

❑ Click Export.
❑ Use Adobe Reader to open the exported file on your desktop.

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