Make a conversation about customer service based on the following situation.

Student A: You are a customer service office. You have to deal with a customer who
complains about your company's service and product quality.
Student B: You are the customer. You bought a television from a store last week, but
you received the wrong model and you are not satisfied with the product quality.

A: Hello, this is the customer service office. How can i help you?

B: Hello, i’m B, Last week I bought a 50 inch TV but when I received it, it was only 40 inch.

A: I’m sorry about that so can you tell me what is the product model number

B: Yes, it is TV2450.

A: Yes, i will send you another tv, let me confirm, you get a black tv, model number is
TV2450. do you need anything else?

B: Yes, When I received the goods I found a piece broken in the corner of the TV and its
speakers are also broken.

A: I'm really sorry about that, I will send it back to you next Monday.

B: Oh, sorry, Can you send it to me by tomorrow?.

A: No problem, so I will send it to you tomorrow at 5pm.

B: Thanks for your help, gb

A: you’re well come, gb