Service profile
Root cause failure analysis
This service is designed to investigate the root cause of prior failures and prevent
future ones.
Description Potential benefits
Our expert field engineers work to determine the
root cause of failures through on-site technical
troubleshooting of equipment lubrication and
mechanical problems. With a wide range of internal
and external technical resources available, they use
tools such as oil analysis, vibration analysis, infrared
temperature scanning, and gear and bearing failure Avoidance of repeat Improved procedures to prolong
analysis. They are knowledgeable about plant failures, downtime and equipment life
and equipment builder requirements and analyze maintenance costs
situations to quickly find the root cause of failure and
recommend solutions to prevent them in the future.
Application
We work with you to:
• Inspect failures and components operating under Additional training and Extended equipment
similar conditions knowledge for plant personnel component life and improved
operating efficiencies
• Determine type of problem
• Gather necessary background data
• Consult with technical and service personnel
• Interview plant maintenance personnel and
outside repair shops Prompt resolution of problems Close relationships with
equipment builder’s design and
• Correlate data from various monitoring tools
service personnel
and programs
• Recommend appropriate changes in design,
lubrication, operating conditions, maintenance,
cleanliness and flushing procedures
Root cause failure analysis
Deliverable: An Engineering Service Report identifies the root cause of failure,
documents the findings, makes recommendations and estimates the value of
implementing those changes.
Common opportunity areas Safety, health and environment
• Shock loads Our field engineers are attuned to the hazards of handling, storing and using
petroleum products. They strictly observe safety and environmental rules, as well
• Misalignment
as ExxonMobil and customer safety practices. They coordinate efforts through
• Coupling lockup designated plant personnel verifying electrical and mechanical lockout and
proper tagging prior to working on equipment, and providing recommendations
• Contamination of lubricant/system to help reduce hazards.
• Incorrect temperatures
• Excessive vibration
• Improper balancing
• Incorrect lubricant or lubricant leakage
• Faulty installation
• Improper drain intervals
By helping you enhance equipment life and reliability — which minimizes maintenance costs
and downtime — our expert services can help you achieve your safety, environmental care and
productivity goals.
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