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Savannah Kunas

Intercultural Sensitivity Scale


Below is a series of statements concerning intercultural communication. There are no right or wrong answers.
Please work quickly and record your first impression by indicating the degree to which you agree or disagree
with the statement. Please put the number corresponding to your answer in the blank before the statement.

5 = strongly agree, 4 = agree, 3 = uncertain, 2 = disagree, 1 = strongly disagree

_5_ 1. I enjoy interacting with people from different cultures.


_2__ 2. I think people from other cultures are narrow-minded. *
_5___ 3. I am pretty sure of myself in interacting with people from different cultures.
_2___ 4. I find it very hard to talk in front of people from different cultures.*
_3___ 5. I always know what to say when interacting with people from different cultures.
_5___ 6. I can be as sociable as I want to be when interacting with people from different cultures.
_1___ 7. I don't like to be with people from different cultures.*
_5___ 8. I respect the values of people from different cultures.
_1___ 9. I get upset easily when interacting with people from different cultures.*
_4___10. I feel confident when interacting with people from different cultures.
_2___11. I tend to wait before forming an impression of culturally-distinct counterparts.
_1___12. I often get discouraged when I am with people from different cultures.*
_5___13. I am open-minded to people from different cultures.
_5___14. I am very observant when interacting with people from different cultures.
_2___15. I often feel useless when interacting with people from different cultures.*
_5___16. I respect the ways people from different cultures behave.
_5___17. I try to obtain as much information as I can when interacting with people from different cultures.
_1___18. I would not accept the opinions of people from different cultures.*
_1___19. I am sensitive to my culturally-distinct counterpart's subtle meanings during our interaction.
_1___20. I think my culture is better than other cultures.*
_5___21. I often give positive responses to my culturally-different counterpart during our interaction.
_2___22. I avoid those situations where I will have to deal with culturally-distinct persons.*
_5___23. I often show my culturally-distinct counterpart my understanding through verbal or nonverbal cues.
_5___24. I have a feeling of enjoyment towards differences between my culturally-distinct counterpart and
me.

Calculate Scores:
*Items 2, 4, 7, 9, 12, 15, 18, 20, and 22 are reverse-coded before summing the 24 items.
Intercultural Communication Skill Total Divide Average
by
Interaction Engagement items are 1, 11, 5 2 5 5 2 5 5 29 7 4.14
13, 21, 22, 23, and 24
Respect for Cultural Differences items 2 1 5 5 1 1 15 6 2.5
are 2, 7, 8, 16, 18, and 20
Interaction Confidence items are 3, 4, 5, 5 2 3 5 4 19 5 3.8
6, and 10
Interaction Enjoyment items are 9, 12, 1 1 2 4 3 1.33
and 15
Interaction Attentiveness items are 14, 5 5 1 11 3 3.67
17, and 19
Savannah Kunas
Intercultural Sensitivity Scale
Below is a series of statements concerning intercultural communication. There are no right or wrong answers.
Please work quickly and record your first impression by indicating the degree to which you agree or disagree
with the statement. Please put the number corresponding to your answer in the blank before the statement.

5 = strongly agree, 4 = agree, 3 = uncertain, 2 = disagree, 1 = strongly disagree

By calculating the average score with each skill area, students can gain some awareness of the intercultural
sensitivity communication skills that need the most attention based on those with the lower average.

Based on my scores, it seems that I have relatively higher scores in Interaction Engagement and Interaction
Confidence, indicating that I generally enjoy interacting with people from different cultures and feel confident
in doing so.

However, I have lower scores in Respect for Cultural Differences, Interaction Enjoyment, and Interaction
Attentiveness. These lower scores might suggest that I may need to work on respecting cultural differences,
finding more enjoyment in such interactions, and being more attentive to subtle cultural cues.

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