Professional Documents
Culture Documents
Nature of Communication
• Communication is a process
• Communication occurs between 2/more
people (speaker and receiver)
• Communication can be expressed through
written/ spoken words actions(non-verbal)
or both spoken words and non-verbal actions
at the same time.
Element of Communication
• Speaker- source of information/message
• Message- the information, ideas/thoughts
conveyed by the speaker in words/ actions
• Encoding-process of converting the message
into words and action
• Channel- the medium/the means,
personal/non-personal, verbal/non-verbal in
which the encoded message is conveyed
• Decoding - the process of interpreting the
encoded message of the speaker by receiver
• Receiver- the recipient of the message or
who decodes the message
• Feedback- the reactions, responses, or
information provided by the receiver
• Context - the environment where
communication takes place
• Barrier- the factors that affect the flow of
communication
Communication
Wednesday, October 21, 2020 4:36 PM
Explaining Social Interaction as a Function of
Communication is a complex process, with Communication
elements, levels and dimensions. People do not • Most obvious, the most used, and the most
just communicate because people love to talk. popular.
Humans communicate for several reasons, these Social Interaction allows an individual to be
reason is called the Function of Communication connected. Interacting with different people
Regulation and Control influence us in how we present ourselves in
social situations.
• If the Speaker’s purpose is to control
Notice that one’s interaction with different
others by managing behaviors, then the
people from different groups will not be the same
speaker is using the function of Regulation
interaction experience . Still, communication
and control. It also demonstrated by the
happens
simple act of telling someone to continue
Social Interaction
discussing the topic Verbal Cues
Explaining Regulation/Control as a Function of Both Speaker and listener must be
Communication respectful of each other’s
• Literally used to regulate or control the culture, age, gender, social status, and religion.
behavior of people Informal terms and casually delivered .
• Can be used as: Non-verbal Cues
to control and govern the human being’s Includes hand gestures, bodily actions
behavior and activities; (including posture), vocal tone(paralanguage), and
to regulate nature and activities human eye contact. The speaker and the listener should
beings engage in;. be respectful of each culture as well their age,
Regulation/Control social status, and religion.
Verbal Cues The tone used is friendly, even teasing, and
Both Speaker and listener must be bodily action is relaxed
respectful of each other’s culture, age, gender, Motivation
social status, and religion. • When the speaker’s purpose is to persuade
Words are usually directives, orders, or try to persuade another person to change
his/her opinion, attitude, or behavior.
requests, etc.
Explaining Motivation as a Function of
Non-verbal Cues
Communication
Both Speaker and listener must be
• Refers to a person using a language to
respectful of each other’s culture, age, gender,
express needs, desires, wants, likes and
social status, and religion.
dislikes, inclination, choices, and aspirations.
Tone and bodily action must be
• Aims to persuade another person to change
authoritative and firm. Eye contact is a must his/her opinion, attitude, or behavior.
and these cues are maybe softened for children • To move the listener away from his/her
and elderly. position toward the speaker’s own or the
Social Interaction position where the speaker wants the other
The most familiar and the primary reason why person to move.
people communicate. Social Interaction allows
people to be connected with one another.