Task 2 Talha

RTO No: 91223
Student Project Portfolio
ICTPMG613 Manage ICT Project Planning

CONTENTS
Section 1: Project Management Plan 5
Section 2: Project schedule 17
Section 3: Project budget 31
Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

ICTPMG613 Manage ICT Project Planning| 2
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Assessment Task 2 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
MUHAMMAD TALHA DAWOOD
Student name
Student ID number
SCM1552
Talha
Student signature
23/8/2023
Date
Assessor declaration
 I hereby certify that this student has been assessed by me and that the assessment has been
carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response

My performance in this assessment task has been discussed and explained to me.
I would like to appeal this assessment decision.
Talha
Student signature
23/8/2023
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

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Student name: MUHAMMAD TALHA DAWOOD
Assessor: Sushma Shrestha
Date: 13/8/2023
Business this assessment is Case Study – Boutique Build Australia

based on:
Project descriptions: Established in 2010, Boutique Build Australia is a building company

specialising in the design and building of high-quality designer homes
for the Sydney metropolitan and surrounding areas.
Our vision – to be the best home builder in Australia – drives
everything we do, from the friendly greeting we give to customers at
our display centre, to our supplier relationships and to our employees’
professional development.

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Section 1: Project Management Plan
PROJECT 1: Include name of the Project (website design project)
Project management models 1.Choose one of the project managements methods:

Discuss the most suitable PROJECT 1: Website Design Project
project management
Project Management Model: Agile Software Development
model/systems development
approach for this project. The Agile Software Development model is the most suitable
approach for the Boutique Build Australia website design project
Consider the following in your
due to its flexibility, iterative nature, and emphasis on client
response:
collaboration. This methodology allows for incremental
 Why is this methodology development, enabling quick adaptation to changes and
suitable rather than continuous improvement. The tailored approach to Agile for this
others? project would be the Scrum framework, which offers clear roles,
ceremonies, and artifacts that align well with the project's goals
 What tailoring is
and team structure.
appropriate in regards to
the project methodology 2. Reason to choose?
you have chosen? The Agile methodology is well-suited for projects like Boutique Build
Australia due to its flexibility, iterative nature, and focus on customer
collaboration. Here's why Agile is a good choice:
Client Collaboration: Boutique Build Australia's project involves

developing new IT systems, hardware, and a website. Agile
emphasizes regular interactions with the client and stakeholders,
allowing them to provide feedback, make changes, and ensure the
project aligns with their evolving needs.
Incremental Development: The project has multiple components,

such as hardware, software, and website development. Agile's
incremental approach allows these components to be developed in
iterations or sprints, ensuring that each piece is thoroughly tested and
functional before moving on to the next.
Adaptability: The company's goal of expanding to different locations

and changing market demands requires adaptability. Agile allows for
changes to be incorporated even in the middle of development,
ensuring that the final product meets the evolving business
requirements.
Quality Assurance: Agile's focus on regular testing and validation

ensures that each iteration is of high quality, reducing the chances of
data loss or defects that the company has experienced in the past.

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3.What is the problem with this models and tailoring used for it?
Problem with Agile and Tailoring:
While Agile is well-suited for the Boutique Build Australia project,

there are some challenges that need to be addressed:
Communication: Boutique Build Australia has a mix of technical and

non-technical staff. Agile requires strong communication and
collaboration, which might pose challenges when dealing with non-
technical stakeholders who might not be familiar with Agile practices.
Managing Expectations: Agile's iterative nature might lead to

expectations of constant change. Clear communication about what
can and cannot be changed during each iteration is crucial.
Documentation: Agile emphasizes working software over

comprehensive documentation. However, for Boutique Build
Australia's expansion plans, documentation might be necessary for
on boarding new staff in different locations.
Project Management Plan Project management plan template

Write a Project Management
Plan using the template in the
Simulation Pack.
Please open file to see
List the name of your
document here and attach complete templet:
your Project Management
Plan to this section of your
portfolio. If you are
completing this for a project in
your workplace, you must
also use the template in the
Simulation Pack for your Project
Project Management Plan. man agemen t plan template.doc
Project overview
The Boutique Build Australia IT Solutions Project aims to address the

existing IT challenges faced by Boutique Build Australia by
implementing new hardware, software, and a website. IT Biz
Solutions has been contracted to provide a comprehensive solution
to enhance the company's operations, enable remote work, and
improve data management.
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Introduction to the project.
The project involves implementing new IT systems, hardware, and
software for Boutique Build Australia. IT Biz Solutions has been hired
to address their current IT challenges and improve their overall
technology infrastructure. The project also includes designing and
building a new website to enhance the company's online presence
and brand image.
Project methodology
Agile Software Development Model
Objectives
1. Upgrade Boutique Build Australia's IT systems and hardware
to improve efficiency, accessibility, and productivity.
2. Implement user-friendly cloud-based applications to allow
remote access and facilitate expansion plans.
3. Design and develop a new engaging and stylish website to
attract more customers and enhance brand image.
Scope
 The scope of the project includes the following activities:
 Acquiring and installing hardware (desktop computers,

monitors, laptops, tablet devices)
 Acquiring and configuring software (accounting software,

office applications, antivirus, file management, project
management application)
 Setting up user accounts and access permissions for

software and cloud-based applications
 Migrating data from legacy devices to a central cloud server
 Testing both hardware and software components for

functionality and integration
 Providing training for Boutique Build Australia's staff to use

the new systems effectively
Assumptions and constraints

List assumptions and constraints.
 The specified software applications (Xero, Microsoft Office

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365 Business Premium, Webroot Secure Anywhere,
Dropbox, Wrike) have been pre-assigned by Boutique Build
Australia.
 CEO sign-off is required before proceeding with hardware

and software acquisition and implementation.
 The project budget of $40,000 must not be exceeded,

considering the balance between quality components and
cost.
 Training will be necessary for Boutique Build Australia's staff

to use the new systems proficiently.
 Minimizing downtime caused by installation, data migration,

and training is essential.
 The project must be completed within the allocated time

frame.
Deliverables
 Upgraded IT systems and hardware.
 Installed and configured software applications.
 User accounts set up for software access.
 Data successfully migrated to the central cloud server.
 Tested and functional hardware and software.
 Trained staff capable of using the new systems proficiently.
 Completed and functional new website.
Roles and responsibilities
Boutique Build Australia
Role Name Responsibilities
CEO Judith Lee Overall project

oversight and sign-off.
Operations Ishtar Kahn Collaborate with IT Biz

Manager Solutions for
successful
implementation.
HR Manager Erin Close Support in managing

staffing and training

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aspects
Marketing and Susan Morgan : Coordination of

Sales Manager marketing and
branding efforts
Customer Service Lucas Ngan Coordination of on-site

Manager activities related to the
project
Customer Service Ben Nguyen Collaborate with IT Biz

Officers Solutions for data
Sasha Quinn
migration and training.
Salma Vallin
Site Manager Ingrid Kowalski Coordination of on-site

activities related to the
project
Site Manager Anwar Chen Coordination of on-site

project
Site Manager Manuel Hermes Coordination of on-site

project
IT Biz Solutions:
Name Role Responsibilities
Drew Bursey Drew Bursey  (Senior IT Project

Manager): Develop
and manage the
project, liaise with
Boutique Build
Australia, monitor
progress, and
performance manage
the team.
Ben Nguyen Ben Nguyen  (Project Assistant):

Provide support to the
project manager, keep
the team focused,
ensure schedule
adherence, and report
difficulties to the
project manager.
Dani Chen Dani Chen  (Software Specialist):

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Order and acquire

software, install
software, set up user
accounts, configure
software, test
software, and report
progress to the project
manager.
Risk management plan
Risk Likelihood Severity Treatment/control

methods
Budget Likely Moderate Regular monitoring of

Overrun expenses, continuous
budget tracking,
prioritize essential
components.
Staff Absence Possible Moderate Develop contingency

plans, ensure cross-
training, and maintain
open communication.
Staff Turnover Possible Moderate Document processes,

ensure proper
knowledge transfer,
and maintain
engagement.
Delay in Likely Moderate Regular

Schedule due communication with
to vendors vendors, contingency
plans for delays.
Not available Possible Significant Diversify vendor

supply from options, ensure early
vendors procurement.
Receiving Unlikely Moderate Quality assurance

Faulty during hardware
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methods
Equipment acquisition, timely

testing upon receipt.
No Access to Unlikely Low Coordinate access

client’s facility requirements with the
after hours client, schedule work
during working hours.
Attach:
Project Management Plan ☒

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PROJECT 2: Boutique Build Australia System Upgrade
Project management models PROJECT 2: Boutique Build Australia System Upgrade

Discuss the most suitable
project management
Project Management Model: Agile Software Development Model
model/systems development
approach for this project. Choose one of the project managements methods:
Consider the following in your Reason for Choosing Agile:

response: The Agile Software Development model is the most suitable
 Why is this methodology approach for the Boutique Build Australia System Upgrade project
suitable rather than due to the dynamic nature of IT system upgrades and the need for
others? iterative development and continuous improvement. Unlike traditional
waterfall models, Agile allows for adaptability to changes in
 What tailoring is technology, requirements, and user needs, which is essential for a
appropriate in regards to successful system upgrade. The tailored approach to Agile for this
the project methodology project would be the Kanban method, which focuses on visualizing
you have chosen? work, maintaining flow, and maximizing efficiency.
3. What is the problem with this models and tailoring used for it?
Tailoring the Agile Approach - Kanban:
1. Visualizing Work: Utilizing a Kanban board to visualize and
manage the flow of tasks, from hardware acquisition to
software configuration and testing. Columns can represent
different stages such as "To Do," "In Progress," and "Done."
2. Limiting Work in Progress (WIP): Implementing WIP limits
to prevent overloading the team with too many tasks
simultaneously. This ensures a smooth and efficient
workflow, reducing bottlenecks.
3. Continuous Improvement: Regular review meetings will
focus on identifying improvements in the process. The team
will analyze the efficiency of each stage and make
adjustments as needed.
4. Flexibility: Agile's iterative cycles will allow the team to
adapt to unexpected challenges or changes in requirements
during the project. Adjustments can be made in each iteration
to align with the client's evolving needs.
Chosen Project Management Model's Problem and Tailoring:
While Agile addresses many challenges associated with IT projects,
including system upgrades, there are potential drawbacks to
consider:
1. Scope Creep: Agile's flexibility can sometimes lead to scope
creep, where additional requirements are continuously
added. To address this, the Kanban approach will maintain a
clear scope, focusing on well-defined tasks and deliverables.
2. Client Involvement: Agile emphasizes client collaboration,
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but in certain cases, clients may not have the capacity for
continuous involvement. The tailored Kanban approach can
mitigate this by providing transparency through the visual
board and regular progress updates.
3. Documentation: Agile may result in less comprehensive
documentation compared to traditional models. To address
this, the team will ensure that critical documentation related
to hardware and software configurations is well-maintained.
4. Limited Predictability: Agile's adaptive nature may affect
predictability in terms of project timelines and costs. The
Kanban approach's focus on continuous improvement and
efficient workflow can help mitigate this issue.
Project Management Plan Project management plan template

Write a Project Management
Plan using the template in the
Simulation Pack.
Please open file:
document here and attach
your Project Management
Plan to this section of your
plan template.docx
portfolio. If you are
completing this for a project in
your workplace, you must
also use the template in the
Project overview
Simulation Pack for your
Project Management Plan.
The Boutique Build Australia System Upgrade project aims to
replace the outdated IT systems and hardware of Boutique
Build Australia. This includes implementing user-friendly,
accessible products and services, utilizing cloud-based
applications for remote access, upgrading existing hardware,
and integrating applications for maximum productivity. The
project has a budget of $40,000 and involves hardware and
software installation, user account setup, data backup and
migration, hardware and software testing, and rollout.
Project methodology
The Agile Software Development methodology, specifically the

Kanban approach, will be adopted for this project. This
methodology is chosen due to its flexibility, adaptability, and
iterative nature, which aligns well with the dynamic IT
environment and the need for continuous improvement. The
Kanban board will visualize tasks, limit work in progress, and
focus on efficient flow, allowing for better control over the
© 2021 RTO Works
project's progress.
Objectives
1. Replace outdated IT systems and hardware.
2. Implement user-friendly, accessible software and

services.
3. Enable remote access for all staff through cloud-based

applications.
4. Upgrade hardware for improved efficiency.
5. Integrate applications for increased productivity.
6. Successfully complete the project within the $40,000

budget.
Scope
The project scope includes hardware installation and
configuration, software installation and configuration, user
account setup, data backup and migration, testing of
hardware and software, and project rollout.

 The budget for the project is $40,000 and cannot be
exceeded.
 The project must be completed without disrupting daily

operations.
 The selected hardware and software must meet the

company's requirements.
 The project team has the necessary expertise to implement

the upgrades.
Deliverables
1. Successfully configured and upgraded hardware.
2. Installed and configured software applications (Xero,
Microsoft Office 365, Webroot Secure Anywhere, Dropbox,
Wrike).
3. User accounts set up for all staff members.

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4. Data backed up and migrated to the new systems.
5. Thorough testing of both hardware and software.
6. Successful project rollout, ensuring all staff members are
effectively using the new systems.
Andrew Student name  Develop and manage

Bursey the project
 Liaise with CEO and
Operations Manager
of Boutique Build
Australia
 Monitor project
progress
 Performance manage
the team
Ben Nguyen Project Assistant  Provide information

from project manager
to the team
 Keep team focused
during meetings
 Ensures project
schedule is being met
 Refers to project
manager where
difficulties are
encountered
Dani Chen Software Specialist  Designs and builds

website as per WBS
 Refers to Assistant
Project Manager
Risk management plan

List the major risks that could be expected for this type of project, as
well as consequences of the risk occurring (add more rows as
required). Use the risk management legend below.

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methods
Budget Possible Moderate Regular budget

Overrun monitoring and cost
control measures.
Staff Absence Possible Moderate Cross-training team

members to cover for
each other.
Staff Turnover Possible Moderate Maintain clear

documentation and
knowledge transfer.
Delay in Possible Significant Establish backup

Schedule due vendors and monitor
to vendors supply timelines.
Not available Unlikely Moderate Keep an inventory of

supply from critical components
vendors and devices.
Scope Creep Likely High Strictly adhere to

defined scope and
change management.
Attach:
Project Management Plan ☒

© 2021 RTO Works
Section 2: Project schedule
Complete this section for each project. If you are completing this for the case study organisation, use the
Simulation Pack information. If you are completing this for your own workplace projects, you will need to
include the information based on this.
PROJECT 1:
Work List the tasks:

Breakdown
Structure 1) Hardware 1.1 1.1.1.Research and Software Acquisition
and
Include the title
Software 1.1.2. PERT chart
of your Work
Acquisition
Breakdown 1.2 Request for quote
:
Structure here
and attach it to 1.3. Negotiate with best vendor and Order
your Portfolio.
1.4. Receive goods and distribution team
2.Hardware 1. Gain Access to the site

Installation
2. Plan and design for installation.
3. Install the hardware.
4. Test
5.Fix issues
2.Software 1. Software Procurement and Preparation:

Installation
2. Ordering and Acquisition:
3. Installation of Software:
 Software Specialist (Dani Chen) takes

the lead in software installation.
 Install the software applications on

designated hardware devices and
systems.
 Follow installation guidelines and

ensure compatibility.
Configuration and Customization
Integration and Testing:

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Project effort Task Optimistic Most Pessimistic Calculated
and duration Likely/Realistic Time
O P
Use your WBS M
to go through
the project Hardware 10 days 15 days 20 days 15 days
activities and
required and Software
identify the Acquisition
following:
Hardware 5 days 7 days 10 days 7 days
 Optimistic
Installation
estimation
of each
activity Software 4 days 6 days 8 days 6 days
(best case Installation
scenario).
 Pessimisti User 3 days 4 days 5 days 4 days

c Account
estimation Setup
of each
activity Data 5 days 7 days 10 days 7 days
(worst Backup and
case Migration
scenario).
Testing of 2 days 3 days 4 days 3 days
 Most Hardware
likely time
and
(best
Software
guess).
Also use the PERT Formula= (0+4M+P)/6
PERT formula
to develop and
document the PERT Time=6O+(4×M)+P
task estimation Given the values:
here.
Optimistic (O): 2 days
Hint:
Remember Most Likely (M): 3 days
you will need Pessimistic (P): 4 days
to have
watched the Substitute these values into the formula:
video in your PERT Time=2+(4×3)+46=186=3 days
learning
materials PERT Time=62+(4×3)+4=618=3 days
about So, the calculated PERT time for the "Testing of Hardware and Software" task is 3 days.
estimating
tasks and
dependence.

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Gantt Chart Use this Link:
Create a Gantt https://www.onlinegantt.com/#/gantt
Chart based
on your work.
This will be the
Project
Schedule.
List the name
of your
document here
and attach it to
your Portfolio.
Schedule Draft a email the team about how scheduled will controlled in term of following
control parameters
Document
here how you
-Performance Reviews-KPI, Milestones acheivements
will ensure that
the schedule -Project deliverable (Critical path method)
you have -Addressing Issues / variance analysis
developed is
kept to i.e. -Take action.
schedule
controls.

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Work Breakdown Structure ☒
Gantt Chart ☒
Attach:

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PROJECT 2: Include name of the Project PROJECT 2: Boutique Build Australia System Upgrade
Work Breakdown List the task- WBS

Structure
PROJECT 2: Boutique Build Australia System Upgrade - Work
Include the title of your Breakdown Structure
Work Breakdown
Structure here and
attach it to your Project Initiation:
Portfolio. 1.1 Define Project Scope and Objectives
1.2 Identify Stakeholders and Roles
Needs Assessment and Planning:

2.1 Assess Current IT Infrastructure and Systems
2.2 Identify Hardware and Software Requirements
2.3 Determine Budget and Resource Allocation
2.4 Develop Project Management Plan
2.5 Obtain Approval from Boutique Build Australia
Hardware and Software Selection:

3.1 Research and Evaluate Cloud-based Applications
3.2 Choose Accounting Software (Xero)
3.3 Select Office Application (Microsoft Office 365 Business Premium)
3.4 Decide on Anti-virus Solution (Webroot Secure Anywhere)
3.5 Pick File Management System (Dropbox)
3.6 Determine Project Management Application (Wrike)
3.7 Define Tablet Device Requirements (Apple iPad 32GB)
Hardware and Software Acquisition:

4.1 Order and Acquire Hardware Components
4.2 Procure Software Licenses
4.3 Coordinate Delivery and Receipt
Hardware Installation and Configuration:

5.1 Plan Physical Setup of Hardware Components
5.2 Design Network and Cabling Infrastructure
5.3 Install Desktop Computers for Customer Service Staff
5.4 Set Up New Monitors for Customer Service Officers

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5.5 Distribute New Laptops to Managers
5.6 Configure Tablet Devices (Apple iPads)
5.7 Test Hardware Functionality and Connectivity
Software Installation and Configuration:

6.1 Deploy Accounting Software (Xero)
6.2 Install Microsoft Office 365 Business Premium
6.3 Set Up Webroot Secure Anywhere Antivirus
6.4 Configure Dropbox for File Management
6.5 Implement Project Management Application (Wrike)
6.6 Set Up User Accounts and Permissions
6.7 Customize Software Settings for Maximum Productivity
6.8 Test Software Functionality and Integration
Data Backup and Migration:

7.1 Plan Data Backup Strategy
7.2 Execute Data Backup and Verify Integrity
7.3 Transfer Data to New Systems and Applications
7.4 Validate Data Accuracy Post-Migration
Testing and Quality Assurance:

8.1 Conduct Comprehensive Hardware and Software Tests
8.2 Perform User Acceptance Testing with Staff
8.3 Address and Resolve Any Identified Issues
Training and Rollout:

9.1 Develop Training Materials and Resources
9.2 Conduct Training Sessions for Staff
9.3 Officially Launch New Hardware and Software Systems
9.4 Monitor Initial Operations and Address Immediate Concerns
Project Closure and Evaluation:

10.1 Verify Completion of Deliverables
10.2 Evaluate Project Success Against Objectives
10.3 Document Lessons Learned

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10.4 Obtain Client Sign-off and Final Acceptance
Details of following points

please open file:
Work breakdone
structure report.docx
Project effort and As project 1: PROJECT 1: Website Design Project
duration
Use your WBS to go
1. Project Management Plan for Hardware and Software Project:
through the project
activities required and Project Overview: The Boutique Build Australia project aims to replace
identify the following: the outdated IT systems and hardware with modern, user-friendly
solutions. The project's main objectives are to enhance efficiency, enable
 Optimistic
remote access, and ensure data security through the implementation of
estimation of each
cloud-based applications, upgraded hardware, and necessary software.
activity (best case
scenario). Project Methodology: The project will follow a structured approach,
 Pessimistic incorporating elements of Agile and Waterfall methodologies. This
estimation of each approach will allow for flexibility in addressing evolving client needs while
activity (worst case ensuring proper planning and execution.
scenario). 2. Objectives:
 Most likely time Upgrade IT infrastructure to improve efficiency and remote access.
(best guess).
Implement cloud-based applications for enhanced collaboration.
Also use the PERT
formula to develop and Enhance data security and reduce the risk of data loss.
document the task Provide adequate training to staff on the new systems.
estimation here.
3. Scope: The project scope includes hardware procurement and installation,
software acquisition and configuration, user account setup, data
migration, hardware and software testing, and final rollout. The scope also
involves integrating applications for seamless functionality.
4. Assumptions and Constraints: Assumptions:
Budget of $40,000 will be adhered to.
IT Biz Solutions will provide all necessary hardware and software.
Boutique Build Australia staff will actively participate in the testing and

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training phases.
5. Constraints:
Budget cannot be exceeded.
All tasks need to be completed within the allocated time frame.
6. Deliverables:
Upgraded hardware and software systems.
Cloud-based applications for remote access.
Functional user accounts and configurations.
Data migration without loss.
Completed hardware and software testing.
Successful rollout to all staff.
7. Roles and Responsibilities:
 Senior IT Project Manager: Overall project management and

communication with Boutique Build Australia.
 Assistant Project Manager: Assist in project management tasks and ensure

the project schedule is met.
 Hardware Specialist: Order, configure, install, and test hardware

components.
 Software Specialist: Order, configure, install, and test software

applications.
8. Risk Management Plan:
Likelihoo Severit
Risk d y Treatment/Control Methods
Regularly track hardware orders and

Hardware delivery Mediu maintain close communication with
delays Possible m suppliers.
Software
compatibility Mediu Thoroughly test software compatibility
issues Likely m before full deployment.
User resistance to Mediu Provide comprehensive training and clear

change Likely m benefits of the new systems.
Data migration Implement thorough data backup and

errors Possible High verification processes.
Mediu Regularly monitor project expenses and

Budget constraints Unlikely m adjust if necessary.

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9. Project Effort and Duration: To estimate project effort and duration,
we'll use the Work Breakdown Structure (WBS) to break down the tasks
involved. Then, we'll apply the PERT formula to calculate the optimistic,
pessimistic, and most likely durations for each task. The formula is:
10. PERT Estimate = (Optimistic + 4 * Most Likely + Pessimistic) / 6
PERT Time=6O+(4×M)+P
Given the values:
Optimistic (O): 2 days
Most Likely (M): 3 days
Pessimistic (P): 4 days
Substitute these values into the formula:
PERT Time=2+(4×3)+46=186=3 days
PERT Time=62+(4×3)+4=618=3 days
11. Let's proceed with calculating the PERT estimates for each task based on
your provided WBS. Please provide the WBS breakdown of tasks so that I
can assist you further with this calculation.
12. Project Management Plan for Website Project:
13. Project Overview: The Boutique Build Australia website project aims to
design and build a new website that reflects the company's high-quality
designer homes. The website will include information about the company,
product details, a contact page, and a blog for news updates.
14. Project Methodology: The website project will follow an Agile

methodology, allowing for iterative development, continuous feedback,
and flexibility to incorporate changes as needed.
15. Objectives:
Design and develop a visually appealing and engaging website.
Showcase the company's high-quality designer homes and brand image.
Provide essential information to customers and generate leads.
Enhance user experience through intuitive navigation.
16. Scope: The project scope includes website design, content creation,
integration of videos and images, creation of contact and blog pages, and
overall website testing and optimization.
Budget of $10,000 will be adhered to.
IT Biz Solutions will provide the necessary resources for website

development.

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Content and materials will be provided by Boutique Build Australia.
18. Constraints:
Budget cannot be exceeded.
The website needs to be completed within the allocated time frame.
19. Deliverables:
A fully functional and visually appealing website.
Detailed product pages with videos and images.
Contact page with effective communication channels.
Blog page for news updates and engagement.
 Senior IT Project Manager: Overall project management and

communication with Boutique Build Australia.
 Project Assistant: Assist in project management tasks and ensure the

project schedule is met.
 Software Specialist: Design and build the website according to the WBS.
Likelihoo Severit
Design revisions Mediu Regularly review design progress with

causing delays Possible m client and address feedback promptly.
Technical issues
affecting website Conduct thorough testing and
functionality Likely High debugging before launch.
Content delays from Mediu Clearly communicate content

Boutique Build Australia Possible m requirements and deadlines.
Mediu Monitor expenses closely and adjust if

Budget constraints Unlikely m needed.
22. Project Effort and Duration: To estimate project effort and duration for
the website project, we'll need the Work Breakdown Structure (WBS)
breakdown of tasks. With the WBS in hand, we can calculate the PERT
estimates using the same formula as mentioned earlier

© 2021 RTO Works
Gantt Chart As project 1
Create a Gantt Chart
based on your work.
This will be the Project
Schedule.
document here and
attach it to your
Portfolio.
Schedule control As project 1

Document here how you 1. PROJECT 1: Website Design Project - Schedule Control:
will ensure that the
Maintaining schedule control is crucial to ensure that the Website
schedule you have
Design Project for Boutique Build Australia is completed on time.
developed is kept to i.e.
To achieve this, the following schedule control measures will be
schedule controls.
implemented:
2. Detailed Project Timeline:
 Develop a detailed project timeline that outlines all the

phases, tasks, and milestones of the website design
project.
 Break down tasks into smaller, manageable units with

specific start and end dates to ensure accurate tracking of
progress.
3. Task Dependency Analysis:
 Identify task dependencies and relationships to ensure

that tasks are sequenced logically.
 Clearly define predecessor tasks that need to be

completed before certain tasks can start.
4. Project Management Software:
 Utilize project management software (e.g., Microsoft

Project, Trello, Asana) to create a visual representation of
the project timeline and schedule.
 Assign tasks to team members, set deadlines, and track

progress in real-time.
5. Regular Progress Meetings:
 Conduct regular progress meetings with the project team

to review the status of tasks and ensure that they are
being completed as planned.
 Address any issues or roadblocks that may arise and

© 2021 RTO Works
adjust the schedule accordingly.
6. Critical Path Analysis:
 Identify the critical path of the project, which represents

the sequence of tasks that determine the project's overall
duration.
 Focus efforts on tasks within the critical path to prevent

delays to the project's completion date.
7. Resource Allocation:
 Assign tasks to team members based on their expertise

and availability.
 Avoid overloading team members with multiple tasks that

could lead to delays.
8. Schedule Baseline:
 Establish a baseline schedule that serves as a reference

point for comparison against the actual progress.
 Regularly compare the actual progress against the

baseline to identify any schedule deviations.
9. Change Management Process:
 Implement a change management process to evaluate

and address any requested changes that could impact the
project schedule.
 Assess the potential schedule implications of change

requests before making decisions.
10. Risk Management:
 Anticipate potential risks that could impact the project

schedule and develop contingency plans to mitigate these
risks.
 Regularly review and update the risk register to ensure

timely response to emerging risks.
11. Early Warning Indicators:
 Identify key performance indicators (KPIs) that serve as

early warning indicators of potential schedule deviations.
 Monitor these indicators and take proactive measures to

address any deviations promptly.
12. Stakeholder Communication:
 Maintain open communication with stakeholders, keeping

them informed about the project's progress and any
potential schedule adjustments.
 Address any concerns or feedback from stakeholders that

could impact the project timeline.

© 2021 RTO Works
Attach: Work Breakdown Structure ☒
Gantt Chart ☒

© 2021 RTO Works
Section 3: Project budget
Complete this section for each project. If you are completing this for the case study organisation, use the
Simulation Pack information. If you are completing this for your own workplace projects, you will need to
include the information based on this.
PROJECT 1: Include name of the Project
Areas of project spend Task Resource

List all the resources
that are required for the Hardware and software Zakary Pineda
project and that will procurement
incur costs.
Hardware and software Zakary Pineda
Remember to include procurement
physical resources, as
well as human Software configuration and Dani Chen
resources. user setup
Data migration and backup Assistant Project Manager
Hardware and software Assistant Project Manager

testing
Rollout to all staff Senior IT Project Manager,

Roland Morris
a) Areas of Project Spend:
Task Resource
Website design Dani Chen
Content creation Dani Chen
Video integration Dani Chen
Contact page setup Ben Nguyen
Blog page creation Dani Chen
Project costs estimation

For each of the items Project Effort and Duration: The project effort and duration will be
you have listed above, estimated using the Work Breakdown Structure (WBS) and the PERT
include the dollar estimation method.
amount.
© 2021 RTO Works
Further, outline when Areas of Project Spend:
the budget for the
project will be received Cost
so as to be clear on Task Resource Estimation
cash flow.
Hardware procurement and Zakary
installation Pineda $15,000
Software acquisition and setup Dani Chen $10,000
Roland
Data migration and backup Morris $5,000
Testing of hardware and Roland

software Morris $5,000
User training Senior IT PM $5,000
Rollout to all staff Senior IT PM $500
Contingency - $500
Total Estimated Budget - $40,000
Areas of Project Spend:
Task Resource Cost Estimation
Website design Dani Chen $4,000
Content creation Dani Chen $2,000
Video integration Dani Chen $2,000
Contact page setup Ben Nguyen $1,000
Blog page creation Dani Chen $1,000
Testing and Debugging Dani Chen $500
Rollout and Launch Senior IT PM $500
Contingency - $500
Total Estimated Budget - $10,000
Budget control Money Topics Star Week Week Week Week

© 2021 RTO Works
Document here how Receive t 1 2 3 4
you will ensure that the d
budget you have
developed is kept to i.e. Hardware
budget controls. procureme
nt and
List at least three
installation
actions that you will
take to ensure budget
Software
control.
acquisition
and setup
Money Data $8,00 $5,000 $6,500 $2,000

Spent migration 0
and
backup
Testing of
hardware
and
software
User
training
Total Rollout to $8,00 $13,00 $19,50 $21,50

Spent all staff 0 0 0 0
Cash Contingenc $8,00 - $13,00 $19,50

Flow y 0 $3,000 0 0
Cash $8,00 $11,00 $24,50 $44,00

Balance 0 0 0 0

© 2021 RTO Works
PROJECT 2: Include name of the Project
Areas of project spend PROJECT 2: Boutique Build Australia System Upgrade

List all the resources As project 1
that are required for the
1. Project Overview: The project involves upgrading Boutique Build
project and that will
Australia's outdated IT systems and hardware to improve
incur costs.
efficiency and productivity. The focus is on implementing cloud-
Remember to include based applications for remote access, upgrading existing
physical resources, as hardware, and integrating applications for maximum productivity.
well as human
2. Project Methodology: The project will follow a structured
resources.
approach based on industry-standard project management
methodologies, with a tailored approach to meet the specific needs
of Boutique Build Australia. The methodology will include initiation,
planning, execution, monitoring and control, and closing phases.
3. Objectives:
Replace outdated IT systems and hardware.
Implement user-friendly and accessible cloud-based applications.
Enable remote access for all staff.
Upgrade hardware to enhance efficiency and productivity.
Integrate applications to maximize operational efficiency.
4. Scope: The scope of the project includes:
Hardware installation and configuration.
Installation of software applications (Xero, Microsoft Office 365
Business Premium, Webroot Secure Anywhere, Dropbox, Wrike).
Setting up user accounts.
Data backup and migration.
Testing of hardware and software.
Rollout and training.
 The project budget is fixed at $40,000.
 The selected hardware and software solutions are appropriate for

Boutique Build Australia's needs.
 The project team has the necessary expertise to complete the

tasks.
6. Constraints:
 The budget is not negotiable.
 All activities must be completed within the allocated budget and

timeframe.
 Limited time for project execution due to the need to set up a

© 2021 RTO Works
permanent model home.
7. Deliverables:
Upgraded hardware and software systems.
Functional cloud-based applications.
Configured user accounts.
Backed up and migrated data.
Tested hardware and software solutions.
Completed rollout and training.
 Senior IT Project Manager (Student Name): Overall project

management, communication with CEO and Operations Manager
of Boutique Build Australia, monitoring project progress, and
performance management.
 Assistant Project Manager (Roland Morris): Assisting the

project manager, maintaining team focus during meetings,
ensuring project schedule adherence, and escalating difficulties.
 Hardware Specialist (Zakary Pineda): Ordering and acquiring

hardware, hardware configuration, installation, and testing.
 Software Specialist (Dani Chen): Ordering and acquiring

software, software installation, setting up user accounts, software
configuration, and testing.
Likelihoo Severit
Hardware
compatibility Thorough hardware compatibility
issues Possible Medium testing prior to installation.
Software
integration Detailed planning and testing of
challenges Likely Medium software integration.
Backup data, conduct trial

Data migration migrations, and have rollback
issues Possible Medium plans.
Conduct training sessions and

Staff resistance communicate benefits of the new
to change Possible Low systems.
Project budget Regular budget tracking and

overrun Possible High adjusting plans if needed.

© 2021 RTO Works
Technical issues Comprehensive testing and
during rollout Likely Medium contingency plans in place.
Project costs estimation As project 1

For each of the items Project 2: Boutique Build Australia System Upgrade - Project Costs
you have listed above, Estimation:
include the dollar
Accounting Software: Xero - $300 (Software cost)
amount.
Office Application: Microsoft Office 365 Business Premium - $150 per
Further, outline when
user license (Estimated cost for user licenses)
the budget for the
project will be received Anti-virus: Webroot Secure Anywhere - $500 (Software cost)
so as to be clear on File Management: Dropbox - $300 (Software cost)
cash flow.
Project Management Application: Wrike - $500 (Software cost)
Tablet Devices: Apple iPad 32GB, Wi-Fi and Cellular Connectivity - $350
per device (Estimated cost per device)
Hardware:
Desktop Computers for Customer Service Staff - $800 per unit (Estimated
cost per unit)
New Monitors (Up to 27 inches) for Three Customer Service Officers -
$200 each (Estimated cost per monitor)
New Laptops (No larger than 15 inches) for All Managers - $1200 each
(Estimated cost per laptop)
Total Estimated Project Costs:
Software Costs: $1850
Tablet Devices: $350
Hardware Costs: (Depends on the number of units ordered)
Budget Receipt and Cash Flow:

The budget for the project is $40,000. The full amount will be provided
upfront for the project. This ensures that the project team has the
necessary funds available to execute the project without financial
constraints. The allocation of funds will be planned in a way that allows for
efficient resource procurement, hardware and software acquisition, and
timely project execution.
Budget control As project 1

Document here how you 1. Project 2: Boutique Build Australia System Upgrade - Budget
will ensure that the Control:
budget you have
Budget control is a critical aspect of project management to ensure
developed is kept to i.e.
that the project stays within the allocated budget. To maintain
budget controls.
budget control for the Boutique Build Australia System Upgrade
List at least three project, the following actions will be taken:
actions that you will take
© 2021 RTO Works
to ensure budget 2. Detailed Cost Tracking:
control.
 Utilize project management tools and software to
accurately track all project-related expenses, including
hardware, software, labor costs, and any unforeseen
expenses that may arise.
 Maintain a comprehensive and up-to-date cost register

that outlines the estimated vs. actual costs for each
component of the project.
3. Regular Financial Reviews:
 Conduct regular financial reviews with the project team

and stakeholders to monitor the expenditure and compare
it against the approved budget.
 Review the financial status of the project at significant

milestones, such as hardware installation, software
implementation, and user acceptance testing.
4. Vendor and Supplier Negotiations:
 Engage in negotiation with vendors and suppliers to obtain

the best possible prices for hardware, software, and other
project-related resources.
 Explore opportunities for bulk purchases or discounts to

optimize the utilization of the allocated budget.
5. Change Management Process:
 Implement a robust change management process to

assess and manage any requested changes to the project
scope, timeline, or resources that might impact the budget.
 Evaluate the cost implications of change requests and

obtain necessary approvals before proceeding.
6. Contingency Planning:
 Allocate a portion of the budget as a contingency fund to

account for unforeseen events or expenses that might
arise during the project.
 Ensure that the contingency fund is only used for genuine

project-related issues and not for scope creep or
unnecessary expenses.
7. Regular Reporting and Communication:
 Provide regular budget status updates to the project

sponsor, stakeholders, and management to keep them
informed about the financial health of the project.
 Communicate any deviations from the budget along with

recommended actions to mitigate or address these
deviations.

© 2021 RTO Works
8. Cost-Effective Resource Management:
 Efficiently allocate and manage resources to minimize

wastage and ensure optimal utilization of resources.
 Monitor the productivity of project team members and

ensure that they are working efficiently towards project
goals.
9. Prioritize Essential Items:
 In case of budget constraints, prioritize the implementation

of essential components that directly contribute to the
project's success and postpone non-essential items if
necessary.
Assessment Task 2: Project Portfolio
Information for students

In this task, you are required to demonstrate your skills and knowledge by working through a number of
activities and completing and submitting a project portfolio.
You will need access to:
a suitable place to complete activities that replicates an ICT environment including a computer and
relevant software and internet access
your learning resources and other information for reference
Project Portfolio template
Simulation Pack (if you need a case study).
Ensure that you:
review the advice to students regarding responding to written tasks in the IT Works Student User Guide
comply with the due date for assessment which your assessor will provide
adhere with your RTO’s submission guidelines
answer all questions completely and correctly
submit work which is original and, where necessary, properly referenced
submit a completed cover sheet with your work
avoid sharing your answers with other students.
1.
i Assessment information
Information about how you should complete this assessment can be found in Appendix
A of the IT Works Student User Guide. Refer to the appendix for information on:
where this task should be completed
how your assessment should be submitted.

© 2021 RTO Works
Note: You must complete and submit an assessment cover sheet with your work. A
template is provided in Appendix B of the Student User Guide. However, if your RTO
has provided you with an assessment cover sheet, please ensure that you use that.

© 2021 RTO Works
Activities
Complete the following activities:
Carefully read the following:
This assessment task requires you to develop and manage project management
plans for two ICT projects. For each project you will need to select an appropriate
project methodology, develop the project management plan, a project schedule and
develop a project budget, as well as ensure there are budgetary controls in place.
You can do this for two real ICT projects at your workplace or you can use the
Simulation Pack provided. If you use your own business or workplace, make sure
you can access information about the business problem or opportunity or unfilled
legislative need as relevant to the projects. Speak to your assessor to get approval
if you want to base this on your own business.
You will be collecting evidence for this unit in a Project Portfolio. The steps you
need to take are outlined below.
1. Planning
Make sure you are familiar with the business you are basing this assessment on
and have read through the necessary background information and policies and
procedures. For the case study business, this is all of the documents included in
the ICTPMG613 Simulation Pack. If it’s your own business or a business where you
are working or are familiar with, it’s important at this step that you have your
business or case study approved by your assessor.
Complete Page 4 of your Project Portfolio for this unit.
Read through the requirements of Section 1, 2 and 3 of your Project Portfolio which
include detailed guidance relevant to all the assessment activities.
2. Develop project management plan
You are now to complete Section 1 of your Project Portfolio by developing both of
the project management plans. This involves:
Assessing project management and systems development models to be used and
selecting a suitable approach, including tailoring methodologies to suit
requirements.
Developing an overall project management plan including:
Project overview
Project methodology
Scope
Deliverables

© 2021 RTO Works
Risk management plan.
Complete Section 1 of your Portfolio.
3. Develop a project schedule and budget
You are now to complete Section 2 of your Project Portfolio by developing a project
schedule and budget for each project. This involves:
Developing a work breakdown structure (WBS).
Estimating project effort and duration to develop a project schedule, including
project schedule controls.
Complete Section 2 of your Portfolio and submit it your assessor.
4. Develop a project schedule and budget
You are now to complete Section 3 of your Project Portfolio by developing a project
schedule and budget for each project. This involves:
Identifying project costs and cash flow requirements to develop a project budget.
Establishing budgetary controls.
Complete Section 3 of your Portfolio and submit it your assessor.

© 2021 RTO Works
Assessment Task 2: Checklist
Student’s name:
Completed
successfully? Comments
Did the student: Yes No
Assess and select a suitable project

management model and system
development approach?
Tailor methodologies to solution

requirements and report on this?
Develop and document two project

management plans following
organisation requirements?
Develop and document project

management sub-plans?
Develop a Work Breakdown Schedule

including work packages to meet project
requirements?
Estimate project effort and duration?
Create and document a project schedule

and document as per policies and
procedures?
Allocate work packages by documenting

roles and responsibilities?
Establish and document schedule

controls to use for monitoring the project
schedule?
Identify and document areas of

anticipated project spend?
Determine dollar amounts for project

items, as well as the timing of cash
flows?
Develop and document project budget

based on anticipated expenditure and
cash flow?

© 2021 RTO Works
Establish controls for monitoring budget?
Lodge all documentation following

policies and procedures?
Task outcome: Satisfactory Not satisfactory
Assessor signature:
Assessor name:
Date:

© 2021 RTO Works
Final Results Record
Student name:
Assessor name:
Date
Final assessment results
Result
Task Type Satisfactory Unsatisfactory Did not submit
Assessment Task 1 Knowledge questions S U DNS
Assessment Task 2 Project Portfolio S U DNS
Overall unit results C NYC
Feedback
My performance in this unit has been discussed and explained to me.

 I would like to appeal this assessment decision.
Student signature: _________________________________________ Date: _________________
 I hereby certify that this student has been assessed by me and that the assessment has been
carried out according to the required assessment procedures.
Assessor signature: _______________________________________ Date: _________________

© 2021 RTO Works

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RTO No: 91223

Student Project Portfolio

ICTPMG613 Manage ICT Project Planning

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

Assessment outcome S NS DNS Resubmission Y N

Student result response

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

Assessor: Sushma Shrestha

Business this assessment is Case Study – Boutique Build Australia

Project descriptions: Established in 2010, Boutique Build Australia is a building company

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

Project management models 1.Choose one of the project managements methods:

Client Collaboration: Boutique Build Australia's project involves

Incremental Development: The project has multiple components,

Adaptability: The company's goal of expanding to different locations

Quality Assurance: Agile's focus on regular testing and validation

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

While Agile is well-suited for the Boutique Build Australia project,

Communication: Boutique Build Australia has a mix of technical and

Managing Expectations: Agile's iterative nature might lead to

Documentation: Agile emphasizes working software over

Project Management Plan Project management plan template

The Boutique Build Australia IT Solutions Project aims to address the

 The scope of the project includes the following activities:

 Acquiring and installing hardware (desktop computers,

 Acquiring and configuring software (accounting software,

 Setting up user accounts and access permissions for

 Migrating data from legacy devices to a central cloud server

 Testing both hardware and software components for

 Providing training for Boutique Build Australia's staff to use

Assumptions and constraints

 The specified software applications (Xero, Microsoft Office

 CEO sign-off is required before proceeding with hardware

 The project budget of $40,000 must not be exceeded,

 Training will be necessary for Boutique Build Australia's staff

 Minimizing downtime caused by installation, data migration,

 The project must be completed within the allocated time

 Installed and configured software applications.

 User accounts set up for software access.

 Data successfully migrated to the central cloud server.

 Tested and functional hardware and software.

 Trained staff capable of using the new systems proficiently.

 Completed and functional new website.

Roles and responsibilities

Boutique Build Australia

Role Name Responsibilities

CEO Judith Lee Overall project

Operations Ishtar Kahn Collaborate with IT Biz

HR Manager Erin Close Support in managing

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

Marketing and Susan Morgan : Coordination of

Customer Service Lucas Ngan Coordination of on-site

Customer Service Ben Nguyen Collaborate with IT Biz

Site Manager Ingrid Kowalski Coordination of on-site

Site Manager Anwar Chen Coordination of on-site

Site Manager Manuel Hermes Coordination of on-site

Name Role Responsibilities

Drew Bursey Drew Bursey  (Senior IT Project

Ben Nguyen Ben Nguyen  (Project Assistant):

Dani Chen Dani Chen  (Software Specialist):

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

Order and acquire

Risk management plan