Professional Documents
Culture Documents
In Partial fulfillment
Of the requirements in
Inquiry, Investigation, and Immersion
(month, year)
Republic of the Philippines
Department of Education
Region III-Central Luzon
SCHOOLS DIVISION OF TARLAC PROVINCE
Padapada National High School
Senior High School Department
CERTIFICATE OF APPROVAL
This research entitled “The Effects of Using Social Media on Verbal Communication” ,
prepared and submitted by Janelle Anne Z. Patlingrao, Heizel Anne M. Placio, Pia D. Agustin, Jea
Belle L. Sapad, Josnelle B. Mayor, Melvin B. Felicilda, Reymark L. Villegas, Carlo N. Manaois,
Justine D. Granil, Aldrix G. Tolenada, John Ashley V. David, Jomar I. Abayan was evaluated by
the committee and recommended for acceptance and approval.
FULLNAME
Chairman
Approved on (month/date/year)
SDADADASDAA
Principal II
Padapada National High School
Republic of the Philippines
Department of Education
Region III – Central Luzon
Schools Division of Tarlac Province
PADAPADA NATIONAL HIGH SCHOOL
Santa Ignacia, Tarlac
Dear Respondents,
Good day! We are the students from Padapada National High School, Grade 12 – Confucius taking the
Humanities and Social Sciences track. As a part of our academic endeavor, we will be conducting a
quantitative research study titled: “The Effects of Using Social Media on Verbal Communication” We
are humbly asking for your time and honesty to answer this questionnaire. We assure you that all the
information gathered will be confidential and private and will only be used for the study. Furthermore, a
proper disposal of data gathered will be done after the research period.
Thank you very much and we are looking forward for your favorable response.
Sincerely,
This is to certify that I am aware of and understand the following conditions for my participation in the
study titled: “The Effects of Using Social Media on Verbal Communication” to be conducted by the
aforementioned researchers for their completion of their subject in Practical Research 2 and Inquiries,
Investigations, and Immersions.
________________________________________
Signature over Printed Name of Respondent (Optional)
Name (optional): ________________
Grade/Strand: ______________
Direction: Read and answer each statement carefully by putting a check mark ( / ) on every statement.
Legend:
4- Strongly Agree 3- Agree 2- Disagree 1- Strongly Disagree
4 3 2 1
I used social media to…
1. Become more sociable.
2. Seek help from my teachers and classmates.
3. Collect and share reliable information.
4. Gain knowledge and learn new things.
5. To keep up with current trends in various fields.
Verbal Skills
The use of social media resulted for me to…
6. Give constructive feedback.
7. Give time for others to respond and clarify.
8. Show attention and show interest to people, especially
during conversations.
9. Participate in disseminating information effectively and
style of communicating the message is clear and
simple.
10. Improve my verbal skills.
Written Skills
The use of social media resulted for me to…
11. Gain the ability of gathering written information from
different sources professionally.
12. Increase my confidence level in writing.
13. .I become more conscious about grammar structure and
spellings.
14. I become more conscious about punctuations when I
write.
15. Improve my written skills.
TABLE OF CONTENTS
Title Page
TITLE PAGE…………………………………………………………………………………………… 1
APPROVAL SHEET…………………………………………………………………………………… 2
ABSTRACT……………………………………………………………………………………………. 3
ACKNOWLEDGEMENT & DEDICATION………………………………………………………….. 4
TABLE OF CONTENTS………………………………………………………………………………. 5
CHAPTERS
Introduction……………………………………………………………………………………………… 6
Statement of the problem………………………………………………………………………………... 7
Significance of the Study…………………………………………………………………………….….. 8
Scope and Limitations…………………………………………………………………………………… 9
Definition of Terms……………………………………………………………………………………… 10
Conceptual Framework………………………………………………………………………………….. 11
2 RESEARCH METHODOLOGY…….……………………………………………………………… 12
Conclusions……………………………………………………………………………………………….
Recommendations………………………………………………………………………………………...
Suggestions………………………………………………………………………………………………..
BIBLIOGRAPHY……………………………………………………………………………………..…
APPENDICES…………………………………………………………………………………………...
Appendix A: Ahsdashdkahdajkdh…………………………………………………………………….
Appendix B: Hjhdfkjahdkajhdkaj……………………………………………………………………..
Appendix C: Bkjdfljsasasfadfwer……………………………………………………………………..
As the researchers do the research paper, It takes a significant amount of time and effort to complete the research
paper. This is only possible because of the people who have faith in what we can accomplish and have supported us
We dedicate everything to our Almighty God because he is good and has bestowed wisdom and knowledge on
us in order for us to complete this research paper successfully. To our family and friends who have encouraged and
supported us throughout the study to achieve a better outcome. Finally, thanks to the hardworking researchers who
are eager to assist and contribute their full efforts to the group's success.
We would like to take this opportunity to thank our research teacher for his hard work. As we work on this paper,
I Distribution of Respondents
Chapter 1
This chapter presents the introduction, statement of the problem, significance of the study, scope and
Introduction
The emergence of social media has created a new avenue for facilitating daily information and communication
needs. As technology grows and expands our range of communication, social media is becoming a vital tool for
daily social interaction. Bhamare (2020) added that the emerge of social media has created a new venue for
facilitating daily information and communication needed. By using social media in various ways of communication,
it helps to create opportunities to interact with other people easily by sharing information. Therefore, social media is
steadily but surely impacting the way people live and communicate with one another. The rapid fire quick
communication style that captivates the millennials and other generation has shifted our conversations from ‘face-to-
Social Media is described as the collection of online communication channels dedicated to community based
input, interaction, content sharing and collaboration. Some of the commonly known communication websites are
Facebook, Twitter and Instagram. With the help of this websites people can share memories, reconnect with friends,
plan events, and communicate almost instantaneously. The social media has positive as well as negative impacts on
communication skills.
Social networks have become the central facilitator for daily communication with peers, family and
acquaintances. It is affecting our relationships and decreases the quality of inter-personal communication.Using
messengers’ people often use shortened versions of words in order to type and deliver their messages as quickly as
possible. Shortened versions like “k”, “ttyl”, “ur”, “der”, “gr8”,”cu”,”tc” and so on completely ruins the grammar
and syntax. It also develops the use of slang terms and sometimes people tend to forget that they are neglecting the
beauty of language when they are online busy with the social media.
"Communication is constantly evolving, some people are used to seeing their friend’s online avatar as if the
face”.At the end of the day, nothing can replace face-to-face conversation and interaction. Despite the explosion of
online endorsements and social media dialogue between individuals and brands, researchers have found word-of-
mouth exchanges and in-depth conversations are still most influential.Whether or not people want to accept it, social
media has several negative impacts on their daily lives. We cannot deny the fact that social platform is very helpful
providing news, gossips, and to keep in touch with friends and family, but we cannot afford it to become the focal
point of our lives.It has made the language lazy and thus resulting people uninterested in meeting others in person,
which eliminates any chance of deep and meaningful conversation. People have started losing their ability to
communicate efficiently, which is a testament, to what kind of total control social media has over their lives.
Overall, social media can be beneficial if used wisely and in the proper proportion. So, it is easy to conclude that the
negative impact of social media far outweigh any benefits that they may provide to society at this juncture.
In a student’s perspective, predominantly to Grade 12 PNHS Senior High students, social media plays an
important role and becomes a communication tool for them. They use social media to communicate with their
classmates and teachers.On the other hand, as described, communication skills are an important tool for individuals
to effectively transmit or receive messages and information in a clear and concise manner. Effective communication
requires learning some important skills (SkillsYouNeed, 2020). Furthermore, developing communication skills can
help all aspects of life, from the professional life to social gatherings and everything in between.
This quantitative research study is to determine the effects of using social media on verbal communication of
the Grade 12 HUMSS Students. The study primarily aims to determine the following questions:
3. What are the effects of using social media on effective communication skills?
Significance of the Study
According to Discover PhDs, the significance of the study is a formal justification for why the study is required.
It explains the importance of the study, how it affects the field of research, how it enhances our knowledge, and how
Taking into consideration the social media channels that the respondents utilize and how it can affect their
spoken communication abilities. The goal of this study is to determine how utilizing social media affects verbal
communication among Padapada National High School students in Grade 12 HUMSS. The following will benefit
Student-researchers. This research enabled them to discover important areas that other researchers had not been
able to investigate.
School body. The study's findings will inform the school about how social media affects their students' verbal
communication skills.
Future researchers. This research study can be used as a starting point for future research. In addition to other
educational purposes.
The scope and delimitation of the research are two components of a research paper that tell the reader what
information is used in the research and why the author/s chose that information. Although the scope and delimitation
of a report clarify its limited nature, this data adds credibility to science (Refugio, 2018). This addresses the scope of
the study and establishes the process limitations. Additionally, this addresses what the researchers do not want to do.
This study concentrates to the effects of using social media on verbal communication of the Grade 12 HUMSS
students. The researchers created survey questionnaires to collect the information needed to solve the research
problem. First, determine which social media platforms the respondents use. Second, determine how respondents
use social media to improve their verbal and written communication skills. Third, understand the effects of
respondents' use of social media on effective communication skills. The respondents for this study will be primarily
Grade 12 students from the Humanities and Social Sciences (HUMSS) strand at Padapada Senior High.
According to Oxford Learner's Dictionary, the delimitation is the boundary or limits of the study. The study does
not include the visual communication skills of the students. As previously stated, only Grade 12 HUMSS Senior
High School students will participate in this study. As a result, Grade 11 HUMSS students will be excluded as
respondents. Furthermore, the study excludes other skills that are associated with and acquired through the use of
social media.
Definition of Terms
An alphabetical list of significant terms or acronyms that you recognize, especially commonly used terms
(Harvard Extension School, n.d.). The definition of terms makes it easier to understand unspecific definitions of
words that can otherwise be interpreted in various ways; these words should be clearly defined according to how
exchanged through a common system of symbols, signs, or actions between people. Thus, can be defined as
understanding and sharing meaning (Bequiri, 2017). It is used as an introductory for this study.
Communication Skills. is necessary to deliver quickly and precisely, and analyzing data Easy communication is
a vital life skill and should not be taken for granted be unheeded (Bequiri, 2017). This is the dependent variable in
this study.
Effective communication. It’s about understanding the emotion and intentions behind the information. As well
blogs, forum, photo-sharing, social gaming, chat apps, and social networks (Clement, 2020). Specifically, those are
Facebook, Twitter, Google+, YouTube, Instagram and a lot more. In this study, it is used to determine the social
Verbal Communication Skills. Effective skills in verbal communication require more than just talking. Verbal
communication concerns both how you send messages and how they are interpreted by you (Doyle, 2020). In this
study, it is one of the effective communication skills that the respondents acquire with the use of social media.
Written Communication Skills. According to Inc.com, written communication includes any kind of
communication that allows the use of written word. In this study, it is one of the effective communication skills that
Conceptual Framework
communication skills?
Figure 1. Conceptual Framework
The conceptual framework used input-process-output to present the variable being studied. The “input” variables
were the social media platforms that the respondents used together with its effects on their verbal communication
skills. The next box is the “process” variables which includes the instrument and method validation, survey
questionnaires distribution, data gathering, and interpretation. The last part will be the “output” variables which is
RESEARCH METHODOLOGY
This chapter provide a summary of the various articles, journals, and dissertations used as reference and guide
throughout the study. The various documents serve as the foundation of giving initial ideas and/or knowledge with
related subject matter. This includes conceptual and research literature, and synthesis.
Conceptual Literature
These includes literature from books, journalism and other types of study-related or applicable content, but it
is data-free or non-empirical material. To help and better appreciate the variables of the analysis, it aims to establish
familiarity with current study. According to Hopkins (2020), the world is getting smaller through the use of
technology such as social media. No wonder that the widespread use of social media share thoughts, personal and
professional stories and interactions which has a significant influence on how people communicate today in general
(University of the People, n.d.). It is believed that it has an adverse effect on social skills and communication among
adolescents. In addition, engaging in various forms of social media has become a routine daily activity for most
Bhamare (2018) recognized that communication is constantly evolving, some people are used to seeing their
friend’s online avatar as if the face. Social media, as mentioned, can be a great educational tool for students. Thus,
serves as an effective device for academic performances. Moreover, it helps to improve writing skills in a clear and
succinct way; in addition, this can also result to their social skills and the ability to use social media for educational
purposes (Bruce, 2020). Hopkins (2020) added that social media and education can complement one another if
utilized effectively. The technologies that allow these platforms to function are also one of the driving forces behind
the impact of this technology on education. As social media takes up a large space in the lives of people, it is
important to know how it impacts the student’s communication skills. Alrubail (2015) stated that social media’s
impact does not necessarily mean negative impact. Students use different social media platform such as Instagram,
Facebook, Twitter, and etc., in which has a positive impact to students wherein it can lead to effective
communication skills
There are positive effects of social media according to Blaylock (2018), wherein these develops new
educational opportunities for students. One of these effects is the way people write or their communication style.
Nowadays, messages became shorter and more concise in which people adapted for summarized writing as well.
Abbreviation, on the other hand, is common in texting where it has generated controversy among some scholars and
cited studies because it has negative effects on literacy skills such as writing skills and accuracy of reading. In line
with that, in this era of social media when we are reaching out and engaging more and more people. The more we
allow for and understand the importance of all the various levels of communication, the more we can skillfully and
Gordhamer (2010) stated Five Levels of Effective Communication in Social Media Age. Having “public
reply” as level 1: a public interaction which if done correctly, can often lead to more fruitful direct communication;
level 2: for direct message for a private connection; for level 3: more in-depth communication, can be easily
forwarded, and sent to numerous people at once; a phone call for level 4 which allows for more immediate back-
and-forth; and at level 5: in-person or video chat. Meetings were enhanced by the natural progression of our first
digital communication. While at one time face-to-face interactions were the entry point, today, in-person meetings
Deinbert (n.d.) recognized that digital innovations have been ubiquitous and profoundly ingrained in all things
we do in a short period of time. It is neither feasible nor necessary to fully unwind them. Everyone likes, or at least
accept, this bargain. Knowledge of social media’s ills and unintended consequences is spreading, and particular
platforms rise and fall, but social media as a whole remain popular, and the surveillance-based economic system
Social media is like a drug, but what makes it particularly addictive is that it is adaptive Berger (n.d). It adjusts
based on your preferences and behaviors, which makes it both more useful and engaging and interesting, and more
addictive. Teenagers often remark that they cannot leave Facebook because they would face social ostracization.
Employing what Vaidhyanathan (2012) calls “infrastructural imperialism” organizations often offer social media as
the readiest way to access their services, excluding those who opt out of social media while subtly but powerfully
Not surprisingly, people with authoritarian inclinations are actively taking advantage of the propitious
environment that social media offer (Gunitsky, 2015). A recent survey by the Oxford Internet Institute found that 48
countries have at least one government 13 agency or political party engaging in shaping public opinion through
social media. Authoritarian-minded leaders routinely lambaste “fake news” while at the same time shamelessly
Research Literature
These literatures are objective, critical summary of published research literature relevant to a topic under
consideration for research. It aims to create familiarity with current thinking to support and further understand the
The word social media has been difficult to define for years, until many platforms appeared, providing
individuals with opportunities to monitor all content being generated and empowering them to be content creators
and users. In a research study conducted by Yashem and El Badawy (2015), how students use social media with
regards to studying. In their research, 92% of respondents use the internet. Others said specifically that, because they
can Google equations, they use social media sites for their math homework. Most of them, therefore use social
media in a positive way which allows them to do better at school. In line with that, according to Talaue, G. et.al
(2018), in education, the use of social media provides students with the ability to obtain more useful information, to
connect with learning groups and other educational systems that make education convenient. Tools for social
networks provide multiple opportunities for students and institutions to enhance learning methods.
In addition, as cited in the study of Baruah (2012), as a superset beyond social communication, social media
has driven by ubiquitously open and flexible networking methods, the way organizations, groups, and people
interact has been dramatically transformed by social media. In the study "Predicting the Future with Social Media"
(Asur, S. & Huberman, B. 2010, as cited in Baruah, 2012), they explain how it is possible to use social media
According to Broughtons and Higgins company (2010) talks at length the policy and practice relating to the
use of social media by employees. They were guided by the fact that they had already engaged to some extent with
the issue of social media, what it might mean for their organization and how they were going to formulate and
communicate a policy. They predominantly specified that social networking requires the use of an online platform or
website that allows people to connect via a number of services, typically for a social purpose, most of which are
web-based and give people opportunities to interact over the internet, e.g. through e-mail and 'instant messaging'.
Data have shown strong associations between the use of social networking by learners and their personal and
group resilience (P < .05). Characteristics of social media use, faith, and clinical placement were linked to resilience
and the perceived helpfulness of the communication skills (P < .01). In conclusion, social networking can and
should be used to foster resilience among nursing students as a learning tool. Significant positive correlations have
been identified between personal and group use of social media and resilience. The more social media was used by
Regarding students’ attitude towards communication skills, the results reveal that there were no significant
differences between class teachers and childhood teachers’ students in their positive and negative attitudes toward
communication skills according to Ihmeideh, F. (2010). It may explain by that there are no formal training sessions
in communication skills during programs of class teachers and childhood teachers' preparation or the lesser number
of childhood teacher students’ in this study may have been partly responsible for the lack of a significant difference.
However, senior students have high positive attitudes toward communication skills than sophomore and junior. This
result agrees with a previous study suggested that older, mature students have high positive attitudes toward
communication skills training (Rees & Garrud, 2001, as cited in Ilmeideh, 2010). At the same time, sophomore
students have high negative attitudes toward communication skills than senior and junior students.
Furthermore, Asemanyi (2015) found out that learners would help enhance their output in and course by being
respectful of each other's ideas and adjusting to new teaching methods or techniques used by communication skills
in this case. More optimistic attitudes and expectations towards learning must be established by learners. Another
recommendation for the research was that the communication skills course helps students a lot in the job market,
especially in interviews, so if students take the course seriously and try to work hard on it, it would be helpful.
Again in all areas of human life, communication is very important and as such, every person must learn good
communication skills. Some of the respondents' feedback on how to enhance the success of students in the course
was that it improves their ability to listen, speak, read and write, which will be very useful to them in all their
In the research study conducted by Bakeer (2018), the results of the study showed that the introduction of
ICTs and social media had a positive impact on the growth of the writing capacity of students. In addition,
undergraduates are pleased with the future achievements in the growth of writing skills by combining ICTs and
social media. Writing is a cognitive instrument used to test memory, reasoning ability and linguistic order to
effectively communicate ideas since a text's skillful structure means successful understanding. In pursuant with that,
Sámano’s study (as cited in Bakeer, 2018), it does not mean that it is possible to learn English or any other language
entirely through social media platforms, but it can be used as a medium for creating a good learning atmosphere and
a place in an informal setting for practice. Social media also allow topics to be improved because they develop self-
motivation on topics seen in class, which reinforces skills such as written expression and creativity in a snowball
effect. The findings showed that social media creates a good environment for learning and that teachers can take
advantage of the topics seen in the classroom to strengthen them. Sámano found that 78% of teachers believe that
Moreover, a study explored the impressions of students of the use of social media in the process of teaching
English in a higher institution in Indonesia. Findings from this study indicate that the majority of students displayed
a constructive outlook towards the writing classroom and a willingness to use social media. Factors such as large
classrooms, the lack of internet training and the lack of equipment could however be potential obstacles to the use of
social media in the classroom (Rahman & Salija, 2016, as cited in Bakeer, 2018).
In line with that, a survey of 2,462 advanced placement and national writing project teachers was conducted
by Purcell, Buchanan, and Friedrich (2013). They find that digital technologies shape student writing in myriad
ways and have also become useful tools for middle and high school students to teach writing. These educators see
the internet and digital technologies such as social networking sites, cell phones and texting, generally facilitating
the personal expression and creativity of teenagers, expanding the audience for their written material, and
encouraging teenagers to write more frequently in more formats than in previous generations.
On the other hand, Subramanian (2017) associated the influences of social media in interpersonal
communication in which verbal skill is included. According to him, you are probably more likely to talk to friends
and family via mobile devices than face-to-face in a society where communicating and over-sharing online is the
norm. Both contact and interaction barriers have been overcome by social networks, and now one can share his/her
opinions and thoughts on a variety of subjects. Students and experts are able to connect and engage with like-minded
individuals and may ask for advice and opinion on a specific subject. Another positive influence of the social
networking site is to connect people to accomplish a specific goal on a massive forum. In order to bring lasting
Synthesis
The mentioned statements in the conceptual and research literature were useful in this current study. Based on
the studies presented, the researchers came with the conclusion that technology continue to grow and advance, it has
large implications on the way world continues to evolve socially, as well as how people as an individual function in
social situations. People develop such skills in keeping up with new methods of socializing and advancing in the
professional arena. As well as social media becomes an integral part of a student’s full life, as well as people’s lives.
Using social media would provide students with the right access to quality information. Social media has been found
to provide a broader and quicker means of circulating information not only to an institution's students, but also to the
general public.
Research Design
The researchers chose the best research design for this study. This study is a quantitative research design because
it seeks answers based on numerical data. According to McCombes S, (2019), descriptive research design seeks to
accurately and systematically describe a population, situation, or phenomenon. The research strategy is the
descriptive research will use survey questionnaires to examine the effect of social media on verbal communication
Respondents
The target respondents of this study are Grade 12 HUMSS students of Padapada National High School. The total
population of Grade 12 HUMSS students is 182 in which the participants will be 30. Stratified random sampling is
used by researchers. According to Nickolas (2020), this is a method of sampling that involves dividing a population
into smaller groups–called strata to get the probability and non-probability of our study. In order to calculate the
appropriate sample size from the population (Sciencing, 2018), the researchers use the Slovin’s formula:
n = N / (1+Ne2)
Table 1.
ARISTOTLE 61 10
CONFUCIUS 58 10
TOTAL 182 30
The table 1 presents the strand, population, and sample size to determine the percentage of every strand.
Sampling Technique
Research Instruments
Data Gathering Procedures
The researchers wrote a letter requesting permission to conduct the study. The letter was delivered to the
principal of Padapada National High School. The researcher will hand out consent letters to 30 Grade 12 HUMSS
Senior High School students. Following the approval of respondents, the researcher will distribute a 15-item survey
questionnaire to the respondents. Finally, the researcher will collect data from the respondents.
Statistical Treatment
The following tool will be used in this study is weighted mean to identify the effective verbal communication of
Grade 12 HUMSS Senior High Students and their usage of social media. The formula shown below:
Ethical Consideration
ABSTRACT
The general objective of this research is to identify the social media usage of Grade 12 Padapada Senior High
School students, as well as their acquired verbal and written communication skills. The researchers selected the most
appropriate design for the study which is quantitative research, specifically the descriptive research design which
aims to accurately and systematically describe a population, situation, or phenomenon. This study's target
respondents will be Padapada Senior High HUMSS students in Grade 12. The total population of Grade 12 HUMSS
students is 182, and 30 respondents were identified using stratified random sampling, which involves dividing the
population into smaller groups or strata, and Slovin's formula, which determines the appropriate sample size from
the population. This study's research instrument will be a survey questionnaire. A fifteen-item (15) survey
questionnaire will be used to answer and determine how respondents' effective verbal and written communication
skills are impacted by their use of social media. The researchers will use weighted mean to determine the outcome
of Grade 12 students' acquired effective communication skills and their use of social media.