ABC Company Ltd.

June 18, 2019 Ref: Admn/03-D

Dear Sir,
Subject: REPORT ON CERTAIN GREVIANCES OF OFFICE STAFFF OF FIRM
Term of Reference:
This report is submitted to you referring your letter No. 123 dated June 6, 2019 in which I was
asked to report on certain grievances of office staff at Defence branch. This report also
includes the findings and recommendations regarding the present issue.
Methodology:
1. Meeting with Branch Manger
2. Meeting with president of staff union
3. Visited the office several times and talked to the staff members.
4. Interviewed store-keeper
Findings :
After through enquiry, I completed the report given below:
1. The present unpleasant situation is the outcome of the termination of the store-
keeper who fell ill last month and remained absent for two weeks without
intimation. The Branch manager terminated him without giving him a chance of
explanation. This created a sense of insecurity among the office staff.
2. When the issue was raised by the president of the staff union, the Branch manager
made his behaviour still harder and refused to talk to him. As a result the staff went
on strike and demanded restoration of the store keeper.
3. This situation also gave them a chance to press their other demands for example,
they demand extra bonus.
4. Their demands also included free medical which is available to the officers and other
senior staff.
Conclusions:
The principal conclusions drawn from the investigations were that the storekeeper was
unjustly terminated by the branch manager. The Branch manager adopted a very strict
behaviour as he terminated the storekeeper without giving him a chance of explanation.
Recommendations:
In the view of the above finding, I am strongly of the view that:
a. Termination order of the storekeeper should be withdrawn immediately because if find
no justification in terminating a person without giving him a chance of explanation. This
will ease the tension among employees.
b. The employee of the Defence branch has been deprived of the free medical aid whereas
the officers already enjoy this facility. I strongly recommend that the office staff should
also be offered free medical aid with immediate effect.
c. Finally, the branch manager should be asked to be polite and kind to the office staff. He
should deal with the employees’ affairs sympathetically.
I hope the above report is enough to brief you about the grievances of the office staff.
However, if any point requires clarification, I may be called at any time convenient to you.

Yours sincerely,
Signature
ABC Name
Administration manager
Head Office