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Introduction
The service provided by a transportation system is generally related to passenger travel and
freight shipments. For a given transportation system, the two categories of service occur
1
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2 Transportation Asset Management
simultaneously. Ensuring safe and efficient travel of people and shipping of goods from
respective origins to destinations are at the core of transportation service.
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Introduction 3
improvements. The overarching goals of managing the transportation system are to miti-
gate adverse impacts and promote positive impacts to achieve efficiency, effectiveness, and
equity. For the facility component, specific performance management goals include pre-
serving physical facility conditions at or above a desired level and minimizing transporta-
tion agency costs. For vehicle and user/nonuser components that are associated with system
usage, the specific performance management goals are concerned with minimizing user/
nonuser costs, ensuring certain levels of service for vehicle/user/nonuser mobility and safety,
and reducing energy consumption and environmental impacts. The indirect performance
management goals are geared toward job creation and freight shipment quantities in support
of economic prosperity. The relative importance of various performance management goals
among facility, vehicle, and user/nonuser components, and the goals dealing with different
types of facilities, vehicles, and users/nonusers for each system component may be treated
differently. Also, the relative importance may change over time. Tradeoffs among the goals
need to be considered in the process of decision-making.
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4 Transportation Asset Management
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Introduction 5
and traffic; vehicle crashes; and climatic and environmental features. For each category of
data, multiple data points should be collected in temporary and spatial domains through
sampling. Different data sampling, collection techniques, and equipment used for data col-
lection will inevitably lead to variations in data accuracy and precision. Measures of quality
assurance/quality control need to be established for data collection. The raw data needs to
be processed, compiled, and geo-coded in databases for storage and subsequent analysis.
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6 Transportation Asset Management
in the long run, it is necessary to estimate the resources needed to perform each of the iden-
tified investment alternatives. It is desirable to incorporate the standard resource require-
ments into the database to ensure automated resource needs and cost estimation for similar
types of investment alternatives that may be proposed in the subsequent period.
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Introduction 7
As time passes and updated budget information becomes available, project selection and
programming decisions must be updated accordingly to ensure realistic results.
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Chapter 2
2.1 GENERAL
Transportation asset management goals may be classified into policy goals and system man-
agement goals. A policy goal is a general statement of a desired state or ideal function of
a transportation system. An objective is a concrete step toward achieving a goal, stated
in measurable terms. System management goals are related to system performance in that
they reflect different perceptions of what the transportation system should achieve and are
often developed through extensive public outreach efforts. Objectives are more concrete
statements of system management goals. Thus, system management goals and objectives
incorporate a broad range of agency and user perspectives on which elements of system
performance are important.
Performance measures are specific quantitative or qualitative impact types that directly
or indirectly reflect the extent to which a transportation system stimulus realizes system
management goals or objectives. According to the U.S. National Cooperative Highway
Research Program (NCHRP), a performance measure is implicitly defined as statisti-
cal evidence used to measure progress toward specific, defined organizational goals and
objectives (NCHRP, 2009). As such, performance measures should reflect the satisfaction of
the transportation service user as well as the concerns of the system owner or operator. In its
National Performance Review, the U.S. Federal Highway Administration (FHWA) defines
performance measurement as a process of assessing progress toward achieving predeter-
mined goals, including information on the efficiency with which resources are transformed
into goods and services (outputs), the quality of those outputs (how they are delivered to the
clients and the extent to which clients are satisfied) and outcomes (the results of a program
activity compared to its intended purpose), and the effectiveness of government operations
in terms of their specific contribution to program objectives (FHWA, 1999). Performance
measures are needed at various stages of the transportation program or project development
process for purposes of decision-making at each stage and at various hierarchical levels of
transportation management and administration.
Goals and objectives are related to system performance in that they reflect different percep-
tions of what the transportation system should achieve and are often developed through
extensive public outreach efforts. As such, goals and objectives incorporate a broad user per-
spective in which elements of system performance are important. Understanding different
goals and objectives is critical to identifying the different types of performance indicators
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